Help desk technician serp_jobs.h1.location_city
serp_jobs.job_alerts.create_a_job
Help desk technician • atlanta ga
serp_jobs.last_updated.last_updated_variable_hours
Answer help desk phone calls and respond promptly to emails.Create and manage ServiceNow incidents for all phone and email requests.
Escalate issues to staff members by assigning incidents to the ap...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards.
It includes providing prompt, reliable, and accurate...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Teleradiology Help Desk Representative - Part Time.Experity is the leading software and services company for on-demand healthcare in the U.
We provide software solutions that remove complexities and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards.
It includes providing prompt, reliable, and accurate...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Address : Atlanta, GA 30334 (Remote) 6 Months Contract Position.Note : This position is ADMINISTRATIVE / CLERICAL SUPPORT ROLE in nature.
it is NOT an IT -Technical support position.State of Georgia re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Monday, Wednesday, Friday, 8am-5pm.The IT Help Desk Technician that supports executive leadership is often a specialized, high-touch service that provides discreet and rapid technical support for a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Employment Type : Full Time .CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior mana...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Northside Hospital is award-winning state-of-the-art and continually growing.Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Serves as the primary escalation point for incoming queries and technical issues.Manages and / or assigns projects and tasks to other team members as appropriate.
Provides technical assistance and sup...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Helpdesk Support Analyst II (Senior).Contract to Hire – Atlanta, GA.Are you a tech-savvy problem solver looking to take your IT career to the next level? Our client is seeking a highly skilled.Help...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms.Prov...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Serve as an escalation point for issues that can’t be resolved by Tier 1.Investigate system problems and provide solutions.
Executive support to VIP staff.Facilitate engagement of correct resources ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
After more than 65 years, The Honey Baked Ham Company continues to be a successful, family-owned business, serving customers at our 425+ retail locations across the United States.We're the home of ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Previous applicants are no longer under consideration and will need to re-apply • •.This is a sensitive government position.
Employment for the selected candidate(s) is contingent upon the successful ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
A company is looking for a Help Desk Technician for a 1PM-10PM shift in a hybrid work environment.Key Responsibilities Resolve post-sales customer inquiries via phone and electronic means, focusi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Service Desk Technicians Knowledge Required shall include : .The positions are part of the ESD support team, providing remote support to UNS customers.
The positions require proficiency of laptop and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Aldridge Pite, LLP is a multi-state law firm that focuses heavily on the utilization of technology to create work flow synergies with its clients and business partners.
Aldridge Pite is a full-servi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Huff Powell Bailey is widely considered the best medical malpractice defense law firm in Georgia North Carolina and South Carolina.
Not only are our employees smart and dedicated providing top notch...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
TECHNICAL SUPPORT SPECIALIST JOBDUTIES AND RESPONSIBILITIES.Serves as the primary escalation point for incoming queries and technical issues.
Manages and / or assigns projects and tasks toother team m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
- serp_jobs.job_card.promoted
Help Desk Analyst
innovitusaAtlanta, Georgia, USAserp_jobs.job_card.full_time
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Georgia StaffingAtlanta, GA, USserp_jobs.job_card.full_time
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ExperityAtlanta, GA, USserp_jobs.job_card.part_time
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ASM Research, An Accenture Federal Services CompanyAtlanta, GA, United Statesserp_jobs.job_card.permanent
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Georgia Bureau of InvestigationDecatur, Georgia, USAserp_jobs.job_card.full_time
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VirtualVocationsAtlanta, Georgia, United Statesserp_jobs.job_card.full_time
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ABBTECH Professional ResourcesAtlanta, GA, United Statesserp_jobs.job_card.full_time
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Aldridge PiteAtlanta, GA, United Statesserp_jobs.job_card.full_time
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1st Tier Help Desk Specialist
Huff Powell & BaileyAtlanta, Georgia, USAserp_jobs.job_card.full_time
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DECAL Help Desk Support Specialist 1
Apex InformaticsAtlanta, GA, United Statesserp_jobs.job_card.full_time
Help Desk Analyst
innovitusaAtlanta, Georgia, USAjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionStrong verbal and written communication skills. Ability to work in a team environment. Experience with ServiceNow or similar ticketing systems. Basic knowledge of computer hardware and software troubleshooting. Familiarity with business application support. Experience in a help desk or call center environment.
Hiring : W2 Candidates Only
Visa : Open to any visa type with valid work authorization in the USA
Key Responsibilities
- Answer help desk phone calls and respond promptly to emails.
- Create and manage ServiceNow incidents for all phone and email requests.
- Escalate issues to staff members by assigning incidents to the appropriate technical resource.
- Perform computer repairs and install software / updates as needed.
- Assist technical staff with tasks such as acquiring data and running reports.
- Run daily reports and prepare them for delivery or internal mail distribution.
- Provide assistance with cable clean-up installations data center cleaning and equipment moves.
- Troubleshoot business application issues and guide users through problem-solving steps.
- Research problems using technical databases and collaborate with team members to find solutions.
- Ensure systems operate correctly during changes upgrades and new product implementations.
- Communicate accurate and timely status updates.
- Track and report time spent on work activities.
- Follow established quality standards and complete assigned tasks.
Required Skills
Preferred Skills
Key Skills
user account,Active Directory,Customer Service,Information Technology,desk support,End user,Project Management,Phone Calls,service levels agreement,Desk Staff,Ltil,Procedures,Setup,hardware,Technical Support
Employment Type : Full Time
Experience : years
Vacancy : 1