Help desk technician serp_jobs.h1.location_city
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Help desk technician • new york ny
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Name of position : Network Help Desk Support.Location : 540 Madison Avenue NY City.Note : this is a part time role.The Network Help Desk Support role is responsible for providing first-level technical...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Are you looking for a position where you can grow technically and professionally?.Do you like learning new technologies and helping people resolve computer problems?.
We are a rapidly growing IT sup...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
As a Help Desk Technician at BelovED Community Charter School, you will play a vital role in ensuring the smooth operation of our educational technology infrastructure.
This position will be respons...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Brooklyn Defender Services (BDS) seeks a Help Desk Associate to join the IT team.BDS is a public defense office representing low-income New Yorkers in criminal family immigration and civil legal ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Tria Federal delivers digital services and technology solutions that support the health and safety of veterans, service members and civilians.
For two decades, federal agencies have relied on Tria c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
This role provides hands-on technical support for desktop and laptop computers, software applications, peripheral devices, and related technology by responding to high-volume phone and email reques...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Employment Type : Full Time .CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior mana...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Bring your energy to the role of Netflix IT Help Desk Technician to assist with organizing, stocking, and general upkeep, support the preparation and delivery of goods or services, and adapt to shi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We are looking for a skilled Help Desk Analyst to provide technical support and ensure seamless operations for our team in New York, New York.
The ideal candidate will assist with troubleshooting, s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
For more details please connect with.Job Title : Desktop Support Specialist (Help Desk).Location : New York NY 10004(Hybrid).
Department : NYS Department of Financial Services.The candidate for this ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Insight Global is looking for a Level 1 Desktop Associate to work for one of our large Asset Management clients to sit in New York.
This person needs to be onsite 5 days a week and have experience i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
The Kings County District Attorneys Office (KCDA) is one of the largest prosecutors offices in the country and is committed to developing and implementing innovative prosecutorial strategies that w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Facilities Help Desk Coordinator.WeAreParamount on a mission to unleash the power of content you in? We've got the brands, we've got the stars, we've got the power to achieve our mission to enterta...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Under the supervision of Help Desk Management, provide support for the firm by identifying, troubleshooting and resolving technical problems, answering how-to questions and accommodating administra...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
This is a full-time on-site role for a Help Desk Technician at Aurora Computer Technology, Inc.The Help Desk Technician will be responsible for providing technical support to clients, troubleshooti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Location : New York, NY (Onsite).We are looking for a Help Desk Engineer for internal IT systems including but not limited to server hardware, network switches, SAN storage, VMware cluster, Microsof...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Job Title : Clerical Associate - 10251.ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE CLERICAL ASSOCIATE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY.
Division / Program Summary : ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We are currently seeking a full time Level I / II MAC and PC Support Engineer with a 1+ years of extensive hands on experience with the following : iMac and Macbook repai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Network Help Desk Support
Tri-Force Consulting Services, Inc.New York, NY, USjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.part_time
job_description.job_card.job_descriptionAssociate’s degree in IT, Computer Science, or related field (or equivalent experience). Basic understanding of networking concepts (TCP / IP, DNS, DHCP, LAN / WAN, VPN). Experience with help desk ticketing systems (e.g., ServiceNow, Jira, Zendesk). Strong problem-solving and communication skills. Familiarity with Windows, macOS, and / or Linux environments. Ability to multitask and work effectively under pressure. Preferred Qualifications CompTIA Network+, A+, or similar certifications. Experience with routers, firewalls, switches, or wireless access points. Prior experience in IT support or customer service.
Job Description
Job Description
Name of position : Network Help Desk Support
Location : 540 Madison Avenue NY City
Note : this is a part time role
Overview
The Network Help Desk Support role is responsible for providing first-level technical assistance and troubleshooting for network-related issues. This position acts as the initial point of contact for users experiencing connectivity, hardware, software, or security problems. The ideal candidate has strong communication skills, a solid understanding of networking fundamentals, and a customer-focused mindset.
Key Responsibilities
- Provide first-line support for network issues via phone, email, chat, or ticketing system.
- Diagnose and resolve basic network problems, including connectivity failures, login issues, and VPN troubleshooting.
- Assist users with hardware and software configuration related to network access.
- Monitor network alerts and escalate critical issues to Network Engineers or senior IT staff as necessary.
- Document all support interactions, troubleshooting steps, and resolutions in the ticketing system.
- Assist in maintaining network equipment inventories and updating documentation.
- Ensure user problems are resolved promptly while meeting service-level agreements (SLAs).
- Guide end-users on best practices for network security and proper usage.
- Collaborate with IT teams to improve processes and preventive measures.
Required Skills & Qualifications
If you are : bright, motivated, skilled, a difference-maker, able to get things done, work with minimum direction, enthusiastic, a thinker, able to juggle and multi-task, communicate effectively, and lead, then we would like to hear from you. We need exceptionally capable people for this role for our client, so get back to us and tell us why
you think you are a fit.
About Us :
Since 2000, Tri-Force Consulting Services (https : / / triforce-inc.com) has been an MBE / SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values : integrity, diligence, and technological excellence. Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nation's fastest-growing companies.