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Healthcare administration • college station tx

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Product Support Representative - Tier 1 (RCM / Billing / Healthcare)

Raintree Systems, IncTX, US

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Associate Product Support Representative (RCM / Billing) Location : .Austin, Dallas, Houston TX / Hybrid Department : Customer Support At Raintree, we’re not just shaping the future of therapy tec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

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Travel Nuclear Medicine Technologist - $2,416 per week

TRS HealthcareBryan, TX, United States

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TRS Healthcare is seeking a travel Nuclear Medicine Technologist for a travel job in Bryan, Texas.Job Description & Requirements. TRS Healthcare Job ID #1408332.Pay package is based on 8 hour shifts...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

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Travel Nurse RN - Med Surg - $1,723 per week

PRN HealthcareBryan, TX, USA

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Travel Nurse RN - Med Surg - $1,723 per week at PRN Healthcare summary : .PRN Healthcare is offering a travel nursing position for an RN specializing in Med Surg in Bryan, Texas, with an attractive p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

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Travel Acute Dialysis RN - $1,996 per week

IDR HealthcareBryan, TX, United States

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IDR Healthcare is seeking a travel nurse RN Dialysis for a travel nursing job in Bryan, Texas.Job Description & Requirements. IDR Healthcare is an awarding winning staffing firm that believes it is ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours

Aveanna Healthcare PDN, LVN : Night Shifts

Aveanna HealthcareCollege Station, TX

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Join a Company That Puts People First!.Licensed Practical / Vocational Nurse – LPN / LVN.We are one of the largest private duty nursing companies in the nation and growing! At Aveanna, we’re proud to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

Tenured : Professor and Department Head of Public Service and Administration

Texas A&M UniversityCollege Station, TX, United States

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The Department of Public Service and Administration, Bush School of Government and Public Service at Texas A&M University, invites applications for a Department Head and full-time, 11-month academi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days

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Travel Nurse RN - Med Surg - $1,848 per week

Go HealthcareBryan, TX, USA

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Travel Nurse RN - Med Surg - $1,848 per week at Go Healthcare summary : .Go Healthcare is seeking a Med Surg Travel Nurse RN for a 12-week assignment in Bryan, Texas, offering $1,848 per week.This po...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

Interventional Cardiologist Opportunity in College Town, Texas

CHG HealthcareCollege Station, TX, US

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College Station, TX offers physicians the chance to practice in a vibrant university town that blends youthful energy with a strong sense of community. As home to Texas A&M University, the area prov...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

Control Booth Operator - Juvenile Administration - 2

BRAZOS COUNTYBryan, TX, United States

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To maintain a secure detention center environment by maintaining appropriate electronic access for staff and juveniles.Work a flexible schedule based on the needs of the institution.Maintains care,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day

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Aveanna Healthcare Private Duty Nurse LVN - Days (Full Time)

Aveanna Healthcare LLCCollege Station, TX, United States

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Aveanna Healthcare Private Duty Nurse LVN - Days (Full Time).Join a Company That Puts People First!.Licensed Practical / Vocational Nurse – LPN / LVN. We are one of the largest private duty nursing co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

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Travel Acute Dialysis RN

Genie HealthcareBryan, TX, US

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Genie Healthcare is seeking a travel nurse RN Dialysis for a travel nursing job in Bryan, Texas.Job Description & Requirements. Genie Healthcare is looking for a RN to work in Dialysis for a 12 ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours

Utilities Administration Manager

City of College StationCollege Station, Texas, USA

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Under general direction of the Director of Electric the Utilities Administration Manager is responsible for assisting in the development of the capital and O&M budgets; coordination of contract...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days

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Family Medicine – Obstetrics Residency Physician

AMN HealthcareBryan, US

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Job Description & Requirements.Family Medicine – Obstetrics Residency Physician.StartDate : ASAP Pay Rate : $260000.Elevate your career in Family Medicine Obstetrics at a top-ranked institution.The T...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

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Travel Nurse RN - Med Surg - $1,638 per week

GQR HealthcareBryan, TX, USA

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Travel Nurse RN - Med Surg - $1,638 per week at GQR Healthcare summary : .We are seeking a passionate Travel Nurse RN specializing in Medical-Surgical care for a rewarding opportunity in Bryan, Texas...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

Healthcare Programs Offered - Entry Level Training Programs

Dreambound Inc.College Station, Texas

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This is an educational program, not a job offer.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market.Are you pass...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

Tenured : Professor and Department Head of Public Service and Administration

Texas A&M HealthCollege Station

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Local Contract Nuclear Medicine Technologist

Stability HealthcareBryan, TX, US

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Stability Healthcare is seeking a local contract Nuclear Medicine Technologist for a local contract job in Bryan, Texas.Job Description & Requirements. Stability Healthcare is looking for a Nucl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

