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Health insurance • san jose ca
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A company is looking for a Health Insurance Program Supervisor to lead and support the operations of the HIPP / Premium Assistance program.
Key Responsibilities
Provide enrollment assistance and program information to Medicaid-eligible recipients and their families
Supervise and support team members responsible for processing applications and program-related tasks
Verify, document, and investigate healthcare coverage for Medicaid recipients and their dependents
Required Qualifications
Minimum 3-5 years of experience in the insurance industry, healthcare, or government-sponsored programs
Experience with eligibility, enrollment, or premium assistance programs preferred
3-5 years of customer service or call center experience (inbound and outbound)
Knowledge of HIPAA privacy and security regulations
Previous supervisory or team lead experience preferred