Hadoop developer serp_jobs.h1.location_city
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Hadoop developer • chicago il
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Syntricate TechnologiesChicago, IL, United States- serp_jobs.job_card.full_time
Job Title : IVR Developer
Location : Chicago, IL
Duration : Contract
Skills Required :
- Minimum 6+ Years of experience as IVR developer and provide technical expertise in all aspects of IVR solution design and application development.
- Experience in Genesys composer and IVR call flow development is must.
- Experience with implementing complex solutions involving Web Services, SOA, VXML and Voice Object
- Knowledge of SIP infrastructure, Genesys framework, Genesys Voice Portal (GVP)
- Genesys, Cisco and Azure Certifications Preferred.
- Familiarity with Contact Center technologies, integration experience with Avaya Interaction Center and PBX like Avaya / Cisco
- Good troubleshooting skills (Log reading, tracing calls and analyzing issues)
- Proficient in Oracle
- Excellent analytical skills. Must have the ability to understand problems, identify root cause and derive potential solutions.
- Ability to apply technical / end-user knowledge to a range of situations.
Regards,
Ashutosh Pasbola
Assistant Manager | Syntricate Technologies Inc.
Direct : (781)-552-4332| Fax : 781-649-0786
Email : ashutosh@syntricatetechnologies.com | Web : www.syntricatetechnologies.com
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