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Travel Nuclear Medicine Technologist

Host HealthcareBryan, TX, US

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Host Healthcare is seeking a travel Nuclear Medicine Technologist for a travel job in Bryan, Texas.Job Description & Requirements. Pay package is based on 10 hour shifts and 40 hours per week (s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

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Travel Nuclear Medicine Technologist - $2,453 per week

LRS HealthcareBryan, TX, United States

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LRS Healthcare - Allied is seeking a travel Nuclear Medicine Technologist for a travel job in Bryan, Texas.Job Description & Requirements. Travel Nuclear Medicine Technologist Job.Bryan, Texas? LRS ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days

Product Support Representative - Tier 1 (RCM / Billing / Healthcare)

Raintree Systems, IncTX, US

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Associate Product Support Representative (RCM / Billing) Location :

Austin, Dallas, Houston TX / Hybrid Department : Customer Support At Raintree, we’re not just shaping the future of therapy technology – we’re creating it.
This is your chance to be part of something bigger, where your career will have game-changing, career-defining moments that propel you to new heights.
We aim to be the best place for the best people , and we’re looking for ambitious, creative thinkers ready to make an impact.
Whether you’re advancing AI solutions or enhancing user experiences, your work here will shape the future of therapy technology while advancing your career alongside dedicated professionals who are as committed to your success as you are.
At Raintree, your ideas drive real change, your growth is limitless, and the work you do will touch millions of lives.
Ready to ignite your career and leave a lasting legacy?
Join us and be part of something extraordinary.
An Associate Product Support Representative plays a critical role in the overall client experience. This person is often the face of the company for users experiencing issues or questions with Raintree software. Great support is about earning trust through urgency, consistency, follow-through, and the delivery of high-quality answers. Responsibilities of the role focus on responsiveness, troubleshooting, problem-solving, case management, and client service / communication. They will work closely with clients and other support team members to efficiently identify and solve basic issues. The ideal candidate is skilled at troubleshooting / problem-solving, has a curiosity to learn, and can juggle multiple priorities while putting the client’s needs first.

Role responsibilities include but are not limited to the following :

Duties and Responsibilities Provide support, technical solutions, and basic how-to guidance to clients on Raintree’s EMR platforms Focus your efforts on quickly developing your knowledge and skills in 1 of 3 core domains (Practice Management, Clinical or Billing / Financial) Provide exceptional customer service – always remain positive and respectful, taking a phone-first approach.

Demonstrate top-notch communication skills through empathy and active listening. Use these skills to help gather relevant information and validate to remove ambiguity.

Demonstrate exceptional troubleshooting skills to isolate the cause of basic issues and steps to recreate the problem. Expedite Problem-solving by leveraging all tools at your disposal (KB, documentation, screen sharing, test systems, etc.) Leverage critical thinking skills to aid with prioritization, independent decision making, and problem deconstruction abilities. Effectively Manage your cases - Document, Document, Document. Set specific follow-up dates / times w / the client and meet those commitments. Do what is right, and don’t let your cases get stale. Leverage priority and aging to guide follow-ups and when issues should be escalated.

Identify client needs quickly and successfully implement solutions Close the required minimum number of client cases and follow-up on escalated issues Perform new Raintree software upgrades and related tasks as needed Provide timely updates to management on all high priority, high impact issues Identify common challenges and proactively inform ways to improve our product / processes Contribute to Raintree’s knowledge base content, documentation, and training materials Link knowledge articles used to resolve issues to all relevant cases Ensure compliance with company policies, maintaining data security and confidentiality.

Client first - own it and figure it out internally. Avoid transferring customers, calls or cases. Beyond great service, your job is to be a top notch Raintree troubleshooter / problem solver. Position Proficiencies and Requirements Bachelor’s degree or relevant experience At least 2 years of software application support experience in a SaaS environment High technical aptitude Proven track record of outstanding client support, troubleshooting and problems solving in a complex, technical environment Medical / Revenue Cycle Management experience preferred Previous SaaS or Healthcare IT company experience preferred Working knowledge of EMR / EHR medical software applications is a plus Must be able to work on a Pacific Time Zone schedule (8am-5pm PT preferred) This position will require a HIPAA compliant environment.

A controlled and dedicated workspace will be necessary to be successful. Our Perks Remote Work / Work From Home Paid Time Off / 11 Paid Holidays / Year-End Holiday Break Health, Dental, Vision, HSA / FSA 401K with Company Match Disability & Life Insurance Employee Assistance Program Paid Parental Leave About Raintree Systems Raintree is the preeminent platform for enterprise and mid-sized therapy provider organizations.

Our award-winning solutions in patient engagement and communications, clinical documentation, revenue cycle management (RCM), and business intelligence are tailored to the needs of physical therapy, occupational therapy, speech therapy, and ABA practices across all treatment settings.

Our Core Values We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.