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Healthcare business analyst • wichita falls tx

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Product Support Representative - Tier 1 (RCM / Billing / Healthcare)

Product Support Representative - Tier 1 (RCM / Billing / Healthcare)

Raintree Systems, IncTX, US
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Associate Product Support Representative (RCM / Billing) Location : .Austin, Dallas, Houston TX / Hybrid Department : Customer Support At Raintree, we’re not just shaping the future of therapy tec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Remote Board Certified Behavior Analyst (BCBA)

Remote Board Certified Behavior Analyst (BCBA)

Hidden Light ABALakeside City, TX, United States
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Hidden Light ABA, is a leading provider of ABA Services.We are looking for compassionate and experienced BCBA's.Join our already amazing team of BCBA's where our staff is valued and rewarded like o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Board Certified Behavior Analyst (BCBA)

Board Certified Behavior Analyst (BCBA)

K12 Autism - WestTX, US
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Make a Lasting Impact as a BCBA!.Empowering Students, Enriching Futures!.Are you a passionate Board-Certified Behavior Analyst (BCBA) looking to make a real difference? The Stepping Stones Group is...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
EDI Analyst

EDI Analyst

CGSTexas
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With end-to-end capabilities, CGS's BlueCherry software enables many of the world's most recognized fashion and apparel companies to manage critical business transactions and concept-to-consumer pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
SENIOR APPLICATION PROGRAMMER ANALYST (GIS)

SENIOR APPLICATION PROGRAMMER ANALYST (GIS)

Tarrant CountyTarrant County, TX
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The Senior Application Programmer Analyst is responsible for the planning, architecture, development, maintenance and support of complex applications for the enterprise delivered via the web, Inter...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Seasonal Healthcare Licensed Training Supervisor

Seasonal Healthcare Licensed Training Supervisor

TTECWichita Falls, Texas, United States
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Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience.Our purpose, team, and company culture are amazing and our Great Place to Work certification ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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BUDGET ANALYST

BUDGET ANALYST

US Government JobsSheppard Afb, TX, US
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The primary purpose of this position is : This is a formal Air Force intern position, established under the PALACE Acquire (PAQ) program. as such, it is centrally managed and funded by the Air Force...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Business Development Officer

Business Development Officer

Adams, Inc.TX, US
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Job Leads are potential openings we are willing to investigate for you.By completing this form, you are indicating to us that you are interested in exploring this opportunity in greater depth : Busi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Pharmaceutical Ecosystem Analyst

Pharmaceutical Ecosystem Analyst

Direct RecruitersTX, US
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Innovative SaaS solution focused on reducing drug spending.Physician-first, seamless EHR integration with no additional clicks or external programs / apps required. Simplified process within the norma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Human Resources Business Partner

Human Resources Business Partner

AcerTX, US
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The HR Business Partner (HRBP) position at Acer is responsible for aligning business objectives with employees and management. The position formulates partnerships across the HR function to deliver ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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HME Healthcare Partner (Sales Representative)

HME Healthcare Partner (Sales Representative)

AdaptHealthWichita Falls, TX, US
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The Healthcare Partner is responsible for building and managing strategic relationships with healthcare providers, distributors, and industry partners to drive revenue growth, enhance customer sati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Technical Support Analyst

Technical Support Analyst

Irium - MexicoWichita Falls, TX, US
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Compensation could be higher / lower based on experience, education and skill set).Bachelor’s degree in Computer Information Systems or related field. IT help desk, support, or customer service ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Deposit Operations Analyst

Deposit Operations Analyst

American National Bank & TrustWichita Falls, TX, US
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The Deposit Operation Analyst will be primarily responsible for ownership of card services as well as transactional fraud in all areas. The Deposit Operation Analyst will also serve as general backu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
SDG Implementation Analyst II

SDG Implementation Analyst II

Health Care Service CorporationTX, Wichita Falls
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At HCSC, our employees are the cornerstone of our business and the foundation to our success.We empower employees with curated development plans that foster growth and promote rewarding, fulfilling...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Financial Analyst - AI Trainer ($150 per hour)

Financial Analyst - AI Trainer ($150 per hour)

MercorWichita Falls, Texas, US
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UK / Canada / Europe / Singapore / Dubai / Australia-based • •Investment Banking or Private Equity Experts • • for a research project with a leading foundational model AI lab. You are a good fit if you : - Have •...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Laundry Worker - Advanced Rehab & Healthcare of Wichita Falls - EVS Labor

Laundry Worker - Advanced Rehab & Healthcare of Wichita Falls - EVS Labor

AramarkWichita Falls, TX, US
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The Laundry Worker is required to operate laundry equipment related to the finishing of flatwork, and tumble-dried goods. The Laundry Worker cleans and maintains assigned area(s) to meet customer an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Deposit Operations Analyst

Deposit Operations Analyst

American National BankWichita Falls, TX, United States
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The Deposit Operation Analyst will be primarily responsible for ownership of card services as well as transactional fraud in all areas. The Deposit Operation Analyst will also serve as general backu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Operational Controls Analyst

Operational Controls Analyst

TSRTexas, TX
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Perform ongoing monitoring controls.Execute MCA monthly, quarterly, annual testing.Support the Ethics Office Records Management program. Provide support related to Ethics Office operational activiti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Remote Product Quality Analyst - $45 per hour

Remote Product Quality Analyst - $45 per hour

Great LionWichita Falls, Texas
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Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Product Support Representative - Tier 1 (RCM / Billing / Healthcare)

Product Support Representative - Tier 1 (RCM / Billing / Healthcare)

Raintree Systems, IncTX, US
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Associate Product Support Representative (RCM / Billing) Location :

  • Austin, Dallas, Houston TX / Hybrid Department : Customer Support At Raintree, we’re not just shaping the future of therapy technology – we’re creating it.
  • This is your chance to be part of something bigger, where your career will have game-changing, career-defining moments that propel you to new heights.
  • We aim to be the best place for the best people , and we’re looking for ambitious, creative thinkers ready to make an impact.
  • Whether you’re advancing AI solutions or enhancing user experiences, your work here will shape the future of therapy technology while advancing your career alongside dedicated professionals who are as committed to your success as you are.
  • At Raintree, your ideas drive real change, your growth is limitless, and the work you do will touch millions of lives.
  • Ready to ignite your career and leave a lasting legacy?
  • Join us and be part of something extraordinary.
  • An Associate Product Support Representative plays a critical role in the overall client experience.  This person is often the face of the company for users experiencing issues or questions with Raintree software.  Great support is about earning trust through urgency, consistency, follow-through, and the delivery of high-quality answers.  Responsibilities of the role focus on responsiveness, troubleshooting, problem-solving, case management, and client service / communication.   They will work closely with clients and other support team members to efficiently identify and solve basic issues.  The ideal candidate is skilled at troubleshooting / problem-solving, has a curiosity to learn, and can juggle multiple priorities while putting the client’s needs first.

Role responsibilities include but are not limited to the following :

  • Duties and Responsibilities Provide support, technical solutions, and basic how-to guidance to clients on Raintree’s EMR platforms Focus your efforts on quickly developing your knowledge and skills in 1 of 3 core domains (Practice Management, Clinical or Billing / Financial) Provide exceptional customer service – always remain positive and respectful, taking a phone-first approach.
  • Demonstrate top-notch communication skills through empathy and active listening.  Use these skills to help gather relevant information and validate to remove ambiguity.
  • Demonstrate exceptional troubleshooting skills to isolate the cause of basic issues and steps to recreate the problem.  Expedite Problem-solving by leveraging all tools at your disposal (KB, documentation, screen sharing, test systems, etc.)  Leverage critical thinking skills to aid with prioritization, independent decision making, and problem deconstruction abilities.  Effectively Manage your cases - Document, Document, Document.  Set specific follow-up dates / times w / the client and meet those commitments.  Do what is right, and don’t let your cases get stale.  Leverage priority and aging to guide follow-ups and when issues should be escalated.
  • Identify client needs quickly and successfully implement solutions Close the required minimum number of client cases and follow-up on escalated issues Perform new Raintree software upgrades and related tasks as needed Provide timely updates to management on all high priority, high impact issues Identify common challenges and proactively inform ways to improve our product / processes Contribute to Raintree’s knowledge base content, documentation, and training materials Link knowledge articles used to resolve issues to all relevant cases Ensure compliance with company policies, maintaining data security and confidentiality.
  • Client first - own it and figure it out internally.  Avoid transferring customers, calls or cases.  Beyond great service, your job is to be a top notch Raintree troubleshooter / problem solver.   Position Proficiencies and Requirements Bachelor’s degree or relevant experience At least 2 years of software application support experience in a SaaS environment High technical aptitude Proven track record of outstanding client support, troubleshooting and problems solving in a  complex, technical environment Medical / Revenue Cycle Management experience preferred Previous SaaS or Healthcare IT company experience preferred Working knowledge of EMR / EHR medical software applications is a plus Must be able to work on a Pacific Time Zone schedule (8am-5pm PT preferred) This position will require a HIPAA compliant environment.
  • A controlled and dedicated workspace will be necessary to be successful.   Our Perks Remote Work / Work From Home Paid Time Off / 11 Paid Holidays / Year-End Holiday Break Health, Dental, Vision, HSA / FSA 401K with Company Match Disability & Life Insurance Employee Assistance Program Paid Parental Leave   About Raintree Systems​ Raintree is the preeminent platform for enterprise and mid-sized therapy provider organizations.
  • Our award-winning solutions in patient engagement and communications, clinical documentation, revenue cycle management (RCM), and business intelligence are tailored to the needs of physical therapy, occupational therapy, speech therapy, and ABA practices across all treatment settings.
  • Our Core Values We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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