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Segment Analyst

This is a hybrid position, which will require working from our Dayton, Ohio office every Monday and Tuesday.

Are you a customer-centric and data-driven individual? Are you a strategic planner and problem-solver? LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law.

About the Role

The Segment Analyst plays a key role in ensuring smooth order fulfillment, accurate billing, and strong financial records, while delivering excellent customer support and resolving issues related to credits, invoicing, and e-submission. This position directly supports sales and account maintenance, troubleshoots finance reporting challenges, and contributes to developing compliance materials and preparing required reports for federal and state contracting. By combining operational efficiency, compliance expertise, and customer service, the Segment Analyst helps sustain high-quality service and reliable financial operations.

Responsibilities

• Working with sales and support staff, ensuring smooth order fulfillment, accurate billing, and strong financial records
• Delivering excellent customer support to resolve issues related to credits, invoicing, and electronic invoice submission
• Preparing and submitting required reports for federal and state contracting vehicles
• Maintaining operational efficiency and high standards of service

Requirements

We promote a healthy work / life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer :

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer : qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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