Desktop support engineer serp_jobs.h1.location_city
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Desktop support engineer • detroit mi
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Desktop Support L1
Service Global, IncDetroit, MI, United States
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Minimum Experience 1-3 Years of Field Services Technician.As an Onsite Support Technician, I have experience in service delivery and End user hardware and software configuration troubleshooting, pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Support Representative
Recruit MonitorDetroit, MI, United States
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About the job Customer Support Representative.The Customer support Rep opening is full-time based on an anticipated timetable of 35-40 hrs every week, Sunday- Saturday.
Staff members are required to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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3DX Support Engineer
Tech DigitalDearborn, MI, US
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Looking for 7-15 yrs exp folks with experience in supporting 3DX PLM / Enovia PLM applications.Functional knowledge of all modules within 3DX / Enovia PLM including BOM Management, Product Configuratio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
IT Desktop Support / Help Desk / Field Engineer / Freelancer (Detriot) (Dispatch / On Demand Request)
Axiom TechnologiesDetroit, Michigan, United States of America
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Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at.
We are looking for a capable resource to coordinate ranging...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
In this role, you will provide on-site and remote technical support Information.You will support end-users of Ilitch companies’ sports teams and entertainment venues.
Assist with installing, maintai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Support Specialist
Salvation Army Central TerritoryDetroit, MI, US
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Maintain a safe and orderly recovery environment for clients, staff, visitors, and guests.Observe people, places, events, and report or correct situations detrimental to the status quo.Primary Duti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Direct Support Professional
Help at HomeWyandotte, MI, US
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Help at Home is hiring caregivers in your community TODAY!.Starting pay up to $16 an hour!.Must be available on weekdays from 3 p.
Help at Home is the nation’s leading provider of high-quality suppo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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District Support Pharmacist
CVS HealthHighland Park, MI, US
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At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Virtual Desktop Infrastructure (VDI) Engineer
KPMG-UnitedStatesDetroit, MI
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Virtual Desktop Infrastructure (VDI) Engineer.Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today’s most important in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Support Specialist
The Salvation Army USA Central TerritoryDetroit, MI, United States
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Maintain a safe and orderly recovery environment for clients, staff, visitors and guests.Observe people, places, events, and report or correct situations detrimental to the status quo.Primary Dutie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Escalation Support Specialist (Automotive Customer Support)
PerceptaDearborn, MI, US
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Requisition Title : Escalation Support Specialist (Automotive Customer Support) (046T7).At Percepta, we deliver award-winning services for every stage of the automotive and mobility custom...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Technical Support
StaffingDetroit, MI, US
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Location : Detroit, MI (Onsite 5 days / week) Duration : 1 Year (Likely Extensions).Top Skills & Years of Experience Required : .
Minimum of 3+ years of IT experience is required.Minimum of 3+ years of cu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Medical Support
US NavyDetroit, Michigan, US
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About Navy Hospital Corpsmen provide treatment for thousands of Sailors and Marines, using quick thinking to help keep them fit and ready to serve at the best of their abilities.They may : Assist Na...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Gallery Support Associate
RHDetroit, MI, US
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RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scali...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world.We support them in transforming their businesses and in managing their operation...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Senior NX Support-Systems Engineer
MoogRemotes, Michigan, US
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Our team is looking for a Senior NX Support-Systems Engineer.Reporting to the IT Section Head, our preferred candidate will be local to our Western New York location and have a hybrid work schedule...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Peer Support Specialist
FirsthandDetroit, MI, US
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Firsthand supports individuals living with SMI (serious mental illness).Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians.Our teams focus on me...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Minimum Experience 1-3 Years of Field Services Technician
As an Onsite Support Technician, I have experience in service delivery and End user hardware and software configuration troubleshooting, providing quality services to the end users which includes the following key roles and responsibilities, but not limited to :
Provide customer-facing end-user support that includes :
Install and Configure desktops, laptops, mobile devices, and associated peripherals and related software.
Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc.
Perform onsite updates, Configuration changes, or software installations.
Provide onsite technical assistance to end users.
Identifies potential issues that could adversely impact end-user experience and follows through on action steps to prevent them.
Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair / replacement)
Perform end-user support related security and controls and compliance-related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs
Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.
Provide IT support for on-site or off-site events and meetings, including site setup, coordination with venue IT / AV contacts and stand-by support
Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
Provide On-call support if required outside business hours on a rotational basis
Provide Hand and Feet support for network data and voice devices
FSO Telecom task :
Installation of IP, wireless, Analog and Digital phones (Avaya , Nortel, Cisco, Siemens, Mitel etc.)
Configuration of phones using SOP and Phones movement.
Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team.
Testing the cables using the tester for IP phone and TDM phones from patch panel to user's desk
Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool
Update the circuit inventory and vendor details for service provider to network voice team.
Coordination with local vendor for ISP, OEM, channel Supplier and different team
Desired Qualifications :
BS / BA in Computer Science, Information systems, or an equivalent combination of education or
Experience :
Experience with various desktop systems, operating systems, and diverse technical environments.
Excellent customer service orientation and verbal communication skills.
Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices.
Ability to install software for and troubleshoot a wide range of applications.
Analytical thinking and problem-solving ability.
CompTIA A+ certification or equivalent certification
Flexible for travelling to remote sites or cluster
Provide assistance for network relates issues
Should be able to lift weight up to 30 lbs at waist level
Update the inventory of phones, peripherals and system cards( like TDM, digital and CPU cards etc.) to network voice team.
Testing the cables using the tester for IP phone and TDM phones from patch panel to user's desk
Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool
Update the circuit inventory and vendor details for service provider to network voice team.
Coordination with local vendor for ISP, OEM, channel Supplier and different team
Mandatory Skills
Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc.