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Healthcare data analyst • mcallen tx

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Product Support Representative - Tier 1 (RCM / Billing / Healthcare)

Product Support Representative - Tier 1 (RCM / Billing / Healthcare)

Raintree Systems, IncTX, US
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Associate Product Support Representative (RCM / Billing) Location : .Austin, Dallas, Houston TX / Hybrid Department : Customer Support At Raintree, we’re not just shaping the future of therapy tec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Healthcare Evaluation Provider - Outbound Sales

Healthcare Evaluation Provider - Outbound Sales

S & E Group LLCMcAllen, TX, TX, us
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On a daily basis, for the Healthcare Evaluation Provider's Program, Agents will focus on engaging with health plan members through outbound calls, playing a key role in scheduling In-Home Health Ev...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
EDI Analyst

EDI Analyst

CGSTexas
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With end-to-end capabilities, CGS's BlueCherry software enables many of the world's most recognized fashion and apparel companies to manage critical business transactions and concept-to-consumer pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Payment Compliance Analyst

Payment Compliance Analyst

ConcentrixUSA Austin 13011 McCallen Pass Bldg D
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The Payment Compliance Analyst within the VR (Virtual Reality) support group, provides comprehensive payment support for our VR Developers. The Payment Compliance Analyst will act as a primary point...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Healthcare Data Analyst

Healthcare Data Analyst

VirtualVocationsAlton, Texas, United States
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A company is looking for a Data Analyst I (remote).Key Responsibilities Conduct data analysis to support provider initiatives, identifying trends and opportunities for improvement Assist in deve...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Human Resources - Hospital Regional Director - Healthcare

Human Resources - Hospital Regional Director - Healthcare

Southwest Healthcare SystemEDINBURG, Texas, United States
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Regional Director - Human resources, Texas / Oklahoma.We are seeking an established human resources leader to partner with Regional operations providing leadership in the development and execution of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Healthcare Programs Offered - Entry Level Training Programs

Healthcare Programs Offered - Entry Level Training Programs

Dreambound Inc.McAllen, Texas
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This is an educational program, not a job offer.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market.Are you pass...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Staff Data Scientist

Staff Data Scientist

CrunchbaseTexas, United States
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Crunchbase helps over 75 million people around the world connect with the companies and people that matter.Powered by best-in-class proprietary data, Crunchbase is democratizing access to opportuni...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Human Resources - Hospital Regional Director - Healthcare

Human Resources - Hospital Regional Director - Healthcare

Foundations for LivingEDINBURG, Texas, United States
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Regional Director - Human resources, Texas / Oklahoma.We are seeking an established human resources leader to partner with Regional operations providing leadership in the development and execution of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Pharmaceutical Ecosystem Analyst

Pharmaceutical Ecosystem Analyst

Direct RecruitersTX, US
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Innovative SaaS solution focused on reducing drug spending.Physician-first, seamless EHR integration with no additional clicks or external programs / apps required. Simplified process within the norma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Healthcare Host / Hostess

Healthcare Host / Hostess

SodexoMCALLEN, TX, US
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RIO GRANDE REGIONAL HOSPITAL - 15365001.Varying shifts, days / hours (open availability preferred).More details will be provided during the interview process. Working with Sodexo is more than a job; i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Healthcare Partner ( Diabetes Sales)

Healthcare Partner ( Diabetes Sales)

AdaptHealthMcallen, Texas, US
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The Healthcare Partner is responsible for building and managing strategic relationships with healthcare providers, distributors, and industry partners to drive revenue growth, enhance customer sati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Healthcare Customer Service Representative-Onsite

Healthcare Customer Service Representative-Onsite

TeleperformanceMcallen, TX, US
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TP Customer Service Representative.TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world's best brands streamline the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Aveanna Healthcare Private Duty Nurse LVN - Weekends

Aveanna Healthcare Private Duty Nurse LVN - Weekends

Aveanna HealthcareMission, US
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Aveanna Healthcare Private Duty Nurse LVN - Weekends at Aveanna Healthcare summary : Licensed Vocational Nurse (LVN) providing compassionate private duty nursing care during weekend shifts.Responsib...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Quality Control Analyst

Quality Control Analyst

ManpowerMcallen, TX, US
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Job Title : Quality Control Analyst.Our client, in McAllen TX, is seeking a Quality Control Analyst to join their team.Conduct tests to determine quality of raw materials. Conduct stability sample te...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Data Analyst

Data Analyst

Robert HalfMcAllen, TX, US
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Lead cross-functional projects using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities.Create and docume...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Aveanna Healthcare Private Duty Nurse RN WEEKENDS

Aveanna Healthcare Private Duty Nurse RN WEEKENDS

Aveanna Healthcare LLCPharr, TX, United States
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Aveanna Healthcare Private Duty Nurse RN WEEKENDS.Aveanna is compassion and passion rolled into one inspired purpose.It’s anything you want to find and everything you’re looking for.It’s a place wh...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Construction Quality Assurance Analyst

