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Data Center IT Infrastructure Technician

Data Center IT Infrastructure Technician

NTT DATAMesa, Arizona, United States of America
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Join a company that is pushing the boundaries of what is possible.We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.Our wo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
ID - Install Technician 4, Infrastructure Delivery

ID - Install Technician 4, Infrastructure Delivery

Amazon Data Services, Inc.Mesa, Arizona, USA
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AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.In other words, we’re the people who keep the cloud running.We support all AWS data c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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VP of IT Infrastructure

VP of IT Infrastructure

InnovaIdaho, AL, US
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Innova Solutions is immediately hiring for Vice President of Information Technology Position type : FULLTIME Duration : Permanent Location : ONSITE in Chubbuck Idaho The Vice President of Information ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Group Project Manager - IT Infrastructure Operations

Group Project Manager - IT Infrastructure Operations

ITL USATempe, AZ, US
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Job description Infosys is seeking a skilled, dedicated and proactive Group Project Manager – IT Infrastructure Operations with strong interpersonal and technical skills to operate a large-scale IT...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Project Manager, Entitlements, Infrastructure Development

Project Manager, Entitlements, Infrastructure Development

CarvanaTempe, AZ
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Carvana’s Infrastructure Development department is known for its team-oriented, fast-paced environment.We expect bright people, willing to roll up their sleeves, take on new assignments, mentor&nbs...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Application Architect – Infrastructure. AZ / KENNESAW GA / CHICAGO IL

Application Architect – Infrastructure. AZ / KENNESAW GA / CHICAGO IL

Career Mentors, LLCChandler, AZ, US
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We are seeking a highly skilled.Application Architect – Infrastructure.Infrastructure as Code (IaC), particularly in.The ideal candidate will play a critical role in designing and maintaining cloud...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Nuclear Engineer

Nuclear Engineer

US NavyMesa, AZ, United States
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It takes hard work and smarts to get you into the reactor room.But if you have a strong interest in math, chemistry, physics and engineering, you might just have what it takes to be a Machinist's M...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Staff Engineer (Infrastructure Networking)

Staff Engineer (Infrastructure Networking)

AchieveTempe, AZ, US
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Achieve is a leading digital personal finance company.We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary da...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Cloud Infrastructure Engineer - Hybrid Tempe

Cloud Infrastructure Engineer - Hybrid Tempe

Unitek LearningTempe, Arizona, United States
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As a leading healthcare education organization, Unitek Learning’s family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly succes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Infrastructure Technician

Infrastructure Technician

Staff Experts LLCMesa, AZ, US
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Staff Experts, LLC is a highly specialized full-service Staffing & Recruiting Firm.We specialize in staffing in the areas of Engineering, Construction Management, Manufacturing, Information Tec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Strategic Commodity Buyer (Chandler)

Strategic Commodity Buyer (Chandler)

Oldcastle InfrastructureChandler, AZ, US
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Oldcastle Infrastructure, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America.Were more than just a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
ID - Install Technician, Infrastructure Delivery

ID - Install Technician, Infrastructure Delivery

AmazonMesa, Arizona, USA
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Amazon is looking for an Infrastructure Delivery Installation Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Pre-Sales Technical Architect, Virtualization and Infrastructure

Pre-Sales Technical Architect, Virtualization and Infrastructure

IT1Tempe, AZ, US
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T1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a Pre-Sales Technical Architect to join our Consulting team. T1 has been recognized by the Phoenix Busi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Data Center Facilities Infrastructure Specialist

Data Center Facilities Infrastructure Specialist

Corps TeamTempe, AZ, US
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Our client, a payment solutions company, is seeking a Data Center Facilities Infrastructure Specialist for a 6+ month contract role. This role is onsite in Tempe, AZ.The DCFIS shall generally meet t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Senior Infrastructure Engineer

Senior Infrastructure Engineer

VirtualVocationsChandler, Arizona, United States
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A company is looking for a Senior Infrastructure Engineer (GCP) to join their Technical Operations team.Key Responsibilities Design, implement, and manage secure and scalable cloud infrastructure...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Hydraulic Engineer - Civil Engineer

Hydraulic Engineer - Civil Engineer

Wilson EngineersTempe, AZ, US
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Wilson Engineers provides technically sound and feasible solutions that focus on client’s needs.Team dynamics and leading-edge technology lets our professionals implement forward thinking des...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Enterprise Infrastructure Engineer

Enterprise Infrastructure Engineer

GeminiTempe, Arizona, United States
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Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
IT Senior Auditor (Infrastructure)

IT Senior Auditor (Infrastructure)

WELLS FARGO BANKCHANDLER, Arizona, United States of America
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The Enterprise Technology Audit Group (ETAG) is looking to fill an IT Senior Auditor who will support the audit coverage of Wells Fargo's core technology environments (e. Network, Mainframe, Midrang...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Virtual Desktop Infrastructure (VDI) Engineer

Virtual Desktop Infrastructure (VDI) Engineer

KPMG-UnitedStatesTempe, AZ
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Virtual Desktop Infrastructure (VDI) Engineer.Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today’s most important in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Infrastructure Project Originator - Arizona

Infrastructure Project Originator - Arizona

Sustainability Partners LLCChandler, AZ, United States
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Sustainability Partners ("SP") seeks individuals with an established network of public entity leadership, and a proven track record of causing initiatives with municipalities, schools, hospitals, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Data Center IT Infrastructure Technician

Data Center IT Infrastructure Technician

NTT DATAMesa, Arizona, United States of America
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Job Description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Data Center IT Infrastructure Technician supports client requests within their space in NTT data centers. The Data Center IT Infrastructure Technician is expected to address customer inquiries via support tickets requests from inception through resolution with minimal or no supervision. This includes but not limited to troubleshooting hardware issues with servers, network devices, cabling, and power connectivity. The Data Center IT Infrastructure Technician responsibilities also include but are not limited to racking and stacking equipment, installing PDU’s creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, preforming desktop support, and deploying hardware (laptops, VoIP phones, peripherals).

