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IT Help Desk Analyst

IT Help Desk Analyst

Revel StaffingPhiladelphia, PA, United States
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A respected defense industry organization is conducting a.This role offers hybrid flexibility and the opportunity to work with enterprise-level systems supporting defense-related clients.Serve as t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Seasonal Part Time Sales Help

Seasonal Part Time Sales Help

LidsPhiladelphia, Pennsylvania, USA
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Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal state and local EEO laws. In connection with your application we collect information that identi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Entry Level IT Help Desk Technician

Entry Level IT Help Desk Technician

Intern UBryn Mawr, PA, United States
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MAJOR RESPONSIBILITIES AND DUTIES.Answer inbound telephone and email desktop and systems support requests.Responsible for all end user software support, including : Windows based operating systems, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Help Desk Specialist

Help Desk Specialist

Drum AssociatesPhiladelphia, PA, United States
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As a Help Desk Specialist for a financial institution in Philadelphia, you will be responsible for resolving corporate employees' and clients technological issues in a timely manner.This team suppo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Fuel Farm Operator

Fuel Farm Operator

Menzies AviationPhiladelphia, PA, US
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As a member of the Menzies Aviation Fuel Farm Operating Team, you will be responsible for sampling and testing products for quality control, and perform inspections and basic maintenance on facilit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Help Desk Level 1

Help Desk Level 1

TWO95 InternationalCherry Hill, NJ, United States
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Participate in project planning and scheduling.Ensure assigned project tasks are completed completely and on time.Ensure proper documentation, notification, and escalation of all incidents.Communic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Help Desk Engineer - Level I

Help Desk Engineer - Level I

Prestige Staffing Information Technology JobMerchantville, NJ, United States
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Overview : Prestige Staffing's client is a Managed Service Provider, providing a wide range of IT support and services to small to mid-size businesses. They are looking for a Help Desk Engineer with ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Help Desk Coordinator

Help Desk Coordinator

PMA CompaniesBala Cynwyd, PA, United States
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Provide enterprise wide technical support to users needing first level support in the following areas : password resets / account unlocks, troubleshooting of Microsoft Office 2010, hardware and softwa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Fuel Farm Operator

Fuel Farm Operator

Philadelphia StaffingPhiladelphia, PA, US
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Menzies Aviation Fuel Farm Operating Team Member.As a member of the Menzies Aviation Fuel Farm Operating Team, you will be responsible for sampling and testing products for quality control, and per...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Seasonal Part Time Sales Help

Seasonal Part Time Sales Help

LIDS CorporationWoodbury, NJ, US
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Location : Deptford, NJ, US, 8096.Store # - Mall Name : 5388 - Deptford Mall.Provide excellent customer service by following LIDS Sports Group customer service programs. Meet or exceed Company Objecti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Purchasing Manager- Local Farm Food

Purchasing Manager- Local Farm Food

The Common MarketPhiladelphia, PA, US
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We are a nonprofit local food distributor committed to connecting communities with fresh, healthy food from regional farms. Our work strengthens small- and mid-scale farms, promotes environmental su...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Help Desk Analyst (Contract)

Help Desk Analyst (Contract)

DBI StaffingPhiladelphia, PA
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Responding to and resolving help desk tickets.Maintaining and troubleshooting issues with conference room equipment.Provisioning and deploying laptops and peripherals for new employees.Troubleshoot...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Help Desk Support

Help Desk Support

AlmoPhiladelphia, PA, United States
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Serve as first line helpdesk and network support on computer software applications and platforms and computer / phone hardware. Perform service restoration, troubleshoot problems and work to resolve d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Ahida Garcia State Farm

Ahida Garcia State Farm

P&CPPhiladelphia, Pennsylvania, USA
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We are seeking highly motivated driven individuals with a passion to help others.If you are looking for a challenging yet rewarding career in the Insurance Industry. we have an excellent position a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Senior Help Desk Technician

Senior Help Desk Technician

CGSPhiladelphia, Pennsylvania, United States, 19102
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CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, con...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Help Desk Support Engineer

Help Desk Support Engineer

Liberty JobsPhiladelphia, PA
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Our client has an opening for a Help Desk Support Engineer.This is a full time direct hire role with a stable company.The position is hybrid with 2-3 days a week onsite in Philadelphia.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
IT Help Desk Analyst

IT Help Desk Analyst

Beacon HillPhiladelphia, Pennsylvania
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Location : Philadelphia - 2 days / week on site, 3 days WFH.Duration : Ongoing contract with potential to convert permanent. As a Level 1 IT Help Desk Analyst, you will be responsible for providing tech...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Help Desk Analyst

Help Desk Analyst

HonorVet TechnologiesPhiladelphia, PA, United States
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Minimum skills and experience : .Minimum 2 years of experience working in single point of contact help desk.Experience using GroupLink's Everything Helpdesk application. Strong customer service skills...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Help Desk Analyst

Help Desk Analyst

Robert HalfPhiladelphia, US
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We are looking for a dedicated Help Desk Analyst to join our team on a contract basis in Philadelphia, Pennsylvania.This role involves providing technical support and resolving IT-related issues to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
IT Help Desk Analyst

IT Help Desk Analyst

Revel StaffingPhiladelphia, PA, United States
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Job Description

A respected defense industry organization is conducting a confidential search for a IT Help Desk Analyst to provide first-line technical support in a fast-paced, high-volume environment. This role offers hybrid flexibility and the opportunity to work with enterprise-level systems supporting defense-related clients.

Key Responsibilities

  • Serve as the first point of contact for users via phone, handling a high volume of inbound support calls.
  • Provide initial troubleshooting for hardware, software, network, and account-related issues.
  • Log, track, and update tickets in the IT service management (ITSM) system with accurate documentation.
  • Escalate complex or unresolved issues to Level 2 / 3 support teams following established procedures.
  • Assist users with password resets, account access, and basic application support.
  • Deliver exceptional customer service by explaining technical information clearly and professionally.
  • Follow standard operating procedures and contribute to internal knowledge base updates.

Required Qualifications

  • Previous IT support experience (internship, help desk, or technical support role).
  • VantageClear Certification (or equivalent U.S. defense-industry compliance credential) required.
  • Strong verbal communication skills with the ability to manage a fast-paced call queue.
  • Basic knowledge of Windows operating systems, Microsoft Office applications, and common enterprise software.
  • Familiarity with ticketing systems and remote support tools.
  • Ability to prioritize tasks, remain composed under pressure, and deliver excellent customer service.