Construction Quality Assurance Analyst

LMI Consulting, LLCMcAllen, TX, United States
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Construction Quality Assurance Analyst.Salaried High Fringe / Full-Time.This position will serve as a construction quality assurance (QA) representative responsible for assisting Customs and Border P...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Data Analyst

Data Analyst

Lone Star National BankMcAllen, TX,
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Data Analyst is responsible for developing and implementing comprehensive tools and strategies that allow raw data to be transformed into business insights. The duties listed below may not include a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Operational Controls Analyst

Operational Controls Analyst

TSRTexas, TX
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Perform ongoing monitoring controls.Execute MCA monthly, quarterly, annual testing.Support the Ethics Office Records Management program. Provide support related to Ethics Office operational activiti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Product Support Representative - Tier 1 (RCM / Billing / Healthcare)

Product Support Representative - Tier 1 (RCM / Billing / Healthcare)

Raintree Systems, IncTX, US
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Associate Product Support Representative (RCM / Billing) Location :

  • Austin, Dallas, Houston TX / Hybrid Department : Customer Support At Raintree, we’re not just shaping the future of therapy technology – we’re creating it.
  • This is your chance to be part of something bigger, where your career will have game-changing, career-defining moments that propel you to new heights.
  • We aim to be the best place for the best people , and we’re looking for ambitious, creative thinkers ready to make an impact.
  • Whether you’re advancing AI solutions or enhancing user experiences, your work here will shape the future of therapy technology while advancing your career alongside dedicated professionals who are as committed to your success as you are.
  • At Raintree, your ideas drive real change, your growth is limitless, and the work you do will touch millions of lives.
  • Ready to ignite your career and leave a lasting legacy?
  • Join us and be part of something extraordinary.
  • An Associate Product Support Representative plays a critical role in the overall client experience.  This person is often the face of the company for users experiencing issues or questions with Raintree software.  Great support is about earning trust through urgency, consistency, follow-through, and the delivery of high-quality answers.  Responsibilities of the role focus on responsiveness, troubleshooting, problem-solving, case management, and client service / communication.   They will work closely with clients and other support team members to efficiently identify and solve basic issues.  The ideal candidate is skilled at troubleshooting / problem-solving, has a curiosity to learn, and can juggle multiple priorities while putting the client’s needs first.

Role responsibilities include but are not limited to the following :

  • Duties and Responsibilities Provide support, technical solutions, and basic how-to guidance to clients on Raintree’s EMR platforms Focus your efforts on quickly developing your knowledge and skills in 1 of 3 core domains (Practice Management, Clinical or Billing / Financial) Provide exceptional customer service – always remain positive and respectful, taking a phone-first approach.
  • Demonstrate top-notch communication skills through empathy and active listening.  Use these skills to help gather relevant information and validate to remove ambiguity.
  • Demonstrate exceptional troubleshooting skills to isolate the cause of basic issues and steps to recreate the problem.  Expedite Problem-solving by leveraging all tools at your disposal (KB, documentation, screen sharing, test systems, etc.)  Leverage critical thinking skills to aid with prioritization, independent decision making, and problem deconstruction abilities.  Effectively Manage your cases - Document, Document, Document.  Set specific follow-up dates / times w / the client and meet those commitments.  Do what is right, and don’t let your cases get stale.  Leverage priority and aging to guide follow-ups and when issues should be escalated.
  • Identify client needs quickly and successfully implement solutions Close the required minimum number of client cases and follow-up on escalated issues Perform new Raintree software upgrades and related tasks as needed Provide timely updates to management on all high priority, high impact issues Identify common challenges and proactively inform ways to improve our product / processes Contribute to Raintree’s knowledge base content, documentation, and training materials Link knowledge articles used to resolve issues to all relevant cases Ensure compliance with company policies, maintaining data security and confidentiality.
  • Client first - own it and figure it out internally.  Avoid transferring customers, calls or cases.  Beyond great service, your job is to be a top notch Raintree troubleshooter / problem solver.   Position Proficiencies and Requirements Bachelor’s degree or relevant experience At least 2 years of software application support experience in a SaaS environment High technical aptitude Proven track record of outstanding client support, troubleshooting and problems solving in a  complex, technical environment Medical / Revenue Cycle Management experience preferred Previous SaaS or Healthcare IT company experience preferred Working knowledge of EMR / EHR medical software applications is a plus Must be able to work on a Pacific Time Zone schedule (8am-5pm PT preferred) This position will require a HIPAA compliant environment.
  • A controlled and dedicated workspace will be necessary to be successful.   Our Perks Remote Work / Work From Home Paid Time Off / 11 Paid Holidays / Year-End Holiday Break Health, Dental, Vision, HSA / FSA 401K with Company Match Disability & Life Insurance Employee Assistance Program Paid Parental Leave   About Raintree Systems​ Raintree is the preeminent platform for enterprise and mid-sized therapy provider organizations.
  • Our award-winning solutions in patient engagement and communications, clinical documentation, revenue cycle management (RCM), and business intelligence are tailored to the needs of physical therapy, occupational therapy, speech therapy, and ABA practices across all treatment settings.
  • Our Core Values We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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