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Director patient experience • san francisco ca

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Associate Director, Marketing - Patient

Associate Director, Marketing - Patient

BridgeBio PharmaSan Francisco, CA, US
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Associate Director, Marketing - Patient.When was the last time you achieved the impossible? If that thought feels overwhelming, you might want to pause here, but if it sparks excitement.In 2015, we...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Senior Applications Analyst (Epic Patient Experience)

Senior Applications Analyst (Epic Patient Experience)

Delta Dental of CaliforniaSan Francisco, CA, United States
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We are seeking a Senior Applications Analyst (Epic Patient Experience) to lead and optimize our digital patient engagement and contact center technology initiatives. This role focuses on driving ope...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Director of Patient Care Services (DPCS)

Director of Patient Care Services (DPCS)

CVHCareSan Francisco, CA, US
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Director Of Patient Care Services, Rn.Position Summary : In partnership with our Director of Rehab, and the Administrator, the Director of Patient Care Services, RN (DPCS) is responsible for managin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Director of Customer Experience

Director of Customer Experience

Hazel HealthSan Francisco, CA, US
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Hazel Health & Little Otter have joined forces to deliver comprehensive services to the children and families we serve, learn more here. We're building the future of pediatric and family mental ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Director of Clinical Operations – Scale Patient Care

Director of Clinical Operations – Scale Patient Care

EPM ScientificSan Francisco, California, United States
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An innovative MedTech company in San Francisco is seeking a Director of Clinical Operations to oversee clinical support services. This role requires at least 7 years of leadership experience in heal...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Executive Director, Global Patient Safety Surveillance

Executive Director, Global Patient Safety Surveillance

Revolution MedicinesSan Francisco, CA, US
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Join to apply for the Executive Director, Global Patient Safety Surveillance role at Revolution Medicines Join to apply for the Executive Director, Global Patient Safety Surveillance role at ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Director of Customer Experience

Director of Customer Experience

MercurySan Francisco, CA, United States
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Build a world-class customer experience.Champion a customer-obsessed culture, by setting a clear vision for the team, owning key prioritization decisions, skillfully weighing tradeoffs to design ex...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Director of Patient Experience

Director of Patient Experience

Probably GeneticSan Francisco, CA, US
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Director Of Patient Experience.The Director of Patient Experience will serve as the architect of our patient journeyfrom first awareness through ongoing engagementdriving enrollment in our research...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Patient Experience (PX) Advisor - Healthcare

Patient Experience (PX) Advisor - Healthcare

PG ForstaEmeryville, CA, United States
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PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understan...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Director, Learner Experience

Director, Learner Experience

University of California - San Francisco Campus and HealthSan Francisco, CA, United States
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The Director, Learner Experience in the UCSF School of Nursing (SON) is responsible for managing the day-to-day operations of student services. Supervises a team of professional staff, including an ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Director of User Experience

Director of User Experience

Perfect AudienceSan Francisco, CA, United States
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We're looking for someone to take ownership of interaction & graphic design for Perfect Audience — on web and mobile.Instead of designing yet another drab tool solely aimed at agency campaign manag...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Director, Patient Access

Director, Patient Access

CIRMSouth San Francisco, California, USA
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The California Institute for Regenerative Medicine (CIRM) is the states Stem Cell Agency.We were created by the voters of California with an initial investment of $3 billion when they approved Prop...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Director, Retail Employee Experience

Director, Retail Employee Experience

Levi StraussSan Francisco, CA, US
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JOB DESCRIPTION Levi Strauss & Co.We're a company of people who forge our own path and strive to leave the world better than we found it. We believe that what makes us different makes us stronge...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Senior Product Manager : Patient Experience & Personalization

Senior Product Manager : Patient Experience & Personalization

MyHealthTeam, Inc.San Francisco, CA, US
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A health-focused technology company in San Francisco seeks a Product Manager to lead user engagement strategies.You'll drive personalization efforts and collaborate with cross-functional teams to e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Director, Patient Growth Marketing

Director, Patient Growth Marketing

HeadwaySan Francisco, CA, US
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Director, Patient Growth Marketing.Headway's mission is a big one to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Associate Director, Marketing - Patient

Associate Director, Marketing - Patient

BridgeBioSan Francisco, CA, US
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Associate Director, Marketing – Patient (BridgeBio) The Associate Director, Marketing – Patient will lead the development and commercialization of key assets for BridgeBio's pipeline, driving cros...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Omnichannel Patient Engagement Program Director

Omnichannel Patient Engagement Program Director

The University of Chicago Medical CenterSan Francisco, CA, US
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Omnichannel Patient Engagement Program Director.Join a world-class academic healthcare system, UChicago Medicine, as the Omnichannel Patient Engagement Program Director responsible for leading the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Director, Learner Experience

Director, Learner Experience

University of California - San FranciscoSan Francisco, CA, United States
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The Director, Learner Experience in the UCSF School of Nursing (SON) is responsible for managing the day-to-day operations of student services. Supervises a team of professional staff, including an ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Director of Patient Access

