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Our Anchorage AK laboratory is looking for a Project Manager I  to join their team!  A Project Manager I is a key member of the Client Services Team serving as a client advocate and laboratory liaison. The Project Manager I is expected to build strong working relationships with our clients and technical staff. This role is responsible for guiding successful on-time completion of the clients project beginning with the first contact (i.e request for quote bottle kits etc.) through the lab (i.e. analytical details status etc.) to the final deliverables and invoicing. The Project Manager I will work within a functional group of Project Manager Assistants and other Project Managers. This role is responsible for managing a dedicated portfolio of clients with lower complexities and / or annual analytical spend. The Project Manager I is expected to become familiar with project complexities and develop a working knowledge of the ongoing project work within their functional working group to offer assistance to the Client Services team. The Project Manager I will also be responsible for training and delegating tasks to Project Manager Assistants.

Job Functions

• Acts a the main point of contact / client services representative for a dedicated list of clients with lower complexities and / or annual analytical spend.
• Aids the client with all aspects of project setup including the initial quote supply order sample receipt data reporting and invoicing.
• Fosters collaborative relationships with the client laboratory operations and sales team to support long term successful relationships between all parties. Staff meetings and client meetings are critical to relay information about past current and upcoming projects.
• Acts as the client liaison to the laboratory to ensure all aspects of the project are carried out in the best interest of the client and laboratory operations to meet TAT deadline
• Responsible for keeping all accounts project managed and up to date and accurate.
• Monitors project status and provides regular updates through proactive communication to the client lab operations and sales team related to project status. Effective and efficient communication is key between all areas of the laboratory and the client and is the responsibility of the Project Manager.
• Understands all applicable aspects of the client project including rationale for the project regulations that affect the project and the different methods employed by the client and laboratory to produce results. A knowledge of environmental regulations is helpful including : NPDES. SW-846.
• Documents and executes client requests including bottle orders tracking samples LIMS login change orders etc.
• Reviews project data and invoicing for accuracy and completeness before sending final reports to the client.
• Participates in offsite and / or virtual client meetings as coordinated with the Sales team
• Promotes a positive working atmosphere and represent SGS in a positive manner inside and outside of the laboratory.
• Performs other duties as assigned to ensure that SGS can fulfill its mission of quality service and growth.

Qualifications :

Additional Information :

SGS is an Equal Opportunity Employer and as such we recruit hire train and promote persons in all job classifications without regard to race color religion sex national origin disability age marital status sexual orientation gender identity or expression genetics status as a protected veteran or any other characteristics protected by law.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge skills and / or abilities required.

This job description should not be construed as an exhaustive statement of duties responsibilities or requirements but a general description of the job. Nothing contained herein restricts the companys rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability please call for assistance and leave a message. You will receive a callback. Please note this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.

Remote Work : No

Employment Type : Full-time

Key Skills

Program Management,Data Collection,Environmental Services,Industrial Cleaning,Root cause Analysis,OSHA,Project Management,Team Management,EPA,Leadership Experience,EHS,Manufacturing

Experience : years

Vacancy : 1