Lab assistant serp_jobs.h1.location_city

Part-Time Assistant / Tech

The primary role of the Part-Time Assistant / Tech in the Office of Technology Services (OTS) department is to provide direct support to students in the computer lab, ensuring a welcoming and productive environment for learning and technology use. Responsibilities include assisting with basic troubleshooting, guiding students through software and system usage, and maintaining lab organization and readiness.

Candidates who demonstrate exceptional work ethic, strong IT knowledge, and technical skills may also be invited to contribute to the broader efforts of the department. These contributions could include supporting front and backend systems, participating in technical projects, and assisting with departmental initiatives that enhance digital services across campus.

This paid part-time position reports directly to the manager and / or full-time technicians as directed. On-site training in all processes and tools will be provided.

The individual must understand and be committed to the efficient operation of the department while maintaining confidentiality. The individual must take pride in the details of the position and be proficient at prioritizing and handling multiple tasks.

• Assist in the computer lab front desk with computer station and / or printer issues or questions.
• Troubleshoot basic hardware, software, and network connectivity problems on campus, configure equipment, inventory assets and peripherals, and basic record-keeping of job activities.
• Maintain organization and cleanliness of the labs, office and workbenches, which may include cleaning, vacuuming, recycling of boxes and packaging materials.
• Setup and image devices for bench stock and / or support engineers. This may include assisting the engineers in transporting, installing, securing and cable managing devices at all classrooms, labs, and / or staff offices.
• Bench stock inventory and reporting of all technological and non-technical equipment.
• Assist with asset handling for surplus, salvage, moves, etc. under the supervision of the OTS staff as needed.
• Assist support engineers with customer facing situations ... troubleshooting and resolving technical issues for faculty, staff, and students in lab and classroom environments (on-site training provided).
• Answers questions and direct students, faculty, and staff to appropriate resources when inquiries are made in person or by phone.

Required Qualifications :

Required Courses and Certifications :

Preferred Qualifications :

Salary Information : $12.00 Per Hour