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Enrollment • san jose ca

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Enrollment Agent I

Enrollment Agent I

IDEMIASan Jose, CA, US
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IDEMIA is the global leader in identity and security.Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity.We are a di...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Remote Enrollment Producer - Entry Level

Remote Enrollment Producer - Entry Level

Global EliteSan Jose, CA, US
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Remote Enrollment Producer - Entry Level.After a record breaking year with $2.If you are hard-working, motivated, and a team player then we have a position for you!. We work closely with members of ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Enrollment Agent I

Enrollment Agent I

IdemiaSAN JOSE, CA, US
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Do you have an interest in security, law enforcement, biometrics, and the safety of your community? Are you a customer service oriented, “people” person? If so, the Enrollment Agent position at our...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Marketing Outreach & Enrollment Director

Marketing Outreach & Enrollment Director

Macpower Digital Assets EdgeSan Jose, CA, United States
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Marketing Outreach & Enrollment Director guides the Outreach and Enrollment Team, and facilitates collaborative relationships across company, with the interdisciplinary team (IDT), and with externa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Enrollment & Financial Aid Advisor (SHORT-TERM, TEMPORARY)

Enrollment & Financial Aid Advisor (SHORT-TERM, TEMPORARY)

InsideHigherEdSaratoga, California, United States
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Enrollment & Financial Aid Advisor (SHORT-TERM, TEMPORARY).WVMCCD District (All Campuses).SHORT-TERM, TEMPORARY STAFF POOL. This recruitment is being conducted to fill temporary assignments.Applicat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Call-in / On-Call Enrollment Specialist III

Call-in / On-Call Enrollment Specialist III

Kaiser PermanenteSanta Clara, CA, US
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Call-in / On-Call Enrollment Specialist III.Note : Work location is on-site with the flexibility to work remotely, the primary location will be in-office for meetings, per Kaiser Permanente's Authoriz...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Enrollment & Financial Aid Advisor (SHORT-TERM, TEMPORARY)

Enrollment & Financial Aid Advisor (SHORT-TERM, TEMPORARY)

West Valley-Mission Community College DistrictSaratoga, CA, United States
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Enrollment & Financial Aid Advisor (SHORT-TERM, TEMPORARY).WVMCCD District (All Campuses).SHORT-TERM, TEMPORARY STAFF POOL. This recruitment is being conducted to fill temporary assignments.Applicat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Sales Enrollment Representative

Sales Enrollment Representative

Vantage Management GroupSan Jose, California, United States
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The air in Santa Clara is charged with innovation, and Vantage Management Group is seeking Sales Enrollment Representatives who can harness that energy. In this role, the Sales Enrollment Representa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Enrollment Counselor

Enrollment Counselor

The California State UniversitySan José
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Reporting to the Senior Director of Student Outreach and Recruitment and taking lead assignments from the Assistant Director of SJSU Online Recruitment, the Enrollment Counselor’s primary focus is ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Enrollment Counselor

Enrollment Counselor

San Jose State UniversitySan José, CA, US
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Through an inbound and outbound call center, provide excellent customer service to prospective students throughout the full admission recruitment process, primarily via telephone.Navigating through...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Enrollment Advisor

Enrollment Advisor

VirtualVocationsSanta Clara, California, United States
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A company is looking for an Enrollment Advisor to guide prospective students and their families through the enrollment process. Key Responsibilities Assist prospective students and families with t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Insurance Benefit Package Enrollment Advisor- Seeking Highly Motivated Individuals

Insurance Benefit Package Enrollment Advisor- Seeking Highly Motivated Individuals

Global Elite Empire AgencySan Jose, California, United States
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Our company has moved to 100% virtual, work-from-home positions.This position allows you to build your career around your life, rather than being forced to build your life around your career!.We're...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Enrollment Agent I

Enrollment Agent I

IDEMIASan Jose, CA, US
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Enrollment Agent

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person - one identity.

Responsibilities

Do you have an interest in security, law enforcement, biometrics, and the safety of your community? Are you a customer service oriented, "people" person? If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You will get to use cutting edge technology to obtain fingerprint records while helping to cut down on crime and keep those with questionable backgrounds from having access to our ports, the transportation of hazardous materials, as well as the relaxed security requirements of TSA precheck customers. If you are interested in providing a service to your fellow citizens and interacting with customers on a day to day, face to face basis, submit your application for the Enrollment Agent position today!

Essential Job Functions include but are not limited to :

  • Provide superior customer service to internal and external customers
  • Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment including computer hardware and software
  • Verify customer identity and scan required documents into database system
  • Successfully complete required biometric and data capture processes and paperwork on each customer
  • Track processing time for each applicant and ensure applicants are processed in appropriate order
  • Perform biometric processing to include capturing quality electronic fingerprints, photographs, and signatures to meet or exceed program accuracy standards
  • Identify win-win opportunities to provide more products and services to customers
  • Create opportunities to add value for customers through the upselling of retail products and services (if applicable)
  • Adhere to all company and departmental employment policies regarding security and confidentiality to ensure applicant documents and information are safeguarded at all times
  • Adhere to all company and departmental policies relating to Enrollment Center standards including adherence to signage, branding, and employee attire policies
  • Perform Enrollment Center Sustainment responsibilities on a daily basis
  • Perform administrative duties such as time keeping, shift schedules, daily activity reports, card inventory, equipment inventory, and submitting updated enrollment center photos and requisitioning supplies including troubleshooting and / or equipment modifications when necessary
  • Represent the company and the programs that are supported in a professional and customer oriented manner
  • Support Customer Service Registration and Reservation activities as necessary
  • Successfully complete time sensitive trainings and briefings as assigned.

Knowledge, Skills, and Abilities

  • Customer and Personal Service Knowledge of principals and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • Technology Knowledge of electronic equipment, computer hardware, and computer software including applications and data entry
  • Clerical Knowledge of administrative and clerical duties such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures
  • Monitoring Monitoring and assessing performance of self, other individuals, and / or outside organizations to make improvements or take corrective action
  • Integrity Job requires ethics and honesty

    • Travel Requirement, Working Conditions, and Physical Demands

    Travel requirement such as :

  • Ability to travel locally for activities such as backfill at local enrollment locations, meetings, classes, and workshops.
  • Occasional overnight travel as required. Should not exceed 25% of the time.
  • Travel by air may be required for initial company training as well as occasional new program or services training.

    • Working conditions such as :

  • General office environment. The work area is adequately lighted, heated, and ventilated.

    • Physical demands such as :

  • Office environment where the employee may be required to stand, sit, or a combination of both standing and sitting to do the work. Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts, driving an automobile, etc. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment.
  • The work requires light physical effort with frequent lifting and / or moving of materials in the 10-30 pound range and occasional lifting up to 50 pounds. Requires manual dexterity and ability to manipulate small objects. May require normal range of hearing and vision to operate machinery.

    • Qualifications

  • Must be a US citizen
  • High school diploma or equivalent degree
  • Minimum one (1) year applicable experience
  • Proficiency in Microsoft Office Suite is required
  • Previous experience processing credentials is a plus
  • Previous sales experience preferred
  • Evening and weekend work may be required
  • Must be at least 18 years old
  • Must be able to successfully pass various background screening requirements including criminal history, education, credit, and drug screen as well as obtain any required program specific credentials and certifications

    • The US base hourly range for this position is $17.75- 24.13 / hr + benefits. Our hourly ranges are determined by role and level. The range displayed on each job posting reflects the compensation target for the role across all US locations. Individual pay is determined by job-related skills, experience, and relevant education or training. Beyond offering a competitive total rewards package, we offer various opportunities to support team member growth and success.