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Administrative Assistant Sr Human Resources
Ann & Robert H. Lurie Children's Hospital of ChicagoChicago, Illinois, USA
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Children's Research FundChicago, IL, United States
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serp_jobs.job_card.full_time
job_description.job_card.job_description
Administrative Job Functions :
1. Provides advanced administrative assistance to clinical and / or operational initiatives. 2. Manages calendars and coordinates meetings for leadership / faculty. 3. Develops itineraries for faculty recruitment visits; coordinates travel; arranges internal and external meetings to include venue selection, catering requirements, and all relative logistics. 4. Develops meeting materials, agendas, and meeting notes upon request. 5. Produces correspondence, reports, and presentations using Microsoft Office Suite applications. 6. Reconciles purchasing card, submits expense reports, purchase orders, and check requests. 7. Practices project management, work task breakdowns, prioritization, and scheduling. 8. Works with Division Leadership to streamline office workflows for maximum efficiency of work group or team. 9. May orient and coach other Administrative Professionals (AP) across the organization and / or lead committees specific to AP work. 10. Manages department lists and directories; creates and maintains departmental organization charts. 11. Leads medium to large scale projects and performs other duties inherent to a successful project. 12. Other job functions as assigned.
Clinical Job Functions :
1. Partners with clinicians to support a subspecialty program's patients throughout their care pathway. This position will assist in patient onboarding and program specific initiation activities, scheduling initial visits and related testing (when appropriate) and scheduling follow up appointments and procedures as deemed appropriate by the clinical team. 2. Supports the coordination of the subspecialties clinical meetings by creating agendas, taking minutes, identifying administrative tasks to support patient needs. 3. Maintains program-specific content for Divisional website (Lurie and NU) and works with appropriate departments to update content routinely. Collaborates with Marketing to create and distribute marketing / promotional materials. 4. Partners with central scheduling and registration teams to manage the request for service workqueues associated with their subspecialty focus. 5. Coordinates complex patient schedules involving multiple departments and providers, including appointments at affiliate organizations and outreach sites. 6. Function as liaison between patients, families and the clinical team. Assist families in navigating the Lurie system. This could include working in clinic, meeting with families to go over appointment scheduling and follow-up visits and coordinating with ancillary departments. 7. Collaborates with central registration to ensure patients have updated insurance information, prior authorization is initiated in advance of the rendered service, and referrals are obtained, if appropriate. 8. Other job functions as assigned.
Bachelor's Degree preferred; minimum of 3+ years' in a comparable role preferred. Hospital or physician office experience preferred.
Excellent written and verbal communication skills, self-motivated and professional.
Solid time management / problem solving skills with the ability to prioritize work to meet stringent deadlines.
Ability to work independently and complete tasks with accuracy and minimal direction.
Proficient in Microsoft Word, Excel and PowerPoint; advanced proficiency in Outlook required.
Ability to develop and sustain a professional relationship with staff and all levels of leadership.
Must display a high level of integrity and appropriately manage confidential information, meeting all compliance standards.
Accountability : Acknowledges and assumes responsibility for one's actions within their role
Exhibits willingness to report, explain, and be answerable
Demonstrates a high level of care, accuracy and thoroughness
Effectively and efficiently manages time, efforts, and workload Takes ownership of one's work
Communication Demonstrates good written, oral and listening skills
Clearly conveys and receives information and ideas through a variety of media in a manner that engages the listener, helps them understand and retain the message, and invites response and feedback
Keeps others informed as appropriate
Readily shares information, knowledge and personal strengths with others
Continuous Learning Applies performance measures to everyday work, not just for the annual review
Pursues training and development opportunities consistent with career objectives Participates in activities that improve own skills and capabilities
Applies positive and negative lessons to improve personal effectiveness
Masters' new ideas with minimal oversight Incorporates new information and concepts quickly and automatically
Professionalism Creates and fosters collegial relationships to facilitate projects and / or common goals
Presents self to colleagues and patients / internal customers in a manner appropriate for the workplace
Remains positive, flexible and productive through changes, transitions, and difficult situations
Adapts well to changes in assignments and priorities; modifies behavior or work to respond to new information, conditions or unexpected obstacles
Dresses speaks and interacts to represent oneself, department, and the hospital in a positive light
Service : Determines the wants and needs of patient / internal customers and acts accordingly
Responds in a manner that provides satisfaction for the patient / internal customer with the resources available
Provides excellent customer service
Role-based Competencies : Accuracy and Attention to Detail
Effective Communication Managing Multiple Priorities Office Administration
Problem Solving
Process ImprovementAt Lurie Childrens, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Childrens offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following to learn more about our benefits.
Supplemental Life, AD&D and Disability
Critical Illness, Accident and Hospital Indemnity coverage
Tuition assistance
Student loan servicing and support
Adoption benefits
Backup Childcare and Eldercare
Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
Discount on services at Lurie Childrens facilities
Discount purchasing programAnn & Robert H. Lurie Childrens Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design.