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Healthcare • sugar land tx

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Product Support Representative - Tier 1 (RCM / Billing / Healthcare)

Raintree Systems, IncTX, US

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Associate Product Support Representative (RCM / Billing) Location : .Austin, Dallas, Houston TX / Hybrid Department : Customer Support At Raintree, we’re not just shaping the future of therapy tec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

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Travel Nurse RN - Labor and Delivery - $2,657 per week

Concentric HealthcareSugar Land, TX, United States

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Concentric Healthcare Staffing is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Sugarland, Tx, Texas. Job Description & Requirements Specialty : Labor and Delivery Discipli...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days

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Home Healthcare Occupational Therapist OT

NURTURING HOME HEALTHCARE AGENCY INRichmond, TX, United States

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As a Home Health Occupational Therapist , you will : .Assess / screen patient's daily living / work-related skills and develop therapeutic retraining programs with measurable objectives.Administer and in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

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Aveanna Healthcare Private Duty Nurse LVN- Weekends & Night Shifts

Aveanna Healthcare LLCMissouri City, TX, United States

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Aveanna Healthcare Private Duty Nurse LVN- Weekends & Night Shifts.Join a Company That Puts People First!.Licensed Practical / Vocational Nurse – LPN / LVN. We are one of the largest private duty nurs...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

Software Developer / QA Engineer (Healthcare Applications) - Houston& TX

NavitsPartnersSugar Land, Texas, United States

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Software Developer / QA Engineer (Healthcare Applications).Seeking a Software Developer / QA Engineer to design, build, and test clinical and operational applications that support hospital workflow...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days

Speech Language Pathologist (SLP) Allied - $ 1,786 / week

CrossMed HealthcareSugar Land, TX, United States

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Travel Speech Language Pathologist Allied.This Speech Language Pathologist.With Wanderly you can chat and apply to any agency with Wanderly’s Universal Application, below are the details of this.Sp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days

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Women's Healthcare Representative

TradeJobsWorkForce77031 Houston, TX, US

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Women's Healthcare Representative Job Duties : Developing and executing a strategic business plan for managing the territory.Pre-cal...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

Healthcare Technical Specialist

VirtualVocationsSugar Land, Texas, United States

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A company is looking for a Technical Specialist (Healthcare).Key Responsibilities Receive and clarify business rules from internal teams Design, develop, and implement rule logic for the Busines...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

TRASH TECHNICIAN (FULL TIME AND PART TIME)

Crothall HealthcareSugar Land, TX, US

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We are hiring immediately for full time and part time.Sugarland Memorial Hermann - 17500 West Grand Parkway South, Sugar Land, TX 77479. Note : online applications accepted only.Full time and part ti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

Healthcare Coordinator

Pacific Dental ServicesSugar Land, Texas, US

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Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework.Gain a financial commitment from the patient to start the dentistry that the D...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

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Aveanna Healthcare Private Duty Nurse RN - Nights - Private Duty

Aveanna HealthcareSugar Land, TX, USA

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Aveanna Healthcare Private Duty Nurse RN - Nights.Requisition # : 191550 Location : Sugar Land, TX 77498 Category : Nursing Salary : $29. Position Details Aveanna Private Duty Nurse - RN Night Shifts ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

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Travel Speech-Language Pathologist (LTAC) - $2,077 per week

Voca HealthcareSugar Land, TX, United States

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Voca Healthcare is seeking a travel Speech Language Pathologist for a travel job in Sugar Land, Texas.Job Description & Requirements. Benefits available on 1st of the month after start : .Are you an e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days

Business Development- Healthcare Sales

Doctor Referral InstituteRichmond, TX, US

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Doctor Referral Institute serves specialty practices in the medical and dental field around the country, providing face-to-face representation with an experienced team and system to referral source...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

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Travel Speech-Language Pathologist (LTAC) - $2,078 per week

IDR HealthcareSugar Land, TX, United States

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IDR Healthcare is seeking a travel Speech Language Pathologist for a travel job in Sugar Land, Texas.Job Description & Requirements. IDR Healthcare is an awarding winning staffing firm that believes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

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Registered Nurse (RN) - Infusion Clinic - Paragon Healthcare - Infusion

Elevance HealthSugar Land, TX, USA

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Registered Nurse (RN) - Infusion Clinic - Paragon Healthcare.Anticipated End Date : 2024-12-31 Position Title : Registered Nurse (RN) - Infusion Clinic - Paragon Healthcare Job Description : Be P...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

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Travel Speech Language Pathologist - $1,900 per week

TRS HealthcareSugar Land, TX, United States

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TRS Healthcare is seeking a travel Speech Language Pathologist for a travel job in Sugar Land, Texas.Job Description & Requirements. TRS Healthcare Job ID #1411470.Pay package is based on 8 hour shi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days

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Psychiatric - Mental Health Physician

