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Partners Federal Credit Union — Where careers thrive, work-life balance matters, and our mission profoundly impacts our Members.

For 65 years, Partners Federal Credit Union has delivered The Partners Difference to more than 175,000 members, providing the highest levels of service, value, access, and convenience.

At Partners, our people are the heart of everything we do. We attract, develop, and empower exceptional talent—individuals who are inspired by our Members’ financial dreams and committed to meaningful work.

Whether you’re offering products that change lives, creating member experiences that bring joy, or driving innovation that pushes us forward, we want every individual at Partners to feel connected to their work in a meaningful way.

Here, you’ll find more than just a job. You’ll discover a culture where you can grow your career, find balance, and make a difference. And as the credit union for The Walt Disney Company, our exclusive connection ensures best-in-class benefits and perks—because we believe that when people feel supported, they thrive.

Join us—and experience what it means to truly love what you do.

The Head of Internal Audit leads the development of PFCU’s Internal Audit strategy and implements the approach.

Essential Responsibilities :

• Regular reporting to the Board / Supervisory Committee and ensuring recommendations are addressed.
• Prepare a periodic Internal Audit Risk assessment and develop an Internal Audit plan a minimum of once a year that also includes audits required by regulations and present to the Supervisory Committee for approval. Update plan as needed when considering changes in operations and fraud investigations that take priority etc.
• Collaborates with, integrates guidance from and ensures transparency with the BOD’s Supervisory Committee and Senior Management.
• Maintains and promotes the independence and objectivity of the internal audit function, free from undue influence.
• Ensures internal audit is leading implementation and / or conducting due diligence activities which are in compliance with all applicable regulations.
• Leveraging prioritized and continuous audits, the Head of Internal Audit determines and recommends internal controls provides adequate safeguards to ensure the Credit Union’s general operating efficiency and compliance with laws, regulations, managerial policies, and generally accepted accounting principles.
• Primary liaison for the reporting of identified areas of risk and audit findings, along with status of corrective action plans to the Supervisory Committee.
• Responsible for delivering consistent internal service to fellow staff members and maintaining open communication with key constituents.
• Prepares and oversees the annual, risk-based internal audit plan.
• Utilize technology or data analytics to enhance audit processes.
• Ensures that Credit Union Internal Audit team educates and orients clients with an understanding of the internal audit role, purpose and key metrics of the Divisions and its leaders.
• Identifies audit issues and perform root cause analysis with practical corrective solutions. Work cross-functionally with operational business units to complete findings, follow up and issue validation.
• As necessary, draft and oversee follow-up on assigned audit report action plans.
• Participate on special projects undertaken by the department and / or the credit union.
• Remain current and build knowledge of regulatory requirements that impact the credit union, as well as knowledge of internal control, accounting, business, and credit union products and information.
• Represents Credit Union consistently demonstrates strong leadership qualities, professionalism, and effective communication as a direct report to the Supervisory Committee and Senior Management.
• Oversees, mentors, and develops the internal audit staff.
• Partners with Risk Management to align audit activities with enterprise risks.
• Establish a quality assurance and improvement program for the Internal Audit function.
• Oversee and manage departments budget.

Additional Responsibilities :

• Plan audits e.g. documenting activity flows of the processes to be reviewed
• Execute audit fieldwork from initiation to completion, in line with the agreed audit approach e.g. documenting activity flows, identification of key risks, testing of key controls to determine whether they are properly designed and are operating effectively and documenting work in accordance with PFCU and TWDC standards
• Evaluate financial documents for accuracy and compliance with federal regulations
• Enhance, implement and streamline leading audit practices, processes and strategy
• Perform ongoing analysis of audit practices (methodology, annual planning, risk assessment, cycle, MIS reporting) continuing to improve the PFCU audit processes
• Draft high-quality audit reports, facilitate issue tracking, validate the closure of issues, and approve closure of Important issues
• Review and provide expert opinions on action plans provided by stakeholders, helping them develop robust remediation plans
• Complete all assigned audit work in line with agreed budgets, including ad hoc projects and special investigations
• Identify the financial risk of the organization and offer recommendations to reduce risk
• Identify accounting and financial record-keeping processes that can be improved
• Determine ways to cut costs and improve profitability
• Present findings to the Executives and Board of Directors in the form of reports and presentations

KNOWLEDGE & SKILLS

Minimum Education Required to Perform Job :

Bachelor’s Degree

Minimum Years of Relevant Work Experience Required to Perform Job Upon Hire :

5 to 7 years

Specific Experience Required :

• Perform internal audits in compliance with “The Institute of Internal Auditor’s Standards”

Other Training, Technical Skills, or Knowledge Required :

• Expert proficiency in Microsoft Office (Word, Excel, Outlook)
• Minimum five years of financial institution accounting, auditing, lending, and / or operation
• Minimum of five years of managing employees
• Knowledge of federal banking / credit union regulatory and internal control requirements,
• Demonstrated ability to perform Compliance analysis and adherence
• Minimum of three years Partner’s Federal Credit Union experience or a Credit Union of comparable size
• Internal Audit for Credit Union of financial institution experience
• Support Credit Union Operations experience
• Retail Credit Union Operations experience
• Loan operations and Under-writing experience
• Membership in industry organizations such as The Institute of Internal Auditors www.theiia.org or the Association of Credit Union Audit and Risk Professionals (formerly the Association of Credit Union Internal Auditors) www.acuarp.org

Other Measurable Abilities Required :

• Ability to travel to Partners facilities in Florida and California to conduct onsite reviews as needed
• Ability to obtain and manage contract Internal Audit work as needed within budget
• Ability to organize work, and solve problems quickly
• Ability to perform in a fast-paced environment with changing priorities
• Ability to perform independently and as a team member
• Must have excellent people skills and be highly motivated and well organized
• Must have excellent oral and written communication skills
• Detail-oriented
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Ability to define problems, collect data, establish facts and draw valid conclusions
• Ability to make decisions when necessary
• Demonstration of strong math and reasoning skills
• Clear and concise communication with Executives, the Board of Directors, External representatives (regulatory and federal)
• Demonstration of ability to formulate, create action plans and deliver recommendations to key constituents
• Authority to discuss with the regulators the internal audit area policies and procedures
• Consistently displays teamwork, reliability, adaptability, strong product knowledge, and good judgment

Shift Work :

Generally, Monday-Friday day shifts

SCOPE OF JOB

Discretion / Latitude :

• Follows written and verbal instructions
• Follows established guidelines
• Participates in the establishment of guidelines and procedures
• Some limited decision-making scope

Supervisory Scope :

• Broad supervisory scope of direct reports and regulatory oversite of other departments

Physical Demands & Environmental / Working Conditions :

This position requires the ability to :

• move self in different positions to accomplish tasks in various environments including tight and confined spaces
• remain in a stationary position, often standing or sitting for prolonged periods
• adjust or move objects up to 15 pounds in all directions
• perform repeat motions that may include the wrists, hands, and / or fingers
• use primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together
• verbally communicate to convey detailed or important instructions or ideas accurately, loudly, or quickly
• hear average or normal conversations and receive ordinary information
• prepare or inspect documents or products, assess the accuracy, neatness, and thoroughness of assigned work, or operate office machinery through average, ordinary, visual acuity.

Disclaimer

The information contained in this job description has been designed to indicate the general nature and level of work performed by cast members within this role. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of cast members assigned to this job.

The hiring range for this position in Florida is $131,360 to $197,040 per year and in California is $148,400 to $222,600. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and / or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and / or other benefits, dependent on the level and position offered.

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