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Stylist - Sales Associate - FASHION ISLAND

This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Good American in the daily business operations of the store, and support all store initiatives including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals. The Sales Associate / Stylist reports to the Store Manager / Store Director.

Responsibilities :

• Be an ambassador to the brand and promote the culture of Good American internally and externally
• Drive for financial results by achieving individual sales targets as well as support team members in order to drive total store and brand performance
• Ensure individual KPI goals are attained and support the achievement of KPI goals of team members and store
• Follow through on customer journey as required to ensure a content client
• Support the needs of the client through styling advice and suggestion with every engagement
• Deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
• Solution oriented approach to finding resolutions to customer service issues with brand and client top of mind
• Create and develop a robust client book based on strong engagement, ensuring that client acquisition and retention are key focuses for store and brand overall
• Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house
• Support all visual merchandising initiatives including adhering to visual directives, meticulous upkeep of visual standards that align with brand guidelines
• Support inventory initiatives including regular Cycle Counts, inventory reconciliation, and processing are completed in accordance to company guidelines as required
• In partnership with Store Manager / Director, create and bring to life activations / events in the store that seek client acquisition and focus on client retention / development
• Attend all meetings as required by the business
• Contribute towards creating and maintaining a positive team culture within the store
• Be a strong partner to corporate team and deliver feedback and insights
• Additional projects / responsibilities may arise in accordance with the needs of the business

Requirements :

Please note that this role requires to be onsite four days a week. At Good American, we believe that a diverse and inclusive workplace drives innovation and success. We are committed to creating an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives. We welcome applicants from all backgrounds and encourage individuals of all races, gender identities, ages, religions, sexual orientations, abilities, and veteran statuses to apply. WE ARE B CORP CERTIFIED! As our business has grown, so has our responsibility to our community, our planet, and our operations. Being B Corp certified means we will continue to prioritize people and the planet alongside profit.