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Workplace Experience Manager

Workplace Experience Manager

QualtricsProvo, UT, US
serp_jobs.job_card.full_time
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platfo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Member Experience Specialist

Member Experience Specialist

VASA FITNESSSpanish Fork, UT, USA
serp_jobs.job_card.full_time
Member Experience Specialist (MES).At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is roo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Experience Specialist-Orem, UT

Customer Experience Specialist-Orem, UT

Fortis Solutions GroupOrem, UT, United States
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Customer Experience Specialist role! If you've got strong problem-solving skills, high service standards and the desire to exceed customer expectations, this exciting position could be the right op...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Remote Online Product Support - No Experience

Remote Online Product Support - No Experience

GLOCPAVineyard, Utah
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serp_jobs.job_card.full_time
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Hiring Now - Work from Home - No Experience

Hiring Now - Work from Home - No Experience

OCPALindon, Utah, us
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serp_jobs.job_card.part_time +1
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Experience Representative

Customer Experience Representative

Action Target IncProvo, UT, US
serp_jobs.job_card.full_time
Action Target has the creativity and drive to develop innovative new firearms training technology, the experience to properly apply that technology to solve today’s training problems, and the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Senior User Experience Designer

Senior User Experience Designer

Imagine LearningProvo, UT, US
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Imagine Learning is looking for a Senior User Experience Designer to craft customer-facing UIs as well as some of our internal management tools. The ideal candidate has clean UI sensibilities, stron...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Postal Clerk - No Experience Required

Postal Clerk - No Experience Required

Postal SourceProvo, UT, US
serp_jobs.job_card.full_time +1
NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY.The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Postal Clerk - No Experience Required

Postal Clerk - No Experience Required

Postal Jobs SourceProvo, UT, US
serp_jobs.job_card.full_time +1
NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY.The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Representative, Customer Experience

Representative, Customer Experience

Veterans StaffingProvo, UT, US
serp_jobs.job_card.full_time
Provides customer support and stellar service to meet the needs of our Molina members and providers.Resolves issues and addresses needs fairly and effectively, while demonstrating Molina values in ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Delivery Driver - No Experience Needed

Delivery Driver - No Experience Needed

DoorDashProvo, Utah, United States
serp_jobs.job_card.full_time +1
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Customer Experience Specialist

Customer Experience Specialist

TillysOrem, UT, United States
serp_jobs.job_card.part_time
As a Customer Experience Specialist, your mission will be to create an exceptional shopping experience for our customers at Tillys. Are you a natural connector who thrives on engaging with others? D...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Member Experience Manager

Member Experience Manager

EoS FitnessSpringville, UT, US
serp_jobs.job_card.full_time
EoS Fitness is bold, upbeat, and motivating.Not only in our fitness routines, but in our work environment as well.Like our members, our employees know how to rise to a challenge and handle it head ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Experience Trainer

Customer Experience Trainer

VirtualVocationsProvo, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Experience Trainer to enhance the customer journey through effective training programs. Key Responsibilities Design and deliver engaging training programs for C...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Guest Experience Lead (GEL)

Guest Experience Lead (GEL)

McDonald'sOrem, UT, US
serp_jobs.job_card.full_time +1
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Member Experience Manager ( {{city}})

Member Experience Manager ( {{city}})

ES FitnessSpringville, UT, US
serp_jobs.job_card.full_time +1
ES Fitness is bold, upbeat, and motivating.Not only in our fitness routines, but in our work environment as well.Like our members, our employees know how to rise to a challenge and handle it head o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Experience Representative

Customer Experience Representative

Action Target Inc.Provo, UT, US
serp_jobs.job_card.full_time
Action Target has the creativity and drive to develop innovative new firearms training technology, the experience to properly apply that technology to solve today’s training problems, and the dedic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Member Experience Manager

Member Experience Manager

EōS FitnessSpringville, UT, US
serp_jobs.job_card.full_time
EōS Fitness is bold, upbeat, and motivating.Not only in our fitness routines, but in our work environment as well.Like our members, our employees know how to rise to a challenge and handle it...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Postal Clerk - No Experience Required

Postal Clerk - No Experience Required

The Postal ServiceProvo, UT, US
serp_jobs.job_card.full_time +1
NO EXPERIENCE REQUIRED – PAID TRAINING PROVIDED – JOB SECURITY.The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Client Experience Support Specialist

Client Experience Support Specialist

Guidant FinancialProvo, Utah, United States
serp_jobs.job_card.full_time
Join Our Team! This is a fully remote opportunity with Guidant Financial, available in select states across the US : AZ, FL, GA, ID, KS, LA, MI, MN, NC, NE, TX, UT, VA, MO. Compensation : $20 per hour...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Workplace Experience Manager

Workplace Experience Manager

QualtricsProvo, UT, US
job_description.job_card.30_days_ago
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job_description.job_card.job_description

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 22K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities—ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.

Workplace Experience Manager

Why We Have This Role

The Global Real Estate Team serves as a centralized support function responsible for managing Qualtrics' global sites. We design and maintain innovative environments that enable Qualtrics to operate efficiently and effectively. Our mission is to enhance employee productivity and well-being by fostering a safe, compliant, and collaborative workplace culture where individuals can thrive. We manage the company's real estate assets and strategies on a global scale, encompassing real estate strategy, transactions and optimization, facility management, workplace experience, and health and safety. The Workplace Experience Team ensures a best-in class end-to-end workplace experience for all employees, customers and visitors across managed sites, creating a positive atmosphere and driving engagement for our employees. This role is responsible for supporting the day-to-day operations of the workplace environment at our Provo office and may manage remote sites.

