It support analyst serp_jobs.h1.location_city

Job Description

The IT Business Analyst has experience working as an analyst on medium to large initiatives. When working independently on projects, is expected to collect and document quality business and technical requirements from internal customers and business partners. The IT Business Analyst is responsible for contributing to decisions and communicating requirements to business partners and software development teams. Comfortable working independently to research and help develop required or sought after features and / or functionality for various systems or applications.

Responsibilities :

• Analyze and evaluate new or existing systems, applications, and / or processes to identify and implement improvements to meet business objectives on delivery efforts. Document business rules, requirements (technical and business), and process flow. Configure and maintain systems / applications. Support production users by resolving production issues through the use of analytical and problem solving abilities. Recommends application / system changes based on research and requirements analysis.
• Create user stories, process and data flows, and business rules to clearly communicate requirements that accurately represent the ask and potential solution options for a project / initiative. Help the Product Owner manage and prioritize backlog of user stories and epics. Provide input and support the development of solutions to meet business needs. Facilitate requirements-related meetings to ensure requirements are adequately reflected in the documentation.
• Facilitate ceremonies and requirements sessions with stakeholders from IT and The Business to concisely document quality requirements. Work with IT and business representatives to drive decisions and provide solutions.
• Resolve problems or present opportunities for improvements for internal customers by utilizing solid problem-solving skills, analytical skills, and clearly documenting the "why" and "what" of the business problem / ask.
• Serve as liaison to The Business and IT Subject Matter Experts (SME) to support in-house applications and systems. Willingness to be a resource for testing enhancements and troubleshooting applications and systems.
• Ability to understand and adopt industry trends in the analysis space to better serve IT and business partners to provide solutions to problems. Ability to adapt to meet business and project needs.
• Perform other job-related duties and special projects as required.

Requirements

Job Requirements / Minimum Qualifications : Education :  Bachelors Degree or equivalent work experience in Business, Computer Science, MIS, or BCISExperience : 3-5 years experience with IT, business analysis, Agile and Waterfall delivery methodologies, project management, and solution delivery. Required Knowledge, Skills, and Abilities :

Benefits : Ruan provides benefits which include : Medical, Dental, Vision, Disability, Life, as well as 401K and Paid Time Off.