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Cyber security analyst • miramar fl

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Reporting Analyst

Reporting Analyst

Teleperformance USADavie, FL, United States
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TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and susta...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Security Guard

Security Guard

Scheck Hillel Community SchoolNorth Miami Beach, FL, US
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Large private school in the Aventura area has an immediate opening for a full time security guard position.Campus protection duties , grounds inspection, campus ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Student Account Analyst

Student Account Analyst

Southeastern CollegeHialeah, FL, US
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The Student Account Analyst is responsible for monitoring student accounts by auditing, reviewing, and processing transactions to ensure compliance with federal, state, institutional and private le...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Security Officer - Shopping Plaza

Security Officer - Shopping Plaza

Allied UniversalPembroke Pines, FL, United States
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Security Officer - Shopping Plaza.Monday - Friday, Saturday - Sunday.Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a se...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Security Analyst I

Security Analyst I

Intertape Polymer GroupFL, USA
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The Security Analyst I is a key contributor in the development, implementation, and monitoring of a strategic, comprehensive enterprise information security program to ensure that the integrity, co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Business Analyst II

Business Analyst II

Abacus Service CorporationMiami Gardens, FL, US
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Conducts moderate to complex operational analyses that supports informed decision making within the business unit, under the direction of a Sr. Analyst or immediate supervisor.Key responsibilities i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Security Systems Drafter

Security Systems Drafter

SelectekMiramar, FL
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Miramar, FL | Drafting & Design.Our client — a global systems integrator and leader in the.This role offers the opportunity to work alongside a close-knit group of engineers and designers, supporti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Security Officer

Security Officer

Calder CasinoMiami Gardens, FL, US
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Located in Miami Gardens, FL, Calder Casino has been bringing excitement and top-notch entertainment to guests since 2010. With a vibrant atmosphere, thrilling slots, a dynamic card room, and exciti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Cyber Security Analyst

Cyber Security Analyst

VirtualVocationsHialeah, Florida, United States
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A company is looking for a Cyber Security Analyst to work remotely in the US.Key Responsibilities Ensure continuous infrastructure reliability for multiple revenue-generating services Support se...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Security Guard

Security Guard

SUNSHINE PROTECTIONMiramar, FL, United States
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Sunshine Protection leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Lead Security Officer

Lead Security Officer

Trump International Beach ResortNorth Miami Beach, FL, US
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A Lead Security Officer is in charge of coordinating and overseeing the security staff at Trump International Beach Resorts. Their responsibilities focus on appointing personnel, applying protocols ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Billing Analyst

Billing Analyst

Postal Center InternationalWeston, Florida, United States
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The Billing Analyst will support the accounting department and billing team by liaising between the Company’s billing operations and client services. The billing analyst will properly monitor accoun...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Business Continuity Analyst

Business Continuity Analyst

Akaasa TechnologiesMiramar, Florida, USA
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Miramar FL (Hybrid - 4 days / week).The ideal candidates should possess core knowledge in Business Continuity Management (BCM) and a solid understanding of Recovery Time Objective (RTO) and Recovery ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
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Cyber Warfare Technician

Cyber Warfare Technician

U.S. NavyOpa-locka, FL, United States
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To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.As a Cryptologic Technician, you are one of the worlds greatest problem-solvers. Were looking for people with sha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Security Program Manager

Security Program Manager

Expert Technology ServicesMiramar, Florida, USA
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Manage and monitor interconnected IT / Security projects to ensure dependencies and scope are fully understood.Track and report program status review and mitigate risks escalate and resolve issues an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Safety & Security Officer

Safety & Security Officer

Marriott InternationalNorth Miami Beach, FL, US
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Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Procurement Analyst I

Procurement Analyst I

Tech DigitalHialeah, FL, US
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Opportunity to be a significant contributor to a team of professionals procuring manufacturing components from a worldwide supply base. As a procurement analyst I you will perform duties as assigned...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
IT Security Analyst

IT Security Analyst

City of HialeahHialeah, FL, USA
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Responsible for the day-to-day operations of the in-place security solutions while and the detection, analysis, containment, eradication, and recovery from security breaches detected by those syste...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Security Dispatcher

Security Dispatcher

Andy Frain ServicesPembroke Pines, FL, US
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Provide security detail as outlined in the post orders and establish working relationships with customers, local law enforcement and fire departments. Security personnel will always perform job duti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Business Analyst III (Software QA Analyst / Tester

Business Analyst III (Software QA Analyst / Tester

Ap Recruiters & AssociatesMiami Gardens, Florida, United States
serp_jobs.job_card.full_time +1
Business Analyst III (Software QA Analyst / Tester).Join a dynamic team as a Software Quality Assurance Analyst where you'll be the final line of defense in ensuring software reliability and function...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Reporting Analyst

Reporting Analyst

Teleperformance USADavie, FL, United States
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Category : Client Operations

About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include :

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs

TP and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

Your Responsibilities

As a Reporting Analyst the ideal candidate will be required to provide data analysis, spotting data trends, performing gap analysis, generating reports, and recommending improvements to current business metric collection process.  The individual in this role will be a strong communicator, comfortable in clearly articulating the agent and customer point of view and someone who thrives in a fast-moving environment.

Produce and deliver tracking and reporting for key KPI / SLA’s in the business.

  • Responsible for designing key dashboards and scorecards for Senior Leadership and Business Unit (Team Leaders, Training Team, Quality Analysts / Analysts, etc.).
  • Perform ad-hoc data analysis to support the business initiatives.
  • Create and maintain efficient and secure systems for recording data and producing relevant documentation.
  • Maintaining the daily relationship with the business intelligence supplier.
  • Seek opportunities to drive innovation and process improvement within the reporting spectrum.
  • Recommended Skills

    Recommended responsibilities

  • End to end process management (creating, updating, maintaining)
  • Managing communication and project management when required.
  • Assess, triage and take ownership of investigating and responding to requests from customer facing teams for escalation support
  • Be an expert in escalation triage, validation and Agent support
  • Maintain contact with and manage communications appropriately with all stakeholders in the agreed process
  • Use data to analyse trends and develop insights which will improve the process and provide a better agent and user experience
  • Act as a subject matter expert for a specific process, and suggest and implement process improvements
  • Constant communication between ourselves and the internal teams
  • Use data to analyze trends and develop insights leading to improve the process and provide a better agent and user experience
  • Provide targeted training to agents on process, products or services
  • Recommended requirements

  • Strong product / tools / process knowledge.
  • Process driven thinking and designing
  • Experience in an online operation, project management or online escalations environment
  • Maintains calm focus and communicates effectively
  • Strong communicator and presentation skills
  • Comfortable in managing escalations stakeholder
  • Awareness of the importance of data and key performance metrics
  • Ability to perform in a complex, high-stakes, fast-paced environment
  • Drive escalations through defined process to resolution
  • Drive change in an unstructured environment
  • Soft Skills

  • Process Excellence
  • Collaboration
  • Communication
  • Emotional Intelligence
  • Open-Mindedness
  • Critical Thinking
  • Solution Orientation
  • Entrepreneurship
  • AI Proficiency
  • Data Literacy
  • Be Part of Our TP Family

    It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

    TP is an Equal Opportunity Employer