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Administrative Assistant

The Administrative Assistant plays a vital role in managing the daily operations of Voda Cleaning & Restoration of Southwest Florida. This entry-level office position offers an excellent opportunity to learn the business from the ground up, with a clear path for advancement into an Office Manager role as the company continues to grow. This individual ensures that administrative tasks, scheduling, and customer communications run smoothly and efficiently. The role requires exceptional organization, multitasking, and communication skills to support both the office and field teams while following established SOPs and the "Voda Way."

Administrative Assistant Responsibilities :

• Answer and direct incoming calls in a professional and friendly manner.
• Manage and respond promptly to new leads, customer calls, and online inquiries.
• Schedule jobs, balance technician calendars, and track progress in the CRM.
• Ensure company SOPs are followed across administrative and operational processes.
• Coordinate day-to-day office operations to support field staff and management.
• Maintain organization of records, customer files, and job documentation.
• Assist with job intake, project tracking, and closing documentation.
• Provide excellent customer service as the first point of contact for clients.
• Support billing, invoicing, and insurance documentation preparation.
• Communicate with vendors and assist with supply ordering as needed.
• Assist in maintaining compliance with certifications, safety, and company policies.

Administrative Assistant Qualifications :

Core Values Alignment (The Voda Way) :

Apply now and join a growing team that's restoring comfort, safety, and peace of mind across Southwest Florida one home at a time. Together, we make spaces shine and lives better with the power of Voda Cleaning & Restoration!