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Customer care • richmond va
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At AMF, we are dedicated to working alongside our customers to produce better food for families around the world while creating better lives for our teammates, families, customers, and communities....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
A company is looking for a Customer Care Representative in Tampa.Key Responsibilities : Provide exceptional customer service by answering incoming calls positively and efficiently Accurately ente...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work.
We offer affordable benefits, profit sharing bonuses, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
SHIFT : • • Your new hire training will take place Monday-Friday, 8 : 00am-5pm EST, mandatory attendance is required.Once you have completed new hire training, you will take part in a shift bid to dete...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Care Specialist I (Onsite) As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software.
Most of these questions concern Downloading,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At MTM Health it is never just a ride, it's personal.We understand that our passengers deserve personalized attention and exceptional care.
We have exciting opportunities to join our growing team wh...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.
With a commitment to excellence and a focus on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
GENERAL SUMMARY The Respiratory Care Clinical Care Leader is responsible for developing and sustaining an environment that promotes excellence in clinical practice and patient / family satisfaction...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Want to help us help others? We're hiring!.GoFundMe is the world's most powerful community for good, dedicated to helping people help each other.
By uniting individuals and nonprofits in one place, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
With over two decades of expertise, Fortray excels in IT Recruitment, Training, and Services.As IT Recruiters, we connect top talent with global opportunities in the digital technology sector, offe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Care Representative Remote | Unlimited Earnings & Career Growth.Looking for a career where you can make a real difference while enjoying unlimited earning potential? Join our dynamic, gro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Location : Richmond, VA, US, 23231.Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.Levera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can be done remotely.We work in conju...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Care Representative I.Title : Customer Care Representative I.This role enables associates to work virtually full-time with the exception of required in-person training sessions providing ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Schedule : 23 days per week, 8 : 00 AM 5 : 00 PM.Availability : Must be available Saturdays; additional hours required during peak floral holidays (Christmas, Valentines Day, Mothers Day, Thanksgiving).O...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Outside Customer Care Representative
AMF BakeryRichmond, VA, United Statesserp_jobs.job_card.full_time
Customer Care Representative
VirtualVocationsRichmond, Virginia, United Statesserp_jobs.job_card.full_time
Customer Services
Big O TiresHenrico, VA, United Statesserp_jobs.job_card.full_time
Service Customer Care Rep
Crown Equipment CorporationRichmond, VA, USserp_jobs.job_card.full_time
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Cardinal HealthRichmond, VA, United Statesserp_jobs.job_card.full_time
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Customer Care Specialist I
Vitu IncRichmond, VA, USserp_jobs.job_card.full_time
Remote Customer Care Associate
TurboTaxRichmond, Virginiaserp_jobs.filters.remote
serp_jobs.job_card.full_time
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Customer Care Representative - WFH Iowa
MtmRichmond, VA, USserp_jobs.filters.remote
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Technical Customer Care Representative I (Entry-Level)
MCIRichmond, VA, USserp_jobs.job_card.full_time
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Respiratory Care Clinical Care Leader
Childrens Hospital Of The Kings DaughterRichmond, Virginia, United Statesserp_jobs.job_card.full_time
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Manager, Customer Care
GoFundMeRichmond, VA, USserp_jobs.job_card.full_time
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Customer Care Intern
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Customer Care Representative - Remote
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serp_jobs.job_card.full_time
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Customer Service
LowesRichmond, VA, United Statesserp_jobs.job_card.full_time
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Service Customer Care Rep
Crown EquipmentRichmond, VA, USserp_jobs.job_card.full_time
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English Customer Care Specialist (Non-Voice)
TaskUsRichmond, VA, USserp_jobs.job_card.full_time
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Customer Care Representative Remote
Morphius CorpRichmond, VA, USserp_jobs.filters.remote
serp_jobs.job_card.full_time
Customer Care Representative I
Elevance HealthRichmond, Virginia, USAserp_jobs.job_card.full_time
Part-Time Floral Support & Customer Care Representative
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Outside Customer Care Representative
AMF BakeryRichmond, VA, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionManage MPP programs, R&M projects, and service visits end-to-end. Follow up on customer visits to resolve technical issues, close punch list items, and develop proposals. Prioritize resources and travel for maximum customer and business impact. Develop and deliver presentations, proposals, service contracts, and parts quotes. Support CCR and RAM teams with lead generation and opportunity closure. Act as the liaison between customers, Technical Service, and CCRs to resolve open issues. Use AMF systems including CRM and D365 (ERP) to track activity and plan projects. Maintain accurate customer records, call reports, and project documentation. Visit customer sites to support MPPs, R&M projects, and technical issue resolution. Foster strong collaboration with European colleagues on technical matters. 3+ years in project management or technical customer support within capital equipment, baking, or food manufacturing industries. Solid understanding of mechanical, electrical, and software systems. Strong problem-solving skills and ability to perform under pressure. Proficient in Microsoft Excel, Word, PowerPoint, and Teams. Excellent communication and customer service skills. Preferred : experience with PLC ladder logic, structured text programming, and troubleshooting. 40% Travel Requirements Bachelor's degree in business, engineering, or a related field. Baking or food industry background. Additional technical certifications or training. Customer Focus : Advocates for the customer in every decision. Results-Driven : Consistently meets or exceeds goals with integrity. Relationship Builder : Establishes trust and credibility with customers and colleagues. Problem Solver : Uses analytical and creative approaches to resolve challenges. Values-Led : Demonstrates respect, trust, and teamwork in all interactions.
WE RISE TOGETHER!
At AMF, we are dedicated to working alongside our customers to produce better food for families around the world while creating better lives for our teammates, families, customers, and communities.
AMF Bakery Systems is the world's largest manufacturer of high-speed bakery equipment. We provide complete automated bakery solutions for numerous categories, including Soft Bread and roll, Artisan Bread, Cake and Pie, Pizza and Flatbread and Pastry and Croissant. AMF is part of the Markel Food Groups, the leading equipment supplier to food manufactures around the world. Our culture and shared values are spelled out in "The Markel Style" as we encourage and recognize teammates that bring these values to life each day. With the style as our guide, our teams pursue excellence while keeping a sense of humor. Seeking to know our customers' needs, we aim to build financial value for our shareholders while sharing success with others and winning together. We are inspired to work hard and encouraged to challenge management to find better ways of doing things. At AMF, we believe in fostering the professional development and personal potential of our diverse workforce. If you're searching for the next company to call home, AMF Bakery Systems provides a teammate-centered culture with exciting career growth opportunities. We strive to build extraordinary teams by seeking out a wide range of talent, experiences, and diverse backgrounds. Diversity of thought and the collaboration of various life experiences are what drive growth and innovation at AMF.
Position Summary
The Customer Care Project Manager is responsible for managing aftermarket customer projects-including Maintenance Partnership Programs (MPPs)-while identifying and driving additional revenue from Repair & Modernization (R&M) initiatives. This role works closely with Customer Care Representatives (CCR), Onsite CCRs (OCCR), Regional Account Managers (RAM), and Service teams in both the U.S. and the Netherlands to ensure customer satisfaction and revenue growth.
Key Responsibilities
Customer Relationship Management
- Build and maintain strong aftermarket relationships with assigned customers.
- Lead all MPP team meetings and maintain actionable plans with customers.
- Provide proactive, responsive communication including troubleshooting, research, and follow-up.
Project & Program Management
Technical & Sales Support
Systems & Tools
Travel & Field Support
Required Skills & Experience
Desired Skills & Experience
Competencies