How You'll Find Success

  • Excellent communication and interpersonal skills; ability to effectively manage feedback.
  • Develop strong and respectful working relationships with teammates, peers, and stakeholders.
  • Take ownership and work independently on tasks and projects with little instruction.
  • Effectively convey ideas, solutions, and problems with manager, peers, and customers.
  • Embody a One Team mentality; enthusiastic to work with and learn from others.

How You'll Grow

Being part of a Global organization and team will allow the opportunity to work with and learn from cross functional colleagues around the world. Qualtrics' commitment to professional growth and development for their employees can be found through a range of continuing education programs including online platforms, virtual and in-person workshops.

Things You'll Do

  • Ensure a best in class end-to-end workplace experience for all employees and external guests across managed sites; driving a sense of experience for each employee and visitor to Qualtrics offices.
  • Oversee Workplace Service operations including; mailroom, janitorial, food & beverage, copy / print business supply hub, fitness centers, storage, and other amenities.
  • Manage in-office food services program; ensuring healthy variety in a cost effective way.
  • Manage the activities of the on-site contractors, providing guidance and support, and ensuring all contracted services are being provided.
  • Develop, plan, and execute employee events in the office based on employee feedback and interests, an average of 20-30 events per calendar year.
  • Coordinate logistics for internal events, including catering, setups, and communications.
  • Monitor and evaluate the success of workplace events, making recommendations for future improvements.
  • Manage Operational Expenses for assigned cost centers; efficient use of budget, tracking and reporting expenses, and vendor accountability. Reporting out on a monthly and quarterly basis.
  • Partner with Real Estate, Facilities, Security, and Health and Safety to ensure compliance and best practices within the workplace.
  • Deploy Space Management principles by monitoring, tracking, and managing the physical workplace. Ensuring layout, workflow, storage, and aesthetics of spaces align with intended purpose, promoting efficiency and productivity.
  • Support the development of Workplace Services programs, projects and initiatives to align on services globally.
  • Manage ad hoc projects related to Workplace Services, operations and development.
  • Partner with People Team, Brand & Belonging, and other cross functional teams to develop local / regional / global programs, initiatives, activities, and events to promote company objectives and create employee engagement.
  • Process and procedure development; Incorporate Change Management principles for successful implementation.
  • Build systems that ensure seamless and “effortless” operational excellence by developing scalable work process efficiencies through technology platforms.
  • Stakeholder management through strong working relationships, partnership, and effective communication.
  • Lead team members and cross-functional partners to create an inclusive and collaborative work environment.
  • Culture Champion through leading by example; following company policies, embracing diversity, and creating an environment of inclusion.
  • Ensure safety standards are being met at managed sites by holding a leadership role on Safety Committee in partnership with the Global Environmental Health & Safety Program Manager.
  • This role requires 5 days in-office out of our Provo, UT location.
  • What We're Looking For on Your Resume

  • 6+ years of workplace programs, facilities, employee experience, events, and / or site management experience.
  • Familiarity with facility management principles and operations is a plus.
  • Experience in design and planning large scale events.
  • Requirement to be on-site during normal business hours, Monday-Friday, and an understanding that the nature of this work might necessitate some after-hours engagement or emergency response.
  • Strong customer service skills that involve solving more complex issues, actively listening to employee feedback and implementing suggestions for improvement.
  • Experience in organizing events and managing small projects efficiently.
  • Experience working with cross-functional teams.
  • Ability to collect and analyze feedback to improve workplace services.
  • A proven ability to be a self-starter capable of driving results without significant supervision.
  • Exceptional organizational skills, ability to multi-task and successfully coordinate multiple projects simultaneously; ability to prioritize activities effectively, while ensuring a high level of accuracy and attention to detail.
  • Ability to manage a workplace experience budget; analytical skills, financial management and reporting.
  • Creative program development, utilizing feedback to drive improvements.
  • Proficient with Google and Microsoft product suites, and other productivity software tools.
  • What You Should Know About This Team

  • Passionate : We're obsessed with creating amazing workplaces and believe they have a profound impact on employee experience and success.
  • Collaborative : We work cross-functionally, breaking down silos and building solutions together.
  • Innovative : We're always looking for new ways to improve the workplace, embracing technology and data-driven decision-making.
  • Global : We're a diverse team with offices around the world, offering you exposure to different cultures and perspectives.
  • Our Team's Favorite Perks and Benefits

  • Qualtrics Experience Program - $1800 annually for an experience of your choosing (eligible after one year)
  • Wellness Reimbursement Program - $1200 annually ($300 / quarter) for wellness related activities
  • We take pride in our office design aiming at fostering creativity from our city views to an open and collaborative workspace.
  • Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

    Applicants in the United States of America have rights under Federal Employment Laws : Family & Medical Leave Act , Equal Opportunity Employment , Employee Polygraph Protection Act

    Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please let your Qualtrics contact / recruiter know.

    Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.