Director of Patient Access

VirtualVocationsOakland, California, United States
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A company is looking for an Interim Director of Patient Access to lead initiatives that enhance front-end operations and improve patient financial experience. Key Responsibilities Serve as the str...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Associate Director, Marketing - Patient

Associate Director, Marketing - Patient

BridgeBio PharmaSan Francisco, CA, US
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Associate Director, Marketing - Patient

When was the last time you achieved the impossible? If that thought feels overwhelming, you might want to pause here, but if it sparks excitement...read on In 2015, we pioneered a "moneyball for biotech" approach, pooling projects and promising early-stage research from academia together under one financial umbrella to reduce risk and unleash innovation. This model allows science and small teams of experts to lead the way. We build bridges to groundbreaking advancements in rare disease, and develop life-changing medicines for patients with unmet needs as fast as humanly possible. Together we define white space, push boundaries and empower people to solve problems. If you're someone who defies convention, join us and work alongside some of the most respected minds in the industry. Together, we'll ask "why not?" and help reengineer the future of biopharma.

The Associate Director, Marketing - Patient, will support the development and commercialization of key assets. The Associate Director, Marketing - Patient, will drive cross-functional collaboration and tactical alignment, ensuring success in the US. This individual will lead the development and execution of tactics supporting patients for the commercial launch of encaleret / BBP-418. This person will occupy an important role on commercial product teams, work closely with Market Insights, Market Access, Regulatory, Medical Affairs, and other key stakeholders to deliver integrated commercial planning and execution. The Associate Director, Marketing - Patient, should feel at home in a fast-paced, ambiguous environment. This position requires excellent communication, organization and collaboration skills. The Associate Director, Marketing - Patient will report to the Director of Marketing.

Responsibilities

  • Serve as a commercial member on the Product Teams, embedding the market needs into cross functional planning
  • Drive innovative tactics and address untapped opportunities
  • Lead patient brand planning, messaging and claims work
  • Help identify and support the development of patients and caregivers for patient ambassador programming
  • Uncover and address unmet needs by seeking insights to utilize to improve / refine launch planning and execution
  • Lead agile, cross-functional team to develop / launch innovative patient marketing campaigns that will inspire behavioral change and drive brand growth; ensure aligned launch execution across functions
  • Develop and track metrics to measure and ensure the success of marketing / promotional programs
  • Coordinate with digital marketing to build an effective customer engagement ecosystem
  • Partner with Value and Access to help develop programming to support patient access and adherence
  • Partner with regional teams to ensure diverse commercial insights are brought into the planning process, be the commercial voice advocating for these views
  • Partner closely with advocacy teams to develop tactics that will help educate and support patients
  • Develop targeted measurement plans to help evaluate effectiveness of patient tactics and prioritization of efforts
  • Work cross-functionally with agency partners, sales, commercial operations, brand analytics, IT, MCM, etc

Who You Are

  • 5+ years of commercial biotech or pharmaceutical experience, with at least three years in Marketing
  • Successful launch experience in a competitive market is preferred
  • Rare disease experience preferred
  • Demonstrated ability to develop and action insights from complex clinical data and market research
  • Understanding of the drug development process, especially regarding opportunities for differentiation and value demonstration
  • Excellent oral, written, and presentation skills
  • Passionate about serving patients suffering from Genetic diseases
  • Proven self-starter, able to work independently and as part of a team
  • Able to handle full workload across multiple projects
  • Collaborates seamlessly across functions to build effective working relationships and align strategy and execution.
  • High level of self-awareness and understanding of the importance of self-monitoring behavior for continuous improvement
  • True entrepreneurial spirit BridgeBio was built to do things differently and address the needs of underserved populations, driven by science and unrelenting passion for patients
  • Ability to travel (~20%) is required
  • Rewarding Those Who Make the Mission Possible

    We have high expectations for our team members. We make sure those working hard for patients are rewarded and cared for in return.

    Financial Benefits :

  • Market leading compensation
  • 401K with 100% employer match on first 3% & 50% on the next 2%
  • Employee stock purchase program
  • Pre-tax commuter benefits
  • Referral program with $2,500 award for hired referrals
  • Health & Wellbeing :

  • Comprehensive health care with 100% premiums covered - no cost to you and dependents
  • Mental health support via Spring Health (6 therapy sessions & 6 coaching sessions)
  • Hybrid work model - employees have the autonomy in where and how they do their work
  • Unlimited flexible paid time off - take the time that you need
  • Paid parental leave - 4 months for birthing parents & 2 months for non-birthing parents
  • Flex spending accounts & company-provided group term life & disability
  • Subsidized lunch via Forkable on days worked from our office
  • Skill Development & Career Paths :

  • People are part of our growth and success story - from discovery to active drug trials and FDA pipelines, there are endless opportunities for skill development and internal mobility
  • We provide career pathing through regular feedback, continuous education and professional development programs via LinkedIn Learning, LifeLabs, Spring Health & BetterUp Coaching
  • We celebrate strong performance with financial rewards, peer-to-peer recognition, and growth opportunities
  • Salary

    $179,830 - $265,430 USD