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Desktop support manager • milwaukee wi

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Desktop Support I

Desktop Support I

MARS Solutions GroupMilwaukee, WI, United States
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MARS Solutions Group is looking for an experienced Help Desk-I located in Madison, WI.Our client is a government agency looking for high-quality talent to make a difference.They are known to respec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Case Manager - Community Support Program (CSP)

Case Manager - Community Support Program (CSP)

Wisconsin Community ServicesMilwaukee, WI, US
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We are a fast-paced Community Based Mental Health program seeking a person with the following qualities : Compassionate; experience working with individuals who have a mental illness; a sense of hum...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
W2 - Desktop Support I (Deploying devices, On the fly device repairs) - Onsite

W2 - Desktop Support I (Deploying devices, On the fly device repairs) - Onsite

Tanson CorpMilwaukee, Wisconsin, USA
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Imaging and Asset Management team.Will close to submissions on 9 / 15 / 2025 at 4 : 00pm CST.Top Skills & Years of Experience : . Workstation printer and peripheral maintenance and support skills.General un...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Regional Desktop Support Engineer

Regional Desktop Support Engineer

ECIMilwaukee, WI , US
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ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of servi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
ONSITE Desktop Support 1

ONSITE Desktop Support 1

Sundial SoftwareWauwatosa, WI, United States
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Milwaukee County is looking for a Desktop Support I resource on our Imaging and Asset Management team.Top Skills & Years of Experience : . Workstation, printer and peripheral maintenance and suppo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Medical Support

Medical Support

NavyFox Point, WI, United States
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ABOUT Medical emergencies happen, and we need people who can take charge when they do.Whether you’re in a hospital or clinical setting, on a ship or submarine, or out in the field alongside fellow ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Desktop Support I

Desktop Support I

Technoviz LLCMilwaukee, WI, US
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Top Skills & Years of Experience : .Workstation, printer and peripheral maintenance and support skills.General understanding of Client / Server environment. Experience with Microsoft Active Director...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Virtual Desktop Infrastructure (VDI) Engineer

Virtual Desktop Infrastructure (VDI) Engineer

KPMG-UnitedStatesMilwaukee, WI
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Virtual Desktop Infrastructure (VDI) Engineer.Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today’s most important in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Case Manager - Community Support Program (CSP)

Case Manager - Community Support Program (CSP)

Wisconsin Community Services, Inc.Milwaukee, WI, United States
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Job Responsibilities : We are a fast-paced Community Based Mental Health program seeking a person with the following qualities : Compassionate. experience working with individuals who have a mental i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Legal Administrative Manager (Practice Support Team Manager)

Legal Administrative Manager (Practice Support Team Manager)

Husch BlackwellMilwaukee, WI, US
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United States, serving clients with domestic and international operations.At Husch Blackwell we believe that diverse, equitable and inclusive teams lead to better outcomes.Husch Blackwell is commit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Desktop Support

Desktop Support

Rose InternationalMilwaukee, WI, USA
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Candidates must be a current Wisconsin resident or willing to relocate at the candidate's own expense.This is a 100% onsite position. Desktop support (6 Months to 5 Years).Deploying devices (6 Month...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Desktop Support Technician

Desktop Support Technician

Excis LtdMilwaukee, United States
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WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT Milwaukee, Wisconsin, US.Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop S...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Desktop Support I (Onsite)

Desktop Support I (Onsite)

Serigor Inc.Milwaukee, WI, US
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Desktop Support I (Onsite) Location : Milwaukee, WI Duration : up to 6 Months Job Description : The Desktop Support Technician serves as the first point of contact for IT related support, providing ti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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MANAGER II - SCHOOL TECHNOLOGY SUPPORT

MANAGER II - SCHOOL TECHNOLOGY SUPPORT

Milwaukee Public SchoolsMilwaukee, WI, United States
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Manages the district help desk operations, IT Service Technicians, Warehouse technology inventory and technology training program. Ensures a satisfactory level of service to end-users.Participates i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Desktop Support Lead / Desktop Engineer

Desktop Support Lead / Desktop Engineer

eTeamMilwaukee, WI
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Position : Desktop Support Lead / Desktop Engineer.Customer Service Engineer to provide technical support and maintenance services in. The ideal candidate should have experience in troubleshooting, di...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Desktop Support Technician

Desktop Support Technician

Excis Compliance ltdMilwaukee, WI, us
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WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT Milwaukee, Wisconsin, US.Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desk...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Desktop Engineer

Desktop Engineer

Tata Consultancy ServicesMilwaukee, WI
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Install and configure desktops, laptops, mobile devices, and.Perform onsite updates, configuration changes, or software.Provide technical support and setup during special events such as.Provide ons...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Desktop Support Technician

