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Senior Erm Analyst (Operational Risk)

HealthEquity's Enterprise Risk Management (ERM) Team leads delivery of the firm's ERM Program, which works with teams firmwide, to manage (i.e., identify, assess, mitigate, and monitor) significant risks facing HealthEquity. ERM sits alongside Compliance. The two comprise HealthEquity's second line of defense. The ERM Team is looking to hire a Senior ERM Analyst (Operational Risk) to execute key components of the enterprise risk program, with primary focus in risk event management and reporting, mitigation tracking, risk acceptance management, and resilience program support. The Sr ERM Analyst will have the opportunity to work with leaders firmwide in the continual development and delivery of the risk program. This role is ideal for a risk professional who enjoys working cross-functionally to strengthen organizational response to operational incidents. This role will require strong critical thinking and communication skills, intellectual curiosity in resilience work and the ability to learn and absorb new content and navigate ambiguity.

Lead the end-to-end risk events management program, ensuring timely reporting, root cause analysis, and tracking of corrective actions

Partner with other second line and all first line of defense functions to ensure effective escalation, containment, and communication of risk events

Participate in thematic reviews of control breakdowns, near misses, and third-party risk exposures

Maintain the risk acceptance / policy exception process (including forms, workflows, the system of record, and regular liaison with and reporting to senior and executive leadership)

Compile, validate, and report operational risk trends, metrics and key risk indicators (KRI)

Support risk governance activities, including risk committee updates, risk appetite monitoring, and board reporting

Support the implementation and continuous improvement of the ERM framework

Promote the ERM program and help embed a risk-aware culture by contributing to training materials and awareness sessions

Support the maintenance of the Governance, Risk, and Compliance (GRC) tool (currently AuditBoard)

Support Business Resilience function by

Scheduling and coordinating disaster recovery and restoration tests across platforms

Maintaining repository for DR testing templates, results, evidence and attestations

Responding to requests for resilience and disaster recovery documentation to support GRC and other contractual or sales requirements

Bachelor's or master's degree in a relevant field

3-5 years of equivalent work experience in a risk management, insurance, governance, compliance, audit, finance, or project management role

Experience using GRC tools and governance platforms (e.g., AuditBoard, ServiceNow, or similar)

Strong business sense, analytical skills, and experience coordinating or managing projects

Ability to prioritize and handle multiple competing deadlines

Attention to detail

Ability to work with individuals from all levels of the firm, from junior staff to executive leadership

Strong writing skills

Strong speaking skills

$75,500.00 To $100,000.00 / year

The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including :

Medical, dental, and vision

HSA contribution and match

Dependent care FSA match

Uncapped paid time off

Paid parental leave

401(k) match

Personal and healthcare financial literacy programs

Ongoing education & tuition assistance

Gym and fitness reimbursement

Wellness program incentives