Health physicist serp_jobs.h1.location_city
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Health physicist • grand rapids mi
Health Navigator
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Psychiatric - Mental Health Physician
LifeStance HealthGrand Rapids, MI, USHealth Navigator
VirtualVocationsGrand Rapids, Michigan, United States- serp_jobs.job_card.full_time
A company is looking for a Health Navigator to guide members through their healthcare journey.
Key Responsibilities
Conduct educational calls to inform members about benefits and services, and refer them to appropriate programs
Reach out to members with care gaps, encouraging compliance and assisting with provider location and appointment scheduling
Manage system work queues and facilitate research on inquiries and complaints related to member services
Required Qualifications
Associates Degree in education, communication, or health-related field, or equivalent work experience
2 years of experience in a customer service support role is required
Ability to work independently and collaboratively in a team environment
Proficient in medical terminology
Experience managing multiple tasks and setting priorities effectively