Healthcare executive serp_jobs.h1.location_city

Account Manager

The Account Manager (AM) serves as the primary relationship owner for assigned clients ensuring high levels of satisfaction, retention, and growth. This role is responsible for managing day-to-day engagement, coordinating service delivery, and proactively addressing client needs. The AM works in coordination with Sales, Operations, Product, and other internal stakeholders to deliver services in alignment with Service Level Agreements (SLAs). They manage client calls, task lists, and project plans, ensuring accurate, timely, and consistent execution. Acting as a trusted advisor, the AM balances tactical delivery with strategic partnership to align with client goals and organizational objectives.

Primary Accountabilities

Client Relationship Management

• Act as the single point of contact for assigned clients, ensuring seamless communication and execution of services.
• Build, strengthen, and maintain trusted client relationships to drive satisfaction, adoption, and retention.
• Lead regular client calls, business reviews, and presentations to provide updates, performance metrics, and insights.
• Establish and foster ongoing relationships, collaborating with Sales on client strategy, contract renewals, and expansion opportunities.

Operational Execution

Strategic Partnership

Training & Adoption

Administrative & Analytical

Required Qualifications

Individual Competencies

Physical Demands

Position Disclaimer

This description is intended to serve as a flexible framework. Responsibilities and qualifications may evolve as business needs, client expectations, or market conditions change. Additional duties may be assigned to ensure client success and organizational growth.

At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.

We also offer :

Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.

We are an Equal Opportunity Employer, including disability / vets.

Recruitment Fraud Notice : Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.

This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.