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Provider Relations Specialist

Provider Relations Specialist

Samaritan MinistriesPeoria, Illinois, USA
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Samaritan Ministries is a Biblical solution to health care.We deliver authentic compassionate and personal service in the name of Christ to enable and inspire members to provide for one anothers me...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Illinois Donor Relations Manager

Illinois Donor Relations Manager

The Nature ConservancyIllinois
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This is a full-time position based at our office in Chicago, Illinois with a possible hybrid work schedule.The mission of The Nature Conservancy (TNC) is to conserve the lands and waters upon which...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Adam Osborn - State Farm AgentPeoria, IL, US
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As a Customer Relations Representative - State Farm Agent Team Member with Adam Osborn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Per Diem Senior Health Physician (Casual Employee)

Per Diem Senior Health Physician (Casual Employee)

One MedicalPeoria, Illinois, United States
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About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office.We'r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Randy Begole - State Farm AgentPeoria, IL, US
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Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Jodi Brown - State Farm AgentPeoria, IL, US
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As a Customer Relations Representative - State Farm Agent Team Member with Jodi Brown - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Employee Health Program Specialist

Employee Health Program Specialist

OSF HealthcarePeoria, Illinois, US
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OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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ISU Donor Relations - Intern On Campus

ISU Donor Relations - Intern On Campus

ImpactLifePeoria, IL, US
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Are you passionate about making a difference in our community? Join the ImpactLife team to help us Change the World.We are looking for committed individuals who demonstrate good character, use clea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Zach Butler - State Farm AgentPekin, IL, US
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I’ve been in the insurance industry since 2012 and opened my State Farm agency in 2020.Our team includes four full-time employees, one part-time team member, and myself — a group that takes pride i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
West Division Employee Relations Specialist - Veterinary

West Division Employee Relations Specialist - Veterinary

BluePearlPeoria
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If you are a current associate, you will need to apply through our internal career site.Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. BluePearl Pet Hospital is hir...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Aaron Freitag - State Farm AgentPeoria, IL, US
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Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Pfeifer Ins and Fin Svcs, Inc.Pekin, IL, US
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Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Provider Relations Specialist

Provider Relations Specialist

Samaritan MinistriesPeoria, Illinois, USA
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Provider Relations Specialist

About Company

Samaritan Ministries is a Biblical solution to health care. It is not insurance. We deliver authentic compassionate and personal service in the name of Christ to enable and inspire members to provide for one anothers medical needs through prayer encouragement and financial support.

From demonstrating Christ-centered compassion to modeling best practices in health care sharing Samaritan Ministries is committed to keeping Jesus at the center of everything we do. The way we interact with our colleagues and engage with our members is a testament that we are ultimately serving Christ and His Kingdom.

Summary

To serve the members of Samaritan Ministries International (SMI) by performing duties acting as a liaison between members of Samaritan Ministries and healthcare providers including negotiating prices investigating and resolving provider related issues building relationships with providers and gathering information on need issues from providers when direct contact is addition PR Specialists assist members in making cost effective and fair priced medical provider choices and help ensure that member shares are used exclusively for appropriate shareable medical expenses.

Competencies

  • Planning and Organizing
  • Fostering Communication
  • Attention to Detail
  • Digital Literacy
  • Managing Resources
  • Acting with Integrity Empathy and Compassion
  • Collaborating with Others
  • Neighbor Focus
  • Pursuing Excellence
  • Negotiating
  • Problem Solving

Key Responsibilities

  • Negotiate fair prices with providers on behalf of Samaritan members
  • Educate providers on Samaritan Ministries to get service for members
  • Work as a liaison for SMI by conducting need / bill reviews and data gathering
  • Graciously investigate situations where a member may have misused funds and when applicable work with the member to recover the funds
  • Serve as the initial contact for potential agreements with provider
  • Be available for providers who wish to speak with SMI about questions or concerns that they have
  • Initiate payment plans for members when necessary to repay the Membership
  • Work through concerning billing situations for the purpose of assisting in members payment of bills to their provider
  • Correspond through phone and email in a professional friendly and knowledgeable manner with health care providers and SMI members.
  • Maintain current knowledge of SMI sharing programs products program guidelines and processes.
  • Assist and / or lead special projects to improve team processes that ensures thoughtful and efficient growth to cultivate a better member experience and savings for the ministry.
  • Provide Christ-centered encouragement and grace filled counsel to members and providers.
  • Coordinate member and ministry business and workflows with various third party vendors utilized by the ministry to serve members.
  • Pray for members and participate in team prayer meetings

    • Qualifications and Experience

  • Two-year degree from an accredited university or the equivalent combination of education and experience. (College diploma)
  • Prior healthcare sales or customer service experience preferred.
  • Staff are required to possess applicable knowledge to bring value to SMI in this role know and utilize resources well ask questions to ensure full understanding gain and retain knowledge to keep up with changes and accept and engage with training to grow knowledge for current and future responsibilities.
  • Knowledge of SMI Programs and Guidelines
  • Knowledge of SMI Internal Policies and Procedures (Intermediate) (particularly the needs processing and billing processes (Intermediate))
  • Knowledge of Healthcare common practices and terminology
  • Negotiating techniques (Intermediate)
  • Fair pricing calculations (Intermediate)
  • Medical billing process (Intermediate)
  • Single Case Agreements process
  • Upfront sharing loan processing in coordination with third party vendors
  • Software : Microsoft (Intermediate) Office (especially Excel (Intermediate)) Groundhog (Intermediate) Dash (Intermediate) Five9 (Intermediate) Zoho Desk (Intermediate)
  • Fair pricing tools (Intermediate) such as HCBB (Intermediate) Definitive Health (Intermediate) and AHD (Intermediate).

    • Additional Information

  • Tasks are normally conducted in a regular office environment requiring use of computer and mouse and other standard office equipment. Staff usually remain in a stationary position often standing or sitting for prolonged periods. If an other than on-location work situation is approved (i.e. hybrid or remote) the employee must work in an appropriately professional and secure environment.
  • Staff will observe safety principles while performing the duties of the position.
  • May need to lift and move items up to 35 lbs on occasion.
  • Disclaimer : This job description is intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities duties and skills required of personnel in the classification. Work hours are standard during the workweek (Monday - Friday) with potential but rare need for evening or weekend work.
  • This position requires an active commitment to the mission and values of the course of performing job duties the employee will act in a manner that is Christ-honoring as well as Christ-like demonstrating a personal Christian faith and witness in all interpersonal interactions.

    • Pay Range : $19.70-$27.20. Starting pay usually falls within the lower half of the pay range and is determined by experience skills and education.

    Benefits Include :

  • Performance-based incentive pay
  • SMI Membership with monthly healthcare bonus
  • Health Insurance : MEC plan with employer HSA contribution
  • 401K Retirement plan with employer contribution
  • Life Insurance
  • Short-term disability
  • Dependent Care Flexible Spending Account
  • Time Off : 9 company paid holidays 5 missions days accrued annually maternity and paternity leave FMLA Bereavement and weekly accrued PTO(40 hours to use after 30 days 80 hours accrued for 48 weeks)
  • Health club or home workout benefits for participating staff
  • Formal staff development and leadership training
  • Spiritual support and counseling through our staff support office
  • Repeatedly certified as a Best Christian Workplace

    • Required Experience :

    IC

    Key Skills

    Customer Service,CFA,Ethernet,Fiber,Anesthesia

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 19 - 27