Associate Product Support Representative (RCM / Billing) Location : .Austin, Dallas, Houston TX / Hybrid Department : Customer Support At Raintree, we’re not just shaping the future of therapy tec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Travel Nuclear Medicine Technologist - $2232 / Week
CrossMed HealthcareBryan, TX, United States
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CrossMed Healthcare is seeking an experienced Nuclear Medicine Technologist for an exciting Travel Allied job in Bryan, TX.
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Travel Nurse RN - Med Surg - $1,638 per week
GQR HealthcareBryan, TX, USA
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Travel Nurse RN - Med Surg - $1,638 per week at GQR Healthcare summary : .We are seeking a passionate Travel Nurse RN specializing in Medical-Surgical care for a rewarding opportunity in Bryan, Texas...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Travel ICU / IMCU Registered Nurse (Cardiac & Medical Telemetry)
PRN HealthcareBryan, TX, US
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PRN Healthcare is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Bryan, Texas.Job Description & Requirements.
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Travel Nurse RN - ICU - Intensive Care Unit - $2,043 per week
Go HealthcareBryan, TX, United States
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Go Healthcare is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Bryan, Texas.Job Description & Requirements.
Pay package is based on 12 hour shifts and 36 hours per ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Travel Nurse RN - Dialysis - $1,966 per week
Voca HealthcareBryan, TX, US
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Voca Healthcare is seeking a travel nurse RN Dialysis for a travel nursing job in Bryan, Texas.Job Description & Requirements.
ACLS (AHA), BLS (AHA), NIHSS - AHA or APEX.As a Voca Traveler, you will...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Travel Nurse - Registered Nurse - ICU - Intensive Care Unit - $1821 / Week
Stability HealthcareBryan, TX, US
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Stability Healthcare is seeking an experienced Intensive Care Unit Registered Nurse for an exciting Travel Nursing job in Bryan, TX.
Shift : 3x12 hr nights Start Date : 12 / 01 / 2025 Duration : 12 weeks P...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Travel Electrophysiology (EP) Lab Technician - $2,537 per week
IDR HealthcareBryan, TX, United States
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IDR Healthcare is seeking a travel Electrophysiology Technician for a travel job in Bryan, Texas.Job Description & Requirements.
IDR Healthcare is an awarding winning staffing firm that believes it ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Aveanna Healthcare PDN, LVN : Night Shifts
Aveanna HealthcareCollege Station, TX
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Join a Company That Puts People First!.Licensed Practical / Vocational Nurse – LPN / LVN.We are one of the largest private duty nursing companies in the nation and growing! At Aveanna, we’re proud to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Travel Electrophysiology (EP) Lab Technician - $2,362 per week
TRS HealthcareBryan, TX, United States
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TRS Healthcare is seeking a travel Electrophysiology Technician for a travel job in Bryan, Texas.Job Description & Requirements.
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Certified Registered Nurse Anesthetist (CRNA)
AMN HealthcareBRYAN, US
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Job Description & Requirements.Certified Registered Nurse Anesthetist (CRNA).StartDate : ASAP Available Shifts : Regular 8 Pay Rate : $206.
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Travel Nurse RN - PACU - Post Anesthesia Care - $2,075 per week
Host HealthcareCollege Station, TX, United States
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Host Healthcare is seeking a travel nurse RN PACU - Post Anesthesia Care for a travel nursing job in College Station, Texas.
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Account Executive Healthcare Sales
amedisysBryan, Texas
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Are you looking for a rewarding career as an account executive? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.The...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Travel Electrophysiology (EP) Lab Technician
Springboard HealthcareBryan, TX, US
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Springboard Healthcare is seeking a travel Electrophysiology Technician for a travel job in Bryan, Texas.Job Description & Requirements.
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Physical Medicine and Rehabilitation Physician Opportunity in Texas
CHG HealthcareBryan, TX, US
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Bryan is a city in the heart of the Brazos Valley and home to Texas A&M University, the fourth-largest university in the country.
The Sam Houston National Forest begins approximately 30 miles east.Y...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Physician / Emergency Medicine / Texas / Locum tenens / Physician / Emergency Medicine
Randstad HealthcareCollege Station, Texas, United States
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An Emergency Medicine locum tenens opportunity is available northwest of Houston, TX.The need is immediate and ongoing (minimum of 6 shifts per month - multiple 8 hour shift times to choose from).T...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Travel Nurse RN - Dialysis
Genie HealthcareBryan, TX, US
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Genie Healthcare is seeking a travel nurse RN Dialysis for a travel nursing job in Bryan, Texas.Job Description & Requirements.
