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Membership And Customer Service Representative

Communicates and explains Membership types, programs, and benefits to current and prospective Members to assist with account decisions, build Membership levels, encourage renewals, communicate credit card program types and application processes, and promote the value of Sam's Club products and services.

Provides Customer / Member service by acknowledging the Customer / Member, identifying Customer / Member needs, assisting with purchasing decisions, locating merchandise, resolving Customer / Member issues and concerns, and promoting products and services, while maintaining a safe shopping environment.

Maintains area of responsibility by cleaning and organizing the car wash / gas station area and ensuring accurate pricing signage.

Maintains the Gas Station / Car Wash area in accordance with Company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise / supplies, identifying shrink and damages, and ensuring a safe work environment.

Receives and stocks merchandise / supplies from distribution centers and suppliers throughout the facility and organizes and maintains facility by following company procedures, utilizing equipment appropriately, merchandising, and completing and retaining required paperwork, logs, and other documentation.

Operates equipment, such as cash registers and related tools, to process customer purchases using appropriate procedures for different payment types and items sold.

Operates and maintains Gas Station / Car Wash area equipment and provides product and services to Customers in accordance with Company policies and procedures.

At Sam's Club, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see One.Walmart.com.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.

The hourly wage range for this position is $17.00 to $24.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional Compensation Includes Annual Or Quarterly Performance Incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications : Must be 18 years of age or older.

Preferred Qualifications :

Primary Location : 6363 Valley Springs Pkwy, Riverside, CA 92507-0905, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.