Hr specialist serp_jobs.h1.location_city

Hungry for a career that's as rewarding as it is delicious?

At Aspire Bakeries, we don't just bake breads, cookies, and cakes-we create foods that bring people together. From La Brea Bakery artisan breads to Otis Spunkmeyer cookies, our products are enjoyed by millions of people every day. And behind every bite are talented manufacturing and support teams who take pride in their work and our food. We're looking for hard-working people who will bring integrity, creativity, and a passion for excellence to everything they do-whether that's on the bakery floor, in the office, or supporting customers. In return, we offer a workplace culture built on care, ownership, and growth-where your contributions matter and your career can rise as high as our bread loaves! With 13 commercial bakeries across North America and a reputation as an industry leader, Aspire Bakeries is rising together with our people and our customers to be the best all-around bakery solution. If you're ready to grow with us, we'd love to hear from you.

Why You'll Love Working At Aspire Bakeries

Health & Wellness - Comprehensive medical, dental, and vision coverage, plus company-paid life insurance and voluntary options.

Work-Life Balance - Paid parental leave, generous paid time off, and holidays to help you recharge and spend time on what matters most.

Financial Security - Competitive 401(k) with immediate company match, plus disability coverage.

Growth & Development - Tuition reimbursement, learning opportunities, and advancement pathways.

Flexibility & Support - HSA and FSA plans for managing everyday expenses.

Recognition & Rewards - Performance incentive plans recognizing bakery, sales, and individual achievements.

About the Role

We are seeking a Specialist, HR - AARC to join our team at our Los Angeles HQ . In this highly visible frontline role, you will provide Level-1 HR Call Center support to more than 4,000 associates across the U.S. and Canada, assisting with inquiries related to payroll, benefits, policies, and system access. You'll also support onboarding by partnering with candidates, HR Analysts, and bakery HR teams to ensure a seamless pre-hire and new-hire experience. This role requires strong communication skills, exceptional attention to detail, and a commitment to delivering outstanding customer service. The position is onsite 4 days / week .

Compensation

Hourly Rate : $21.00 - $27.96

Core Accountabilities (What You'll Be Doing)

Respond to inbound HR call center inquiries and provide Level-1 support for payroll, benefits, HR policies, and system access.

Perform Dayforce password resets, troubleshoot basic access issues, and escalate complex matters to HR Analysts, Benefits, or HRBPs.

Make outbound calls to candidates to ensure completion of pre-employment steps (drug screen, background check, I-9 initiation).

Assist with virtual onboarding events and coordinate with bakery HR teams on new-hire readiness.

Support onboarding audits, post-hire verifications, and monitoring in SuccessFactors and HireRight.

Assist in the creation and maintenance of SOPs for call center and onboarding workflows.

Generate and distribute employee letters (wage changes, retention, etc.) with guidance from HR Analysts.

Perform basic HRIS updates such as job titles, organizational assignments, or site information.

Stay current on policy changes, HR updates, and benefits information to ensure accurate employee support.

Participate in team meetings, training, town halls, and maintain a personal development plan focused on HR and call center excellence.

Build positive relationships with HRBPs, Analysts, and internal partners to support a seamless employee experience.

Minimum Qualifications (What You Bring to the Table)

Bachelor's degree in HR, Business, or related field preferred; equivalent experience considered.

Minimum 1 year of experience in HR, customer service, or call center environments.

Strong verbal and written communication skills; bilingual Spanish required.

Proficiency in MS-Excel, including formulas and pivot tables.

Experience with HRIS, Payroll, or Onboarding systems (SuccessFactors, Dayforce, HireRight) preferred.

High attention to detail and strong organizational skills.

Ability to manage multiple tasks in a fast-paced environment.

Problem-solving skills with a proactive, employee-focused mindset.

Ability to work collaboratively in a team environment.

Preferred Qualifications (Extra Ingredients for Success)

Experience supporting a multi-site or high-volume workforce.

Knowledge of HR operations or call center quality standards.

Familiarity with SOP creation or process documentation.

Experience in manufacturing, distribution, or similar environments.

Our Culture & Values

At Aspire Bakeries, great people make great food-and even greater workplaces. Our culture thrives on collaboration, diversity, ownership, and a shared passion for excellence. We support team members, empower growth, and encourage everyone to bring their authentic selves to work.

Call to Action

Ready to grow your career with a company that values your work and your future?

Apply today and become part of our team at Aspire Bakeries!

Aspire Bakeries LLC values the contribution each Team Member brings to our organization. Final starting pay varies based on several factors including location, shift, education, skill, and experience. The pay scale listed reflects the range for candidates meeting the qualifications in this job description; additional compensation may be offered for candidates who exceed them. For union-represented roles, wage rates are governed by applicable collective bargaining agreements.

Aspire Bakeries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.