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Job Description

Job Description

Position Summary

Genesis Companies seeks a skilled and experienced IT Director to manage and oversee the day-to-day IT operations and strategic IT initiatives for the entire organization, including Genesis Companies, VPH Management Services, and GP Construction. The IT Director will be responsible for ensuring the smooth functioning of all technology systems, supporting Microsoft Office 365, sourcing and managing various computer equipment and mobile devices, overseeing IT project management, and working with third-party vendors for security. Additionally, the IT Director will develop and implement artificial intelligence (AI) initiatives and successfully integrate AI solutions across various business platforms to drive efficiency and innovation.

Essential Duties and Responsibilities

The IT Director will conduct all business in accordance with company policies and procedures, and state and federal laws (OSHA, ADA and Fair Housing). Essential functions include, but are not limited to the following :

IT Operations and Technical Support :

• Manage and maintain the company’s IT systems and infrastructure, including desktops, laptops, printers, mobile devices, and servers.
• Provide technical support to all employees, troubleshooting hardware and software issues to ensure a smooth workflow.
• Configure, install, and maintain software applications and operating systems across devices.
• Ensure all network systems (Wi-Fi, LAN, VPN) are functioning optimally and securely.
• Oversee and support Microsoft Office 365 suite, including email, SharePoint, OneDrive, Teams, and Exchange, ensuring seamless access and performance across departments.
• Provide hands-on technical assistance with issues related to system malfunctions, device setup, and system upgrades.
• Manage and resolve security-related issues, ensuring compliance with IT security protocols to protect company data and networks.
• Issue devices to employees and establish system for tracking accountability and cost efficiency for these devices.
• Oversee and monitor the security camera network to ensure they are operational and used consistent with company policy.
• Provide regular IT reports to the COO, including updates on system performance, project status, and any issues impacting operations.
• Document IT processes, policies, and procedures, ensuring consistency and efficiency across all company systems.

IT Strategy Development :

Budget and Resource Management :

IT Project Management :

Risk Management and Security :

Vendor Management :

Perform special projects and other responsibilities as assigned.

Qualifications

Experience and Skills