ACLS (AHA), BLS (AHA), NIHSS - AHA or APEX.Genie Healthcare is one...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Healthcare Programs Offered - Entry Level Training Programs
Dreambound Inc.College Station, Texas
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This is an educational program, not a job offer.Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market.Are you pass...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Cardiology Advance Practice Provider – Cardiology Electrophysiology
HCA HealthcareBryan, TX, US
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Texas Cardiac Arrhythmia of Austin is seeking an experienced advanced practice provider to join the.Central Texas at our Bryan, Texas location.
Board certified physician assistant or acute care nurs...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Associate Product Support Representative (RCM / Billing) Location :
Austin, Dallas, Houston TX / Hybrid Department : Customer Support At Raintree, we’re not just shaping the future of therapy technology – we’re creating it.
This is your chance to be part of something bigger, where your career will have game-changing, career-defining moments that propel you to new heights.
We aim to be the best place for the best people , and we’re looking for ambitious, creative thinkers ready to make an impact.
Whether you’re advancing AI solutions or enhancing user experiences, your work here will shape the future of therapy technology while advancing your career alongside dedicated professionals who are as committed to your success as you are.
At Raintree, your ideas drive real change, your growth is limitless, and the work you do will touch millions of lives.
Ready to ignite your career and leave a lasting legacy?
Join us and be part of something extraordinary.
An Associate Product Support Representative plays a critical role in the overall client experience. This person is often the face of the company for users experiencing issues or questions with Raintree software. Great support is about earning trust through urgency, consistency, follow-through, and the delivery of high-quality answers. Responsibilities of the role focus on responsiveness, troubleshooting, problem-solving, case management, and client service / communication. They will work closely with clients and other support team members to efficiently identify and solve basic issues. The ideal candidate is skilled at troubleshooting / problem-solving, has a curiosity to learn, and can juggle multiple priorities while putting the client’s needs first.
Role responsibilities include but are not limited to the following :
Duties and Responsibilities Provide support, technical solutions, and basic how-to guidance to clients on Raintree’s EMR platforms Focus your efforts on quickly developing your knowledge and skills in 1 of 3 core domains (Practice Management, Clinical or Billing / Financial) Provide exceptional customer service – always remain positive and respectful, taking a phone-first approach.
Demonstrate top-notch communication skills through empathy and active listening. Use these skills to help gather relevant information and validate to remove ambiguity.
Demonstrate exceptional troubleshooting skills to isolate the cause of basic issues and steps to recreate the problem. Expedite Problem-solving by leveraging all tools at your disposal (KB, documentation, screen sharing, test systems, etc.) Leverage critical thinking skills to aid with prioritization, independent decision making, and problem deconstruction abilities. Effectively Manage your cases - Document, Document, Document. Set specific follow-up dates / times w / the client and meet those commitments. Do what is right, and don’t let your cases get stale. Leverage priority and aging to guide follow-ups and when issues should be escalated.
Identify client needs quickly and successfully implement solutions Close the required minimum number of client cases and follow-up on escalated issues Perform new Raintree software upgrades and related tasks as needed Provide timely updates to management on all high priority, high impact issues Identify common challenges and proactively inform ways to improve our product / processes Contribute to Raintree’s knowledge base content, documentation, and training materials Link knowledge articles used to resolve issues to all relevant cases Ensure compliance with company policies, maintaining data security and confidentiality.
Client first - own it and figure it out internally. Avoid transferring customers, calls or cases. Beyond great service, your job is to be a top notch Raintree troubleshooter / problem solver. Position Proficiencies and Requirements Bachelor’s degree or relevant experience At least 2 years of software application support experience in a SaaS environment High technical aptitude Proven track record of outstanding client support, troubleshooting and problems solving in a complex, technical environment Medical / Revenue Cycle Management experience preferred Previous SaaS or Healthcare IT company experience preferred Working knowledge of EMR / EHR medical software applications is a plus Must be able to work on a Pacific Time Zone schedule (8am-5pm PT preferred) This position will require a HIPAA compliant environment.
A controlled and dedicated workspace will be necessary to be successful. Our Perks Remote Work / Work From Home Paid Time Off / 11 Paid Holidays / Year-End Holiday Break Health, Dental, Vision, HSA / FSA 401K with Company Match Disability & Life Insurance Employee Assistance Program Paid Parental Leave About Raintree Systems Raintree is the preeminent platform for enterprise and mid-sized therapy provider organizations.
Our award-winning solutions in patient engagement and communications, clinical documentation, revenue cycle management (RCM), and business intelligence are tailored to the needs of physical therapy, occupational therapy, speech therapy, and ABA practices across all treatment settings.
Our Core Values We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.