Desktop Support Technician

A3 Solutions, Inc.Milwaukee, Wisconsin, United States
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Desktop Support Technician With Networking experience : .Support of Windows OS / Microsoft Office Suite in an enterprise environment with direct interactions with the end user.Maintains, analyzes, trou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Lead Engineer - Advisor Desktop

Lead Engineer - Advisor Desktop

Northwestern MutualMilwaukee, WI, United States
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We are looking for an ambitious and talented lead software engineer to join the Advisor Desktop team at Northwestern Mutual. You will be working on Advisor Desktop, a key platform that NM financial ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Bilingual Case Manager -Recovery Support Coordinator

Bilingual Case Manager -Recovery Support Coordinator

United Community CenterMilwaukee, WI, United States
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Job DetailsLevelEntryJob LocationHuman Services - Milwaukee, WIPosition TypeFull TimeEducation Level2 Year DegreeJob CategoryProfessional ServicesDescriptionThe Recovery Support Coordinator (RSC) p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Desktop Support I

Desktop Support I

MARS Solutions GroupMilwaukee, WI, United States
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MARS Solutions Group is looking for an experienced Help Desk-I located in Madison, WI. Our client is a government agency looking for high-quality talent to make a difference. They are known to respect a traditional work week and often extend contracts for added job security and stability.

Note : Candidates MUST be a current Wisconsin resident or willing to relocate at the candidate's own expense. This is a 100% onsite position.

Additional details : Onsite position at our Fleet location on Watertown Plank Rd. in Wauwatosa

Top Skills & Years of Experience :

6 months to 5 years' experience in

  • Desktop support
  • Deploying devices
  • On the fly device repairs.

Nice to Have Skills :

  • Workstation, printer and peripheral maintenance and support skills.
  • General understanding of Client / Server environment.
  • Experience with Microsoft Active Directory and Azure Active Directory.
  • Solid understanding of Microsoft products, including Windows operating systems and the Office suite of applications

    • Position Summary :

  • The Desktop Support Technician serves as the first point of contact for IT related support, providing tier 1 client support for all technical issues relating to installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance, hardware, software, printing, connectivity, mobile technology, and user set up and authorization, also working all requests, incidents, and problems through to resolution.
  • A critical role of the Desktop Support Technician will strive to provide the best possible end user computing experience for all Milwaukee County employees, contractors, and vendors.
  • The Desktop Support Technician will be hands on with building and imaging PCs and laptops, printer setup and maintenance, peripheral hardware support and maintenance and user account maintenance.
  • This role is committed to addressing recurring issues through consistent ITIL practices.

    • Essential Duties and Responsibilities :

  • Provide daily support for PC hardware and software, including Windows 10, Office 365 and other enterprise applications.
  • Participate in installing, configuring, and maintaining computer operating systems and images.
  • Install and troubleshoot peripherals for users.
  • Aid in troubleshooting smartphones and other related ad hoc devices.
  • Asks appropriate probing questions to gather relevant information to aid in resolution of request.
  • Documents, tracks and monitors client incidents and requests in ticketing system to ensure timely and accurate resolution.
  • Sets client expectations when opening and assigning tickets and ensures all request / services are executed on time in accordance with service level agreements with the business.
  • Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
  • Makes recommendations to better assist end users and improve the overall efficiency of daily operating procedures.
  • Acquires and maintains current knowledge of core hardware standards and applications, as well as new technologies / applications being introduced in order to provide technically accurate solutions to clients.

    • Assists in special projects as needed.

  • Participates in on call rotation.

    • Computer Skills :

  • Workstation, printer and peripheral maintenance and support skills.
  • General understanding of Client / Server environment.
  • Experience with Microsoft Active Directory and Azure Active Directory.
  • Solid understanding of Microsoft products, including Windows operating systems and the Office suite of applications.
  • Demonstrate an analytical approach to problem resolution.
  • Familiarity with Microsoft System Center Configuration Manager (SCCM) imaging software.

    • Qualifications :

  • Ability to understand basic business practices.
  • Ability to manage working in a high stress environment.
  • Take ownership for work and initiative for requests, incidents and problems.
  • IT Professionalism in all aspects of the position.
  • Outstanding customer service skills and attitude.
  • Ability to prioritize projects and customer requests.

    • Competencies :

  • Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.
  • Teamwork - Works as a team member across many locations; balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed; recognizes accomplishments of other team members.
  • Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.
  • Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values and follows documented departmental policies and procedures.
  • Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; makes timely decisions.
  • Communication - Demonstrates effective communication and achieves smooth handoffs; excellent customer service skills and acumen with the ability to consistently communicate successfully with all types of employees.

    • Education / Experience :

  • 5-5 years experience supporting end users in a corporate environment. IT schooling could be used towards experience.

    • Certificates and Licenses :

  • No certifications required; A+ certifications preferred.