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IT Support Tech Level 1 20.00 to 22.00hr DOE 817924

IT Support Tech Level 1 20.00 to 22.00hr DOE 817924

SELECTEMP Employment ServicesEugene, OR
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Compensation : $20 - $22 per hour.Highly reputable company that provides content, tools and expertise to help businesses, emergency services and individuals improve their safety and compliance is se...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Office Manager

Office Manager

StepUP IT Services, LLCEugene, OR, US
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StepUP IT Services, LLC, is a Managed Service Provider (MSP) based in Eugene, OR that is committed to excellence in service that supports the success of our clients, and in return the success of St...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
IT Help Desk Manager

IT Help Desk Manager

MaximusEugene, OR, US
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Description & Requirements Maximus is seeking an IT Help Desk Manager to support work with a Health client remotely.The IT Help Desk Manager will leverage help desk operations to collect, an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
IT Manager, Governance, Planning and Strategy

IT Manager, Governance, Planning and Strategy

PacificSourceSpringfield, Oregon, USA
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Looking for a way to make an impact and help people?.Join PacificSource and help our members access quality, affordable care!. PacificSource is an equal opportunity employer.All qualified applicants...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Now Hiring IT and Telecom Field Technicians

Now Hiring IT and Telecom Field Technicians

HARDY INDUSTRIESSpringfield, OR, US
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Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpd...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Overnight Support Team

Overnight Support Team

Carry It ForwardEugene, OR, United States
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JOB DESCRIPTION : Support Team OvernightPosition Type : Full Time and Part TimeResponsibility level : 2Job Location : variesWage : 20$ / hourDate Posted : 8 / 13 / 25 Date Closing : Open until filledStarting D...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
IT Director

IT Director

New Horizons In-Home CareEugene, OR
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We’re New Horizons In-Home Care.We are looking for an experienced IT Director to help drive our technological strategy and operations. The IT Director will be responsible for the overall planning, o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
IT Support Tech Level 1 20.00 to 22.00hr DOE 817924

IT Support Tech Level 1 20.00 to 22.00hr DOE 817924

SELECTEMP Employment ServicesEugene, OR
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Compensation : $20 - $22 per hour

IT Support Tech Level 1

Highly reputable company that provides content, tools and expertise to help businesses, emergency services and individuals improve their safety and compliance is seeking a  Level 1 IT Support Tech  for a minimum of 12 weeks, with the potential for going permanent with the company, if it is the right fit on both sides!

Apply online today before this position is filled! Need help applying - call us at 541-746-6200!

Duties and Responsibilities for Level 1 IT Support Tech :

  • Processing Basic (Level 1) Support Tickets
  • Providing step by step technical instructions to end users
  • Provide customer-facing technical support through phone, video and chat
  • Identifying and troubleshooting minor technical issues
  • Provide exceptional customer service and feedback reports
  • Communication :  Simplifying technical processes for non-technical end users
  • Collaboration :  Working with other IT professionals to find solutions
  • Escalation :  Referring customers to higher levels of IT support
  • Customer-oriented :  Being patient and dealing well with difficult customers, maintaining a calm and professional demeanor
  • Work to resolve customer requests quickly
  • Complete Accurate Record changes and other Documentation

Skills and Qualifications for Level 1 IT Support Tech :

  • Must Prioritize a Strong, Customer Service Mindset
  • Minimum 1 year of Customer Service Experience in a front-facing role required 1+ year experience in an IT help desk role preferred but Not required If No Experience that is OK, however would need to be offset by a STRONG TECHNICAL KNOWLEDGE BASE
  • Average to above average typing skills (50-60 wpm)
  • Intermediate knowledge of standard office equipment
  • Working knowledge of MS Word, Excel, Outlook and MS Teams Chat and video meeting platforms
  • Ability to proficiently navigate web-based programs
  • Strong Trouble Shooting Skills
  • Someone who is a Straightforward and Supportive person by nature, would be an ideal fit within this somewhat small, Straightforward, Collaborative and very Supportive Team Environment.
  • Someone who is trustworthy and possesses a high level of Integrity is a must!
  • Job Details for Level 1 IT Support Tech :

    Temp - Minimum of 12 Week Assignment with the potential for permanent employment

    Work Schedule : Monday - Friday

    8 : 00 AM - 5 : 00 PM

    Pay Rate Range :

    20.00 - $22.00 / hour - DOE