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Foreclosure specialist • milwaukee wi
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Intake Specialist
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Rogers Behavioral HealthWest Allis, WI, United States- serp_jobs.job_card.full_time
Summary :
The Intake Specialist independently manages inquiries, performs admission assessments, registers patients, and provides information to individuals seeking services offered at Rogers Behavioral Health (Rogers).
Job Duties and Responsibilities :
Accomplish the following pre-admission steps :
- Evaluate incoming inquiries to determine and explain the next step to accessing care at Rogers.
- Complete Admission assessments with potential patients and / or their representatives.
- Demonstrate understanding and explanation of admitting processes.
- Understand clinical criteria necessary for admission to Rogers' programs.
- Demonstrate understanding and explanation of all required admitting forms.
- Demonstrate understanding and explanation of policies and procedures related to bed assignment and capacity limitations.
- Describe levels of care within Rogers to potential patients and / or their representatives.
- Gather demographic and insurance information of potential patients and / or responsible representatives.
- Understand how to utilize and explain Rogers' contracted payor listing.
Complete all documentation steps for each inquiry and assessment.
Adhere to department standards as it relates to performance measures.
Connect potential patients and / or their representative with outside resources when indicated.
Collaborate with internal departments and external facilities / referents as it relates access to care.
Participate in the On-Call, weekend, and holiday schedule rotation. Is willing to cover at other Rogers locations occasionally if staffing need arises.
Will be trained and willing to cover the receptionist position as needed.
Complete other duties as assigned by Admissions leadership.
Understand and apply policies and procedures in accordance with external regulatory agencies :
Promote department goals and Mission of Rogers Behavioral Health : A. Comply with Rogers culture agreements and all Hospital's policies and procedures.
Education / Training Requirements :
20 hours per week - Every other weekend : 3pm-11 : 30pm
Friday & Monday's also on PM Shift but shortened hours
The System also includes Rogers Behavioral Health Foundation, which supports patient care, programs, and research; and Rogers InHealth, an initiative that works to eliminate the stigma of mental health challenges.
https : / / rogersbhfoundation.org /
EOE / MFDV
Equal Employment Opportunity and Affirmative Action - Rogers Behavioral Health (rogersbh.org)
With a career at Rogers, you can look forward to a Total Rewards package of benefits, including :
Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)