Desktop support engineer serp_jobs.h1.location_city
serp_jobs.job_alerts.create_a_job
Desktop support engineer • cary nc
Technical Support Engineer
NetAppMorrisville, NC, USField Engineer / Customer Support Engineer & Technologist
Accentuate StaffingCary, NC, USField Operations Tech Support Engineer
InfosysRaleigh, NC, US- serp_jobs.job_card.promoted
Desktop Support Expert
Cynet SystemsRaleigh, NC, USEnterprise Support Engineer
BlueCat NetworksRaleigh - RemoteDesktop & Client Support Tech
WakeMedRaleigh, NCNetwork Support Engineer III (Remote)
Allbridge, LLCRaleigh, NC, United StatesTechnical Support Engineer Intern
Red Hat, Inc.Raleigh- serp_jobs.job_card.promoted
Desktop Integrations Engineer
VirtualVocationsRaleigh, North Carolina, United StatesTechnical Support Engineer
SASCary , North Carolina, United StatesDesktop Support Engineer
Axiom TechnologiesApex, North Carolina, United States of AmericaLinux Desktop Support
North Carolina State UniversityRaleigh, NCVirtual Desktop Infrastructure (VDI) Engineer
KPMG-UnitedStatesRaleigh, NCNOC Support Engineer
Transaction Network ServicesNorth Carolina, Virtual , USADesktop Support Engineer
InnoSoul, Inc.Raleigh, NC, United StatesTechnical Support Engineer
Piper CompaniesRALIEGH, NCWindows Support Engineer
PlanIT GroupRaleigh, NCProduction Support Engineer II
TruistRaleigh, NCDesktop Support
TechtrueupRaleigh, North Carolina, United States- serp_jobs.job_card.promoted
Java application support - L1 Support Engineer - Raleigh, NC
StaffingRaleigh, NC, USTechnical Support Engineer
NetAppMorrisville, NC, US- serp_jobs.job_card.full_time
Title : Technical Support Engineer
Location :
Cork, Munster, IE, T12 H682
Requisition ID : 130426
Job Summary
Dedicated technical support specialist with extensive experience in diagnosing and troubleshooting complex software and network systems. Proficient in providing high-quality assistance to customers, partners, technicians, and system administrators through various communication channels, including email, remote sessions, and phone / chat support. Skilled in addressing escalated issues beyond first-line support, effectively identifying and reporting bugs and feature requests while collaborating with sw-engineering and development teams to drive product improvements. Experience in customer installation and training, with a strong ability to support users of advanced technical products. Committed to enhancing user experience by creating, updating, and managing knowledge base articles tailored to supported products. Demonstrated ability to foster positive customer relationships and ensure satisfaction in a highly technical environment.
Job Requirements
Good understanding of :
- Storage concepts and infrastructure
- Database principles, (mysql)
- Networking concepts (DHCP, TCP / IP, UDP, SNMP, packet traces etc)
- Windows and Linux Operating Systems
- Basic understanding of
- Hypervisor (Hyper-v / VmWare)
- Remote authentication methodology (LDAP, SAML etc)
- Data protection and backups
- Storage protocols (iSCSI, FC, FCoE, NFS, SMB / CIFS)
- RestAPI methodology
Knowledge of the following technologies will be considered an asset
Your Profile
Job Segment : Technical Support, Technical Support Engineer, Electrical Engineering, Computer Science, Bilingual, Technology, Engineering