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Job Description

Job Description

Salary :

Under the direction of the Program Supervisor, the Community Health Worker will perform the following duties :

Assess member needs in the areas of physical & mental health; SUD; oral health; palliative care; memory care; trauma- informed care; social supports; housing; vocational / employment ; wellness; and referral and linkage to community-based services and supports.

Utilize evidence-based practices, such as Motivational Interviewing, Stages of Change, Harm Reduction Techniques, and Trauma- Informed Care principles.

Under the direction of the Program Supervisor and / or Clinical Consultant, the Community Health Worker (CHW) provides direct service, such as building care plans, completing assessments, as well as coordinates care management and functions as a part of a Care Team for the Enhanced Care Management (ECM), Community Supports (CS) or the Community Health Worker (CHW) services Programs.

The CHW collaborates and communicates with members, works with caregivers / family support persons, other providers, and Community Support Teams in order to promote wellness, recovery, independence, resilience, and member empowerment, while ensuring access to appropriate services and maximizing member benefit.

Conduct outreach and engagement activities to facilitate linkage to the ECM or CS program.

Valid CA Class C Driver License in good standing and have personal, valid insurance and be able to be insured by the Centers insurance Carrier.

Attend training as assigned (e.g., ACEs, MHC and CHW Certification).

Given consent from the member advocate on behalf of members with health care professionals (e.g., PCP, etc.)

Qualifications

Any Combination of the following :

1. Possession of an associate degree from an accredited college or university, with major college coursework in Public Administration, Business, Social Work, Psychology, Marriage and Family Therapy, Emergency Management or a closely related field; OR

2. Experience : Two (2) years of professional experience providing home health and / or social services management services to low-income populations

DESIRED QUALIFICATIONS :

Skilled at administering programs that include formulating strategies, creating cross-departmental collaboration; building teams; and creating strong supervisory frameworks.

Excellent interpersonal and communication (verbal and written) skills.

Experience in health systems quality improvement program implementation and using quantitative data to drive change.

Basic knowledge of Medi-Cal programs and other public agency services administered through eligibility determination.

Interest in working with underserved populations.

Additional Information

Confidentiality : All personal information will be kept confidential according to internal guidelines.

Note on Electronic Health Record (EHR) : Our organization is implementing a unified Electronic Health Record (EHR) system and employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.

Medical Examination / Drug Testing : Prior to appointment, at the Department's expense, applicants may be required to take a tuberculosis (TB) screening test, a medical examination and / or drug test.