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Customer relations manager • hialeah fl

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Owner Relations Manager

Owner Relations Manager

Royal Lahaina ResortMiami, FL, US
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Residences And Owner Relations Manager.The Residences and Owner Relations Manager will provide support to the Director of Residences and Owner Relations in meeting our customer / owner acquisition an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Sr. Customer Relations Specialist

Sr. Customer Relations Specialist

Starboard Cruise ServicesMiami, FL, US
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Customer Relations Specialist is responsible for providing guidance, direction, leadership, and assistance to the team of Customer Relations Specialist in achieving departmental quantitative and qu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Relations Specialist

Customer Relations Specialist

WileyFlorida, USA
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Want a casual work environment filled with energy, cutting-edge creativity, and a fast pace? Enjoy the benefits of working for a large organization but enjoying the agility, creativity, and fun of ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Guest Relations Manager

Guest Relations Manager

Marriott InternationalKey Biscayne, FL, US
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Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Community Relations Manager

Community Relations Manager

Senior Helpers Miami-DadeMiami Lakes, FL, US
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Are you passionate about sales and eager to contribute to a growing organization in the booming market of senior in-home health care? Join Senior Helpers Miami-Dade as a Community Relations Manager...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Partner Success Manager (Municipal Relations)

Partner Success Manager (Municipal Relations)

CircuitMiami, FL, US
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Circuit is transforming how cities move by providing clean, efficient, and flexible last-mile transit services using electric vehicles (EVs). We're looking for strategic thinkers who thrive on build...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Employee Relations Manager

Employee Relations Manager

Bertelsmann SE & Co. KGaAMiami, FL, US
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The Employee Relations Manager will play a crucial role in fostering a positive workplace environment by managing relationships between employees and the organization. This position involves address...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Lender Relations Specialist

Lender Relations Specialist

US Government JobsMiami, FL, US
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Technical Guidance And Assistance To Lenders.This position is located in the Small Business Administration, Office of Field Operations - HQ in Buffalo, NY. Chicago, IL; Miami, FL; Richmond, VA; Sal...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Owner Relations Manager

Owner Relations Manager

HighgateMiami, FL, US
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The Residences and Owner Relations Manager will provide support to the Director of Residences and Owner Relations in meeting our customer / owner acquisition and revenue growth objectives and ensurin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Gus Cisneros - State Farm AgentWest Miami, FL, United States
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As an Customer Relations Representative - State Farm Agent Team Member for Gus Cisneros - State Farm Agent, you are vital to our daily business operations and customers' success.You grow our agency...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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SVP, Partner Relations

SVP, Partner Relations

EnsembleMiami, FL, US
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Canada that was established in 1968.Acquired by Navigatr Group in June 2022, Ensemble provides members with access to exclusive offers, unique hosted tours, partnerships and superior marketing oppo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Public Relations Associate

Public Relations Associate

Sales BizlabMiami, FL, US
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We are seeking a motivated and dynamic Public Relations Coordinator to join our team and help us shape and communicate our brand story to the public. In this role, you will be instrumental in develo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Manny Morin - State Farm Agent Miami FlCoral Gables, FL, United States
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Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Jennifer Rodz - State Farm AgentMiami, FL, United States
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As a Customer Relations Representative - State Farm Agent Team Member with Jennifer Rodz - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Guest Relations Coordinator

Guest Relations Coordinator

Major Food Group - MiamiMiami, FL, US
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Major Food Group is hiring an experienced and passionate Guest Relations Coordinator to join our growing team!.We are looking for candidates that display a pleasant and cheerful disposition.The ide...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Ruben Sanchez - State Farm AgentMiami Lakes, FL, United States
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Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member.We seek an energetic prof...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Rick Burke - State Farm AgentCoral Gables, FL, United States
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As a Customer Relations Representative - State Farm Agent Team Member with Rick Burke - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Investor Relations Manager

