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Data center manager • syracuse ny
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Automotive Call Center
Drivers VillageCicero, NY, US- serp_jobs.job_card.promoted
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Job Description
Job Description
Hiring Immediately, Automotive Call Center Representative
Driver’s Village, a World Class Transportation Provider, continues to grow and we are seeking a customer-service-oriented Automotive Call Center Representative to join our successful team. If you like working with people – even if you have no automotive experience – this career is for you!
Driver’s Village represents over 17 automotive franchises, serving hundreds of customers each month. We’ve been making customers happy for nearly 85 years, by providing safe and reliable transportation.
Duties and Responsibilities Include but are not limited to :
Answer a high volume of calls related to sales, service and other related inquiries
Receive inbound calls and make outbound customer service calls
Schedule appointments by obtaining and verifying information
Provides product / service information by answering questions and offering assistance
Maintains call center database by entering and verifying information; updating contact log
Updates job knowledge by participating in educational opportunities
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Applicants Should Meet or Exceed these Requirements :
A team player who is focused on providing exemplary customer service
Outstanding people skills
Experience in a customer service setting
Phone skills / verbal communication
Good listener
Data entry skills
Product knowledge
Dependability
Ability to multitask in a fast paced work environment
Have reliable transportation
All DV Team Members Enjoy :
40 Hour Work Week
Excellent health, vision and dental benefits
Modern Dealerships and Facilities – Air conditioned shops in the summer, heated in the winter.
Great career and earning opportunities at the largest auto dealer group in CNY
Never work on Sundays or Holidays
Recognition Programs
Opportunity for advancement
Benefits :
Medical, Dental & Vision Coverage
401K Program
Life Insurance & Disability Coverage
Enhanced Vacation Plan & Paid Holidays
Never work on Sundays or Major Holidays
Paid Bereavement
Debt Free College Education to eligible employees
Pay :
15.50 - $17.00 Hourly
Call 315-233-5310 for additional questions.
We are an Equal Opportunity Employer. We consider all applications for all jobs without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, transgender status, gender dysphoria, predisposing genetic characteristics or carrier status, disability, marital or family status, pregnancy, veteran status, arrest or conviction record, domestic violence victim status or any other legally protected class or status. Please notify a company representative if you require a reasonable accommodation to participate in the application and / or interviewing process.