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Security Dispatcher / Floater

Job Skills / Requirements

Our Communications Center Operators are the foundation to support our Company’s sole purpose which is to protect and secure the businesses we serve. We are seeking hardworking, serious, and customer service focused professionals to be responsible for monitoring and supporting Security Officers while also coordinating the coverage for vacant positions on a routine basis.

Specific Duties and Job Functions :

• Provide high level of customer service and assistance to employees and or clients in a courteous and professional manner
• Answer calls by employees who may be absent for shifts.
• Arrange for replacement / relief coverage for vacant positions.
• Keep accurate records, including but not limited to, incoming and outgoing calls, timesheet, and / or payroll information.
• Monitor activities of Security Officers in the field and report concerns through the chain of command.
• Monitor Security related systems in the Communication Center, which include but are not limited to, intrusion detection, access control, intercom, closed circuit television and radio / telephone communications.
• Generate daily / weekly / monthly reporting as required relative to activities in Communications Center
• Cover shifts in the field when necessary, including but not limited to emergency situations.

Must have open availability

Minimum Qualifications

Knowledge Skills and Abilities :

Key Competencies :

SSC is the corporate services provider our clients rely on to ensure the health, safety and efficiency of their people.As a fully integrated provider of uniformed security, investigative, and consulting services, we provide the highest levels of asset protection to hundreds of customers and maintain a strong force of professionally trained Security Officers.