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About Us

Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at www.pinnaclefertility.com.

About the Role

The Fertility Care Medical Assistant is a vital role in supporting patients throughout their fertility journey. We are seeking compassionate, detail-oriented individuals who thrive in a dynamic, fast-paced environment. As a Fertility Care Medical Assistant , you will assist with procedures, provide education, and support the multidisciplinary team, ensuring every patient receives exceptional care at every step of their path to parenthood.

We are seeking a Fertility Care Medical Assistant to join our dedicated team at Seattle Reproductive Medicine , located in Spokane, Washington . This is a full-time, onsite position , working Monday-Friday, from 7 : 30 AM - 4 : 00 PM , with up to 2 holidays per year and 1-2 weekend shifts per month.

Key Responsibilities

• Greet and check in patients, verify medical history, and ensure all patient information is accurately updated in the EMR.
• Support healthcare providers during exams, procedures, and treatments to ensure high-quality patient care.
• Prepare and room patients for ultrasounds and procedures, assisting physicians or ultrasound technicians as needed. Procedures may include : IUIs, endometrial biopsies, HSGs, OHs, PAP smears, ultrasounds, uterine soundings, and physical exams.
• Assist in surgical procedures such as Egg Retrievals, Dilation & Curettage, and Embryo Transfers.
• Receive and document lab and ultrasound results; ensure accurate and timely EMR entry.
• Assist with medication authorizations and coordinate prescription refills in partnership with the Navigator team.
• Manage medication samples and consignment inventory, including stock reconciliation and documentation.
• Perform basic clinical tasks including taking vital signs, drawing blood, and administering injections.
• Maintain clean, well-stocked exam rooms and ensure medical equipment is prepared and functioning.
• Educate patients on treatment plans, medication instructions, and preventive care as directed.
• Schedule patient appointments, follow-ups, and referrals with accuracy and efficiency.
• Ensure adherence to infection control and safety protocols to maintain a safe clinical environment.
• Support inventory control and assist with ordering clinical supplies.
• Provide compassionate, timely responses to patient questions and deliver exceptional customer service.
• Perform other duties and special projects as assigned.

Position Requirements

High school diploma or equivalent required.

Strong phlebotomy skills preferred.

Willingness to cover weekends and holidays as needed.

Compensation & Benefits

Diversity & Inclusivity at Pinnacle Fertility

At Pinnacle Fertility, we celebrate diversity and are committed to creating an inclusive environment for all team members. We are proud to be an equal-opportunity employer and encourage applicants from all backgrounds, abilities, and life experiences to apply.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.