Customer service manager serp_jobs.h1.location_city
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Customer service manager • gresham or
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Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry.
We are looking for driven individuals to come...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry.
We are looking for driven individuals to come...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30)
Customer Service / Sales | Home Depot.Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.These associates ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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The Customer Service Representative will organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency and safety they are responsible fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Competitive hourly pay rates & team bonus.Additional terms and conditions apply.At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Part Time - Customer Service - Self Storage Manager.We understand you have existing commitments.We will collaborate to create a schedule that works.
And with us, you'll never work late nights.The id...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Dave & Buster's is different from everywhere else.Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs.
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Pharmacy Customer Service Associate.Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Are you a customer service professional who enjoys helping others?.Charlie's Produce is the largest privately owned produce wholesaler on the West Coast, and we are growing.The secret to our succes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
As a Customer Service Representative (CSR) you are often the first person to welcome and interface with Domino’s customers.
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We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Retail Customer Service Cashier.Location : Troutdale, OR, US, 97060.Welcome to Love's! Our cashiers work in a fast-paced environment and maintain clean places while having friendly faces.They provid...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.
Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Paperless Environments has been revolutionizing document management and accounts payable workflow automation since 2005.Our innovative software solutions are used by over 2000 customers across all ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry.
We are looking for driven individuals to come...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The City of Gresham is accepting applications for the role of Utility Customer Service Representative.This fast-paced, front-line role is part of the Budget & Finance team and works under the direc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
This role combines a passion for art with exceptional customer service.As a Studio Artist, you will assist customers in creating art projects, serve drinks and snacks, and help maintain a clean and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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job_description.job_card.job_descriptionAll products we carry Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs Basic Brightree Functions Proper Intake Procedures Insurance Verification and Eligibility CMN Requirements and Prior Authorizations Documentation Requirements of the Equipment Patient’s Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN / Upgrade) Difference Between Verbal, Written and WOPD orders Complaint Resolution Procedures Answers the telephone using the company’s professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number. Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them. Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence. Qualify orders by identifying the customer’s diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility. Inputs customers’ orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians. Arranges for convenient customer delivery / pickup time with patient and / or caregivers. Conveys orders to Clinical Specialists and / or delivery personnel. Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs. Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy. Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure. Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database. Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed. Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner. All patient files and information are maintained and current at all times. Participates in company training programs Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders. Timely filing of all necessary paperwork into patient charts. Assist in working various computer reports for quality assurance. Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists. Strict adherence to all company policies and procedures. Performs schedules hours, staggered shifts in accordance to the needs of the company. Perform all above duties in other company locations when required. May perform other duties not specifically listed in this position description as assigned by supervisor. Continually strive to develop your knowledge and skills in all areas of your job. High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills Strong communication skills with capacity to make independent decisions Medicare / Medicaid and insurance billing, bookkeeping or medical office experience preferred
Description
Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.
Position : Customer Service Representative
Position Reports To
Branch Manager / CSR Director
Position Summary
As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and / or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints.
Let’s start with what’s important to you. The Benefits.....
- Medical Insurance- multiple plans to choose from
- Dental & Vision Insurance
- Short Term Disability & Long Term Disability Options
- Life Insurance
- Generous PTO plan
- Paid Holidays
- 401K
- 401K match
- Competitive Pay
Essential Responsibilities :
Have a comprehensive understanding of the following :
Requirements
Position Qualifications
Continuing Education
As designated by management to include company in services and off-site training programs as appropriate to industry and position.
FLSA Status
Non-Exempt
Licenses, etc.
None