Health educator serp_jobs.h1.location_city

Inizio Engage has partnered with an innovative biotech company to build a nationwide team of Clinical Educators (CE) whose mission is to provide supplemental device training for NTM (Nontuberculous Mycobacteria) or Mycobacterium avium complex (MAC) lung disease patients and their caregiver(s) throughout their early treatment experience.

The Clinical Educator (CE) will have an in-depth understanding of the disease state and treatment options, the process of medication delivery via specialty pharmacy, and if applicable, individual patient situations including insurance and reimbursement challenges, patient support offerings through the client’s patient services, and potential community resources.

The program is designed with the needs of patients diagnosed with NTM MAC lung disease and is an effective and comprehensive program used to ensure that users of the product have ample access to robust clinical product education and device training.

This is your opportunity to join Inizio and support a top biotechnology company!

What’s in it for you?

Competitive compensation

Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts / promotions

Employee discounts & exclusive promotions

Recognition programs, contests, and company-wide awards

Exceptional, collaborative culture

Best Places to Work in BioPharma (2022, 2023, & 2024)

Certified Great Place to Work (2022, 2023, 2025)

What will you be doing?

Understand a patient’s support needs, and interaction preferences, to deliver upon a seamless, tailored patient experience that helps each patient initiate his or her treatment as prescribed by the HCP (Healthcare Professional)

Establish a supplemental support relationship with each assigned patient, starting with disease state education, treatment initiation and follow up if needed

Communicate timely and effectively with each assigned patient regarding program support and treatment expectations

Collaborate with Case Manager to monitor each patient through their initial treatment experience, and proactively resolve any emerging treatment continuation barriers and follow up as needed

Provide supplemental education to patient and caregiver on proper technique to self-administer product

Maintain communication and integrate activities, when appropriate , with key stakeholders to support the patient experience

Increase awareness of disease state through education to healthcare professionals

Train and educate office staff on the product and device including adverse events and safety information per label

Responsible for documenting all activity related to office calls and patient interaction timely and accurately.

Adheres to internal and external compliance and codes of conduct.

Provide a responsive, patient focused service in order to satisfy customer needs

Report to the Inizio Regional Manager or Client Account Manager

Capture time and expenses while working on the program through the Inizio dedicated time capture and expense system

What do you need for this position?

Qualified HCP (Registered Respiratory Therapist or Registered Nurse) with current state license.

Associates Degree / Bachelors / BSN preferred

Minimum of 3 years’ experience working in respiratory disease state or related field and home healthcare experience preferred

Demonstrate effective and professional communication

Excellent interpersonal skills and computer literacy

Demonstrable organizational skills

Experience presenting to various customer groups is preferred

Availability during nights and / or weekends to meet program needs

Availability for up to 50 to 75% overnight travel

Ability to travel on a regular basis via car and / or airplane as needed

Valid US Driver’s License

Ability to lift, carry and otherwise move up to 25 pounds

Ability to sit, stand or walk for various lengths of time throughout the day

Ability to operate fax / copy machines, telephone, calculator, computer and systems on a daily basis

Experience Preferred :

Pulmonary / Respiratory experience highly preferred

Clinical Educator and / or pharmaceutical industry experience