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Customer service • toledo oh

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Customer Service Representative

Customer Service Representative

BLACKHAWK INDUSTRIAL OPERATING COToledo, OH, US
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BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions.We truly believe in th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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CASHIER / CUSTOMER SERVICE REPRESENTATIVE

CASHIER / CUSTOMER SERVICE REPRESENTATIVE

True NorthMaumee, OH, US
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True North's mission is to be our communities' first choice for premier fuel and convenience retail.We are committed to continuously improving our guests' experience through growth, quality operati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Representative

Customer Service Representative

TrueSource, LLCPerrysburg, OH, US
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TrueSource, LLC, an OnPoint Company, is a leading provider of facility repair and maintenance services to national retailers and other customers. OnPoint Group has been awarded the 2020 &.Deloit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Representative

Customer Service Representative

Burkett Restaurant EquipmentPerrysburg, OH, US
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Burkett Restaurant Equipment & Supplies is a leader in the sales & distribution of new and used restaurant equipment.If you’re looking for a positive and energetic company where your ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Representative

Customer Service Representative

Circle KToledo, OH, US
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Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Representative

Customer Service Representative

WestlakeToledo, OH, US
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Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment.We work together to enhance peoples' lives through our products and presence in th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Associate I

Customer Service Associate I

Family DollarToledo, OH, US
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We're seeking a customer service associate to join our team and deliver a great shopping experience for every customer.Assist customers with questions and recommendations.Manage sales transactions ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Part-Time

Customer Service Part-Time

Bass Pro ShopsRossford, OH, US
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The Customer Relations Associate performs various customer service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Associate

Customer Service Associate

Variety Stores LLCToledo, OH, US
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Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Roses / Roses Express Customer Service Associate you ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

David's BridalToledo, OH, US
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Minimal weekday hours required (join for weekends only!).NO LIMIT • Additional terms and conditions apply.Competitive hourly pay rates & team bonus. At David's Bridal, we empower our customers and o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service / Sales

Customer Service / Sales

Home Depot (Retail)Toledo, OH, US
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Customer Service / Sales | Home Depot.Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.These associates ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service Representative

Customer Service Representative

thyssenkrupp Online Metals, LLCNorthwood, OH, United States
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Company With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum off...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Lead Customer Service Representative

Lead Customer Service Representative

GenoaBankGenoa, OH, US
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GenoaBank, founded in 1902, is a locally-owned, independent community bank that provides a broad range of banking services to both business and private customers in counties of Lucas, Ottawa, Sandu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Remote Customer Service Representative

Remote Customer Service Representative

NexRepPerrysburg, Ohio
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Remote Customer Service Representative.Remote, W-9 (Independent Contractor) .Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helpin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Associate I

Customer Service Associate I

Dollar TreeOregon, OH, US
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We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Remote Customer Service Representative

Remote Customer Service Representative

Hall AssociatesToledo, Ohio
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We're looking for a Remote Customer Service.As a Customer Service Representative, you will help drive the continued success by providing reliable and impeccable preventive maintenance service.You w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Specialist

Customer Service Specialist

VirtualVocationsToledo, Ohio, United States
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A company is looking for a Customer Service Specialist who will ensure successful service for patients in a remote setting. Key Responsibilities Develop and maintain knowledge of products and serv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Associate

Customer Service Associate

WalgreensToledo, OH, US
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Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Insurance Customer Service Agent

Insurance Customer Service Agent

Chief Delivery LLCToledo, OH, US
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Insurance Solutions By Design is looking for a customer service representative to join our team in our Sylvania, OH office. Our dynamic team seeks an enthusiastic individual to provide exceptional c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Rep 317

Customer Service Rep 317

TravelCenters of AmericaPerrysburg, OH, US
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Travelcenters Of America Cashier.There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our trav...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service Representative

Customer Service Representative

BLACKHAWK INDUSTRIAL OPERATING COToledo, OH, US
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Job Description

Job Description

WHO ARE WE : BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.

We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.

SUMMARY : The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

  • Personally exhibits, recruits and coaches associates consistent with Core Behaviors
  • Responsible for promoting culture of safety
  • Respond appropriately and in a timely manner to all customer and Account Manager incoming communications.
  • Analyze and assess customer needs completely and accurately with efficiency.
  • Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines.
  • Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material’s to fill customer orders.
  • Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders.
  • Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue.
  • Develop a detailed working knowledge of Blackhawk policies, procedures and practices.
  • Maintain a deep understanding of the BHID systems (including P21, OS ticket, CribMaster, Autocrib, etc.), suppliers’ systems / websites and usage of those systems.
  • Perform all work in accordance with the company prescribed ISO processes and procedures utilizing appropriate company systems.
  • Perform other duties as assigned
  • Perform work in accordance to ISO processes and procedures

QUALIFICATIONS :

  • Excellent written and verbal communications skills utilizing phone, email and instant message.
  • Excellent critical thinking skills to analyze and solve problems.
  • Diligent and detail oriented.
  • Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines.
  • Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user.
  • Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.)
  • Experience in industrial field, B2B sales and / customer service.
  • SUPERVISORY RESPONSIBILITIES :

  • No direct supervisory responsibility.
  • EDUCATION and / or EXPERIENCE :

  • High school diploma or equivalent required.
  • Minimum 1 year previous experience in customer service or inside sales preferred.
  • Experience in cutting tools, abrasives and MRO areas preferred.
  • Experience with Microsoft office suite required.
  • CERTIFICATES, LICENSES, REGISTRATIONS :

  • None required
  • WORK ENVIRONMENT :

  • Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment.
  • Employee frequently lifts and / or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.
  • PPE REQUIRED :

  • Wrist rest for keyboard and mouse pad
  • BENEFITS :

  • Health Insurance BCBS of OK HDHP
  • HSA with Employer match (must meet criteria)
  • Dental and Vision Insurance
  • 401K Plan and Company Match
  • FSA (Full FSA, Limited FSA, and Dependent FSA)
  • Company paid Long Term and Short-Term Disability
  • Company paid basic Life Insurance and AD&D /
  • Supplemental life and AD&D / Dependent life
  • Ancillary Critical Illness Insurance (Wellness Rider Included)
  • Ancillary Accident Insurance (Wellness Rider Included)
  • Ancillary Hospital Indemnity
  • Employee Assistance Program (EAP) – Includes concierge services and travel assistance.
  • Paid Time Off
  • Holiday Paid Time Off
  • Gym Reimbursement
  • Quarterly Wellness challenge with a chance to will money or prizes
  • Tuition Reimbursement – after 1 year of employment
  • BlackHawk Industrial is an Equal Opportunity Employer
  • BHID policy requires all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.