Front desk assistant serp_jobs.h1.location_city

Representative Duties :

About the Position :

Job Description

San Bernardino Community College District accepts applications for part-time, hourly temporary positions for our two college campuses (San Bernardino Valley College and Crafton Hills College) on a continuous basis. However, this does not imply the department is actively recruiting for this position. If there is an interest and / or need within the specific department, applicants who meet the minimum requirements will be contacted by respective department managers. Applications submitted will remain active for up to one (1) year.

SUMMARY DESCRIPTION

The Program Assistant at the Mexican Consulate in San Bernardino represents the San Bernardino Community College District and supports the Educational Opportunities Help Desk (“Ventanilla de Orientacion Educativa”). The Program Assistant provides accurate information primarily in Spanish via phone, email, in-person and online presentations, and walk-ups to individuals seeking K-12, job training, and college resources in the Inland Empire and Mexico.

The role involves fostering partnerships with educational institutions, government agencies, and community organizations, and recruiting volunteers and student interns. While it is expected that the incumbent keeps active and open communication with members of the Consulate’s senior leadership team, this position reports to the San Bernardino Community College District Associate Vice Chancellor of Government Relations and Strategic Communications

REPRESENTATIVE DUTIES

• Assist constituents with information on the United States educational system, focusing on Riverside and San Bernardino counties, covering K-12, California Community Colleges, California State University, University of California, GED, adult education, English courses, job training, scholarships, and financial aid opportunities.
• Promote educational opportunities offered by the Mexican government for Mexican citizens living in the United States, such as the Institute for Mexicans Abroad scholarship fund ("IME Becas"), free academic textbooks, and long-distance learning.
• Educate students and families on Mexico-U.S. study abroad opportunities sponsored by the Mexican government and U.S. public institutions.
• Deliver culturally competent, Spanish-language workshops and audio-visual presentations to inspire individuals of all ages to pursue higher education and job training opportunities.
• Act as a liaison for the San Bernardino Community College District, promoting student enrollment, academic programs, and support services for Crafton Hills College, San Bernardino Valley College, Economic Development & Corporate Training, and KVCR public media.
• Provide information about the Mexican educational system to students and families relocating from the United States to Mexico, including the higher education admission process and academic transfer procedures.
• Offer guidance on obtaining academic diplomas, degrees, professional certificates, and revalidating studies in both the United States and Mexico, including duplicates of academic documents and transcripts.
• Cultivate and maintain communication with educational institutions, government agencies, and community organizations to advance the goals of the Educational Opportunities Help Desk.
• Support the development and implementation of an annual calendar of activities, workshops, and community events to promote the Educational Opportunities Help Desk.
• Establish a reporting mechanism to monitor and collect qualitative and quantitative records of constituent interactions, tracking the progress of the Educational Opportunities Help Desk on a daily, weekly, monthly, and year-round basis.
• Support the development of written progress reports in collaboration with the Mexican Consulate in San Bernardino and San Bernardino Community College District, to be completed periodically throughout the year.
• Create compelling and informative content in English and Spanish for the Educational Opportunities Help Desk's social media accounts, pamphlets like the "Educational Resources Guide," and press releases about available educational resources.
• Coordinate volunteers and student interns from local higher education institutions to assist during the Help Desk's hours of operation.
• Handle administrative tasks, including composing correspondence, ordering materials and supplies, responding to calls and emails, and running errands to support daily operations.
• Provide logistical support for event planning and communications for campus meetings and major community events.
• Stay updated on local, state, and federal news and public policies affecting undocumented students, including the California Dream Act, AB 540, California DREAM Loan Program, DACA, and SB 1159, allowing qualified individuals in California to obtain professional licenses, regardless of immigration status.
• Some travel may be required.
• Perform other duties as assigned.

Qualifications

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and / or learn within a short period of time in order to complete the tasks and duties successfully.

Knowledge of :

Ability to :

Experience :

Desired Qualifications :

Physical Demands and Working Environment

Physical Demands and Working Environment :

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment : Work is performed primarily in a standard office setting.

Physical : Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to occasionally lift, carry, push, and / or pull light to moderate amounts of weight up to 25 pounds; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

Vision : See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment.

Hearing : Hear in the normal audio range with or without correction.

Employment Requirements

The person selected for hire will be required to complete the following pre-employment requirements :

Submit to and successfully pass DOJ live scan / fingerprinting. Cost of live-scan services to be borne by candidate.Sealed official transcript(s) in envelope from institution or electronic copies emailed directly from institution (for positions with higher education requirement)Tuberculosis (TB) risk assessmentOther pre-employment requirements may be required depending on the position (i.e. certifications or licenses; see job posting qualifications section for details).

Successful completion of all pre-employment requirements is mandatory to be eligible for employment. These requirements are in accordance with the San Bernardino Community College District’s .