What you'll be doing

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Unbox, inventory, and install client hardware such as server, storage, and network devices into client racks.
  • Ability to manage assets for clients, including but not limited to preforming inventory audits, receiving and shipping equipment.
  • Ability to coordinate technical tasks with internal groups and manage requests to resolution.
  • Installation of cabling and cable organization per NTT or client standards, including labeling.
  • Troubleshooting and diagnostics of enterprise level hardware.
  • Perform replacement of DIMMs, hard drives, power supplies and other components within server, storage, and network devices.
  • Ability to understand execute instructions provided by clients and internal groups.
  • Perform commissioning and decommissioning of hardware.
  • Installation of cross connects and ability to work with Telco carriers to troubleshoot circuits.
  • Ability to install and troubleshoot CAT 5E, CAT6, single mode and multi-mode patch cables.
  • Installation of data center infrastructure materials including racks and cabinets w / grounding, cable tray and ladder, cable management, copper and fiber networking cable, copper and fiber patch panels and any other materials necessary for data center operations.
  • Perform installation and maintenance on Power Distribution Units within client enclosures.
  • Work in a standard ticketing system, providing clear, timely, and appropriate customer communications.
  • Regularly communicate with employees, contractors, and clients via phone, email, or ticketing system. Periodically join call bridges to troubleshoot and validate infrastructure related issues.
  • Adhere to Change Control Processes and Standards
  • Periodically provide corporate desktop support services including laptop imaging, printer support, user account administration and other hardware, software, telecom, and communication services with support from desktop technicians.
  • Acts as communication coordinator and situation manager during any critical incidents call bridge events.
  • Performs other duties as assigned.
  • Support 3rd party vendor activities.
  • Process all tickets within SLA guidelines and follow procedural requirements.

KNOWLEDGE, SKILLS & ABILITIES

  • Previous experience working in a complex high availability data center environment is preferred.
  • Working knowledge of data center processes and design (power, cooling, redundancy).
  • Working knowledge of airflow management best practices.
  • Working knowledge of computer hardware.
  • Ability to provide and recommend solutions to internal staff and clients.
  • Understanding of networking components and infrastructures.
  • Familiarity with cable management and knowledge of how to run fiber and copper in a data center to include labeling.
  • Familiarity with patch panels.
  • Knowledge of copper and fiber cable testing equipment.
  • Excellent troubleshooting and problem resolution skills.
  • Able to operate material handling equipment – server lifts and pallet jacks.
  • Ability to demonstrate effective team and interpersonal skills.
  • Experience with Data Center incident resolution, asset management, and logistics.
  • Critical thinking and decision making related to outage risk assessment.
  • Regular, predictable attendance is essential for satisfactory performance.
  • Strong understanding of servers, routers, network switches, and patch panels. Must understand how devices are interconnected and how to troubleshoot hardware and layer 1 connectivity issues.
  • Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc.
  • Experience with active directory, Office 365, and enterprise level ticketing systems.
  • Experience with laptops, desktops, docking stations, and enterprise level peripherals.
  • Experience with participating and supporting critical incidents (incident call bridges, communications, and administration of critical incidents).
  • Understanding of console cables, basic network commands, and SSH / Telnet clients such as Putty.
  • Must have the ability to communicate effectively both written and verbally.
  • EDUCATION & EXPERIENCE

  • High School Diploma or GED required.
  • 3-5 years of data center environment or help desk experience is required.
  • CompTIA A+ certification or equivalent experience required.
  • CompTIA Network + and BICSI Installer 1 certification preferred.
  • PHYSICAL REQUIREMENTS

  • Physically assist in moving and racking equipment.
  • Able to climb a ladder and work on a raised platform.
  • Able to safely lift and move up to fifty (50) pounds.
  • Must have the ability to perform office-related tasks which may include prolonged sitting or standing.
  • Must have the ability to move from place to place within an office environment.
  • Must be able to use a computer.
  • Some positions may require occasional repetitive motion or movements of the wrists, hands, and / or fingers.
  • WORK CONDITIONS

  • Data Center environment with varying temperatures and loud noises; extensive daily usage of workstation or computer. This position may require rotating schedule to support a 24 / 7 support schedule.
  • SPECIAL REQUIREMENTS

  • Must work on-site; no telecommuting permitted.
  • Must be comfortable working in a highly critical, fast paced environment with shifting priorities.
  • Must possess a current, valid state-issued driver’s license.
  • Must be flexible in schedule to support department needs as needed. (Coverage for In-Fill type projects, PTO, sick leave, etc.)
  • Must satisfactorily pass or complete any required client background checks or training.
  • This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable.

    NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $ 27.80 - $ 34.70 and is eligible for overtime pay in accordance to local state and federal ‘Wage and Hour’ requirements.

    All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

    Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

    Workplace type : On-site Working

    About NTT DATA

    NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

    Equal Opportunity Employer

    NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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