Human resources serp_jobs.h1.location_city

Company Overview

Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6 / 5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you'll love today!

The Human Resources Assistant Manager plays a key role in supporting the organization's people strategy by implementing and overseeing HR programs and initiatives that enhance employee experience, ensure compliance, and drive operational effectiveness. This role partners closely with department leaders to foster a high-performance, values-driven workplace culture and ensures consistent application of HR policies and procedures across the organization.

Job Requirements :

• Serve as a strategic partner to leadership by providing coaching and HR guidance to support business objectives and employee engagement
• Maintain a proactive presence on the production floor to build trust with team members and ensure operational alignment
• Develop and implement performance improvement plans to support underperforming employees and leadership, in alignment with organizational expectations
• Design and lead initiatives that enhance employee engagement, satisfaction, and retention
• Communicate timely and accurate information related to company policies, benefits, and employee programs
• Ensure consistent interpretation and application of HR policies, procedures, and best practices across all levels of the organization
• Support a fair and compliant work environment by monitoring adherence to labor laws and regulatory requirements
• Collaborate with department leaders to address employee relations issues, providing expert consultation on conflict resolution, disciplinary action, and performance management
• Analyze HR metrics and trends to identify areas for improvement and make data-informed recommendations
• Promote a culture of inclusion, accountability, and continuous improvement
• Contribute to the planning and execution of employee programs and internal communication strategies
• Assist with the administration of compensation and benefits programs, ensuring accuracy and employee understanding
• Represent HR in cross-functional initiatives and contribute to the development of company-wide policies and procedures

Qualifications :

If you've got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.