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IT Systems Administrator

The IT Systems Administrator is responsible for effective provisioning, installation / configuration, operation, and maintenance of systems hardware and software and related infrastructure. In this role, you will report to the IT Systems Manager.

Duties / Responsibilities :

• Serves as the project coordinator and main point of contact for the IT department
• Configuration, troubleshooting, and support of Windows client systems, VoIP systems, network routers & firewalls, corporate anti-virus, MS Office 365 suite, MS Dynamics GP, and Tableau / SQL Server BI reporting environments
• Provides excellent internal and external customer service by exhibiting the aptitude and desire to respond quickly, drill-down and find root causes, and follow-through with solutions to minimize disruption in user productivity
• Act as the primary point of contact and escalation for resolving all IT software, hardware, and network connectivity issues
• Level 1 technical support related to issues with desktops, laptops, thin clients, multi-function printers, smart phones and devices including Apple iPhones, Apple iPads, Samsung Galaxy tablets
• Manage and maintain IT asset inventory and software licensing, and work with management to ensure that systems and software are accurately recorded, tracked, and retired as necessary
• Work with software and hardware vendors to facilitate procurement, manage patching & upgrades, and test and deploy productions systems to support operations
• Research relevant technology trends and provide guided recommendations for cost-effective solutions that provide the organization with a competitive advantage and increased productivity
• Coordinate system upgrades, maintain optimal performance and routine testing of system fail over, as well as ensuring appropriate levels of system redundancy are maintained
• Perform the above responsibilities while ensuring HIPAA compliance
• Performs regularly scheduled on-call duties as required
• Attains goals as set forth in annual performance evaluation
• Consistently meets deadlines for assigned projects
• Performs all other duties and projects as assigned

Required Skills / Abilities / Knowledge :

Education / Experience / Licenses / Certifications :

Benefits + Perks of Joining the Team Select Family :

Pay Range : $85,000 - $100,000 / salary

Team Select Home Care reserves the right to change the above job description and qualifications without notice. Team Select Home Care will not discriminate against you on the basis of race, color, religion, national origin, sex, sexual preference, disability, political belief, veteran status, age, or any other status protected by law. Team Select Home Care is an employment-at-will employer.