Serenity HealthcareSugar Land, TX, USA

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Psychiatric - Mental Health Physician at Serenity Healthcare summary : .As a Psychiatric-Mental Health Physician, you will join a team of Interventional Psychiatrists dedicated to improving mental he...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

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Travel Speech-Language Pathologist (LTAC)

Host HealthcareSugar Land, TX, US

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Host Healthcare is seeking a travel Speech Language Pathologist for a travel job in Sugar Land, Texas.Job Description & Requirements. Pay package is based on 8 hour shifts and 40 hours per week ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30

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Registered Nurse - Endoscopy

AMN HealthcareSugar Land, TX, United States

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Travel RN-Endoscopy jobs in Sugar Land, TX at St.Luke's Sugar Land Hospital place you in a modern hospital setting serving Fort Bend County and Southwest Houston. You will deliver patient care in a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days

Product Support Representative - Tier 1 (RCM / Billing / Healthcare)

Raintree Systems, IncTX, US

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Associate Product Support Representative (RCM / Billing) Location :

Austin, Dallas, Houston TX / Hybrid Department : Customer Support At Raintree, we’re not just shaping the future of therapy technology – we’re creating it.
This is your chance to be part of something bigger, where your career will have game-changing, career-defining moments that propel you to new heights.
We aim to be the best place for the best people , and we’re looking for ambitious, creative thinkers ready to make an impact.
Whether you’re advancing AI solutions or enhancing user experiences, your work here will shape the future of therapy technology while advancing your career alongside dedicated professionals who are as committed to your success as you are.
At Raintree, your ideas drive real change, your growth is limitless, and the work you do will touch millions of lives.
Ready to ignite your career and leave a lasting legacy?
Join us and be part of something extraordinary.
An Associate Product Support Representative plays a critical role in the overall client experience. This person is often the face of the company for users experiencing issues or questions with Raintree software. Great support is about earning trust through urgency, consistency, follow-through, and the delivery of high-quality answers. Responsibilities of the role focus on responsiveness, troubleshooting, problem-solving, case management, and client service / communication. They will work closely with clients and other support team members to efficiently identify and solve basic issues. The ideal candidate is skilled at troubleshooting / problem-solving, has a curiosity to learn, and can juggle multiple priorities while putting the client’s needs first.

Role responsibilities include but are not limited to the following :

Duties and Responsibilities Provide support, technical solutions, and basic how-to guidance to clients on Raintree’s EMR platforms Focus your efforts on quickly developing your knowledge and skills in 1 of 3 core domains (Practice Management, Clinical or Billing / Financial) Provide exceptional customer service – always remain positive and respectful, taking a phone-first approach.

Demonstrate top-notch communication skills through empathy and active listening. Use these skills to help gather relevant information and validate to remove ambiguity.

Demonstrate exceptional troubleshooting skills to isolate the cause of basic issues and steps to recreate the problem. Expedite Problem-solving by leveraging all tools at your disposal (KB, documentation, screen sharing, test systems, etc.) Leverage critical thinking skills to aid with prioritization, independent decision making, and problem deconstruction abilities. Effectively Manage your cases - Document, Document, Document. Set specific follow-up dates / times w / the client and meet those commitments. Do what is right, and don’t let your cases get stale. Leverage priority and aging to guide follow-ups and when issues should be escalated.

Identify client needs quickly and successfully implement solutions Close the required minimum number of client cases and follow-up on escalated issues Perform new Raintree software upgrades and related tasks as needed Provide timely updates to management on all high priority, high impact issues Identify common challenges and proactively inform ways to improve our product / processes Contribute to Raintree’s knowledge base content, documentation, and training materials Link knowledge articles used to resolve issues to all relevant cases Ensure compliance with company policies, maintaining data security and confidentiality.

Client first - own it and figure it out internally. Avoid transferring customers, calls or cases. Beyond great service, your job is to be a top notch Raintree troubleshooter / problem solver. Position Proficiencies and Requirements Bachelor’s degree or relevant experience At least 2 years of software application support experience in a SaaS environment High technical aptitude Proven track record of outstanding client support, troubleshooting and problems solving in a complex, technical environment Medical / Revenue Cycle Management experience preferred Previous SaaS or Healthcare IT company experience preferred Working knowledge of EMR / EHR medical software applications is a plus Must be able to work on a Pacific Time Zone schedule (8am-5pm PT preferred) This position will require a HIPAA compliant environment.

A controlled and dedicated workspace will be necessary to be successful. Our Perks Remote Work / Work From Home Paid Time Off / 11 Paid Holidays / Year-End Holiday Break Health, Dental, Vision, HSA / FSA 401K with Company Match Disability & Life Insurance Employee Assistance Program Paid Parental Leave About Raintree Systems Raintree is the preeminent platform for enterprise and mid-sized therapy provider organizations.

Our award-winning solutions in patient engagement and communications, clinical documentation, revenue cycle management (RCM), and business intelligence are tailored to the needs of physical therapy, occupational therapy, speech therapy, and ABA practices across all treatment settings.

Our Core Values We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.