Investor Relations Manager

TerraMiami, FL, US
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Terra, the award winning, Miami-based real estate development company carefully chooses projects that have a positive impact on their surroundings and, by extension, on the people who live there.Wh...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Relations Specialist

Customer Relations Specialist

ORKIN, LLCMiami, Florida,United States
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Overview PAY RANGE $17 TO $20 AN HOUR We Need Your Next-Level Service Mindset at the Best in Pests.As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Employee Relations Specialist

Employee Relations Specialist

VirtualVocationsCoral Gables, Florida, United States
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A company is looking for an Employee Relations and Leave Specialist in the Office of Human Resources.Key Responsibilities : Provide guidance to managers and employees on counseling, performance ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Owner Relations Manager

Owner Relations Manager

Royal Lahaina ResortMiami, FL, US
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Residences And Owner Relations Manager

The Residences and Owner Relations Manager will provide support to the Director of Residences and Owner Relations in meeting our customer / owner acquisition and revenue growth objectives and ensuring owner satisfaction.

Owner Relations

  • Serve as the primary contact for property owners within the hotel's rental units.
  • Establish and maintain positive relationships with property owners, addressing their needs, concerns, and inquiries promptly and professionally.
  • Communicate regularly with property owners about rental income, occupancy rates, maintenance updates, and other relevant information. Proactively seek feedback.
  • Coordinate owner meetings or events to provide updates on property performance and upcoming renovations.
  • Collaborate with hotel management to ensure owner expectations are met and the property is managed at the highest standard in accordance with the terms of the RPA
  • Work with operations management to plan for owner stays.
  • Entertain new and existing owners or their representatives.

Rental Program Administration

  • Identify and engage potential new unit owners or their representatives, introducing them to the RPA program.
  • Conduct meetings with unit owners and their representatives interested in the RPA
  • Fully understand the RPA process and effectively communicate the value proposition through proposals and presentations.
  • Follow-up on leads, and maintain clear and updated records of all prospects for frequent follow-ups.
  • Keep updated records of all new and current owners for scheduled communications.
  • Represent the RPA Project at weekly revenue strategy and daily hotel management meetings.
  • Attend PR and social media calls.
  • Confidently discuss revenue strategies with unit owners.
  • Use the property's management system to manage RPA business.
  • Stay informed about industry trends, market conditions, and best practices in condo-hotel business
  • Ensure compliance with the RPA, local regulations and laws

    • Residences Management

  • Oversee daily operations and management of rental units.
  • Ensure all rental units are well-maintained and in optimal condition, complete frequent walkthroughs
  • Coordinate with housekeeping and maintenance to address issues promptly.
  • Manage reservations for unit Owners
  • Handle Owner inquiries, requests, and complaints related to rental units.
  • Correct product and service deficiencies to increase value for stakeholders.
  • Collaborate with the security and other relevant departments to ensure implementation of high standards of life safety, loss prevention, and owner identity and privacy protection.
  • Develop sustainable work processes and systems to support overall owner satisfaction

    • Financial Management

  • Monitor and manage rental income and expenses for rental units.
  • Review financial reports presented to property owners, and be able to expertly discuss them
  • Collaborate with the finance department for accurate billing, invoicing, and collection of rental fees.

    • Team Management and Training

  • Supervise and train staff
  • Provide guidance, support, and performance feedback to team members. Create action plans and track progress
  • Conduct regular meetings or training sessions on policies, procedures, and customer service standards.
  • Communicate clear and consistent goals to the team.
  • Ensure employee satisfaction and fair treatment.

    • Qualifications

  • Bilingual in English and Spanish preferred
  • Previous Residential experience
  • Ability to communicate, present and influence all levels of the organization, including executive and C-level
  • Proven ability to drive the Rental Management Agreements "RMA" process from plan to close
  • Proven ability to articulate the distinct aspects of the Rental Management Agreement "RMA" process products and services
  • Excellent listening skills, negotiation and presentation skills
  • Excellent verbal and written communication skills