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Customer service manager • stockton ca

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Customer Service Manager

Customer Service Manager

Resource InnovationsStockton, CA, US
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As a Customer Service Manager with Resource Innovations, you will lead the delivery functions of our Client Service Group which includes leading team to achieve optimal application processing, exce...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Manager - 12 month contract

Customer Service Manager - 12 month contract

All SpaceStockton, CA, US
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Post-Sales Customer Support Specialist.Space has developed a smart terminal, capable of linking with all satellites, all networks, in all orbits, all at once. Our ground-breaking software-defined se...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Representative

Customer Service Representative

Touch SupportStockton, CA, US
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Customer Service Representative.Required work experience : not required.Touch Support is a US-based company that works as a strategic partner to diverse technology firms and assists them with except...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Coordinator

Customer Service Coordinator

Penske Truck LeasingStockton, CA, US
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Penske Customer Service Coordinator.A Penske Customer Service Coordinator for our Stockton branch is focused on working with customers to schedule preventative maintenance requests, coordinate outs...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

USA JobsStockton, CA, US
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Customer Service Representative.Location : 2701 N Wilson Wy, Stockton, California 95205 United States of America.Are you a people person? Do you love helping others? U-Haul is in search of friendly,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Remote Customer Service Representative

Remote Customer Service Representative

Hall AssociatesStockton, California
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We're looking for a Remote Customer Service.As a Customer Service Representative, you will help drive the continued success by providing reliable and impeccable preventive maintenance service.You w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative

Customer Service Representative

Family DollarStockton, CA, USA
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Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Advisor

Customer Service Advisor

Radius RecyclingStockton, CA, US
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Responsibilities include working as part of a retail sales team to provide best in class customer care.The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their wa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Store Manager (Sales, Customer Service)

Store Manager (Sales, Customer Service)

Freeway Insurance ServicesStockton, CA , US
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Sign-On Bonus Opportunity of up to $3,500 •.Lucrative incentive sales plans, bonuses and sales contests.No Cold Calling- We have a high volume of inbound sales leads and walk in traffic.Comprehensiv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

Ace Handyman ServicesStockton, CA, US
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Customer Service Representative.Administrative professionalsare you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service

Customer Service

LowesStockton, CA, United States
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Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service Associate

Customer Service Associate

WalmartStockton, CA, USA
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Join the Walmart team as a Customer Service Associate and provide friendly and helpful service to our customers.As a CSA, you will handle transactions, answer customer questions, and ensure that th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Coordinator- (Service Writer)

Customer Service Coordinator- (Service Writer)

Penske Truck Leasing Co., L.P.Stockton, CA, US
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A Penske Customer Service Coordinator for our Stockton branch is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the sho...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service Associate

Customer Service Associate

WalgreensStockton, CA, US
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Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Representative

Customer Service Representative

U HaulStockton, CA, US
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Return to Job SearchCustomer Service RepresentativeAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Repres...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Store Manager (Sales, Customer Service)

Store Manager (Sales, Customer Service)

Freeway Insurance Services AmericaStockton, CA, US
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Store Manager (Sales, Customer Service).Requisition Number : STORE028947.Location : Stockton, CA 95204, USA.Pay Range : $55000 - $120000 / year. Sign-On Bonus Opportunity of up to $3,500 •.Lucrative inc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service / Sales

Customer Service / Sales

Home Depot (Retail)Stockton, CA, US
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Customer Service / Sales | Home Depot.Position Purpose : Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative

Customer Service Representative

AmazonLathrop, CA, USA
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Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Representative

Customer Service Representative

Third Party CSStockton, CA, US
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Customer Service Representative.The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Manager

Customer Service Manager

Resource InnovationsStockton, CA, US
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Customer Service Manager

Resource Innovations is seeking a Customer Service Manager to join our growing team. As a Customer Service Manager with Resource Innovations, you will lead the delivery functions of our Client Service Group which includes leading team to achieve optimal application processing, exceptional customer service (inbound and outbound), incentive fulfillment, and department technologies. The Customer Service Manager will play a highly visible role both internally and externally and will manage multiple programs in a rapidly changing environment and deliver on all KPIs. This position requires excellent communication, planning, and people management skills.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact . Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities :

  • Responsible for tracking and problem-solving overall program deliverables, schedules and milestones for rebate fulfillment and customer service delivery programs across multiple utilities.
  • Ensures all processing queues meet 1 day processing expectation.
  • Ensures all customer service queues meet 95% service level expectations.
  • Coordinates overall processing between intake of applications, processing, batching, incentive-fulfillment, and fulfillment follow-up.
  • Serves as the client facing point of contact for assigned programs and during major performance remediations, including strategy and resolution of remediation steps.
  • Identifies and implements process improvements.
  • Leads problem resolution activities, including working with colleagues and across teams.
  • Analyzes and identifies required staffing and attrition impacts to ensure that all department KPIs are met and within established budgets.
  • Nurtures and strengthens the culture within the Client Services team, including recognition, accountability, and development programs.
  • Ensures technologies enhance and improve overall service offerings.
  • Partners with Account Management, Reporting, Recruiting, Training and Continuous Improvement teams.
  • Supports and develops Project Analysts through leadership training, performance management, professional development.
  • Other duties as assigned.