Labor relations manager serp_jobs.h1.location_city

Salary : $127,046.40 - $190,528.00 Annually

Location : Los Angeles, CA

Job Type : Full-Time or Part-Time

Job Number : 2400877

Cabinet : CHIEF PEOPLE OFFICE

Cost Center : 2420 - EMPLOYEE & LABOR RELATIONS

Opening Date : 08 / 26 / 2025

Closing Date : 9 / 9 / 2025 5 : 00 PM Pacific

FLSA : Exempt

Bargaining Unit : Non-Contract

Metro's mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

Description

Plans, directs, and manages a major Employee and Labor Relations Department responsible for facilitating effective relationships with and between critical stakeholders to ensure their interests are met in a manner which supports safe and reliable transportation throughout Los Angeles County and the surrounding region.

This position directs a team that provides strategic guidance on labor issues, interprets and applies collective bargaining agreements, manages complex grievance processes, and supports contract negotiations. This position also serves as a key liaison with union representatives, develops labor policies and strategies, ensures compliance with labor laws and Metro standards, and oversees departmental performance, staffing, and budget.

Recruitment Timelines : Interviews are projected to be scheduled for the week of September 22, 2025. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.

Examples of Duties

• Directs the activities of an Employee and Labor Relations team responsible for facilitating respectful relationships that move Metro's agenda forward
• Interprets and applies collective bargaining agreements
• Assists both the chief and co-chief negotiator during contract negotiations
• Prepares and presents written and oral reports to management, the Board of Directors, and outside agencies
• Develops strategies and goals for an Employee and Labor Relations team
• Acts as a management representative in meet and confer meetings with the unions over matters effecting wages, hours, and working conditions
• Responsible for the performance of an Employee and Labor Relations team providing first-level advice and training to management
• Responsible for the performance of an Employee and Labor Relations team handling union grievances at the second and third level of the grievance process
• Serves as a point of contact for union officials in the absence of the Deputy Executive Officer, Employee and Labor Relations
• Resolves employee and / or union grievances at the lowest level
• Negotiates sound and innovative solutions to agency problems
• Develops policies, practices, and systems to assist in the proper administration of the collective bargaining agreements and grievance avoidance
• Develops and recommends changes to the labor contracts, procedures, and practices
• Establishes and implements department goals and objectives
• Complies with Metro's efficient and effective bill paying standard to ensure project and cost center invoices are paid in a timely manner
• Oversees, monitors, and adheres to department / unit budget, goals, and schedules which comply with agency-wide fiscal responsibility; manages agency resources to meet business goals
• Develops and delivers quality projects from inception to close-out on time and within scope and budget
• Supervises, trains, mentors, and motivates assigned staff
• Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees
• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

Minimum Qualifications

A combination of education and / or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes :

Education

Experience

Certifications / Licenses / Special Requirements

Preferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

The following are the preferred qualifications :

Essential Knowledge

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

Special Conditions

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

Physical Effort Required

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with hiring practices.

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro locations :

METRO Headquarters, Employment Office

One Gateway Plaza

Los Angeles, CA 90012

Open : Monday through Friday, 8am-4pm

Closed Sat & Sun)

Metro Talent Hub

8501 S. Evermont Place

Los Angeles, CA 90044

Open : Monday through Friday, 9am-5pm

Closed Sat & Sun)

East Los Angeles Customer Center

4501 B Whittier Blvd

Los Angeles, CA 90022

Open : Tuesday through Saturday, 10am to 6pm

Closed Sun & Mon)

Wilshire / Vermont Customer Center

3183 Wilshire Blvd, Ste 174

Los Angeles, CA 90010

Open : Monday through Friday, 10am-6pm

Closed Sat & Sun)

Rosa Parks Customer Center

Willowbrook / Rosa Parks Station

11720 Wilmington Ave

Los Angeles, CA 90059

Open : Monday through Friday, 6am to 6 : 30pm

Closed Sat & Sun)

Telephone : (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5 : 00 p.m. on the closing date. Late applications will not be considered.

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

BENEFITS FOR REGULAR EMPLOYEES

Benefits cover probationary or regular full-time (working at least 40 hrs / week) employees of Metro.

We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.

Medical / Dental / Vision Plan - Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.

Group Life Insurance - PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.

Accidental Death & Dismemberment Insurance - PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.

Long-Term Disability Insurance - 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.

Holidays - 12 days a year : New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.

Time off with Pay (TOWP) - Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.

Years of Service Annual Accrual

Hire date - 5 years 20 days

Beginning of 6th - 10th year 25 days

Beginning of 11th - 15th year 30 days

Beginning of 16th + years 35 days

Pension Plan - PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.

Other Benefits : Transportation passes for employees and / or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.

BENEFITS FOR TEMPORARY EMPLOYEES

Temporary (Contingent) employees are eligible for the following benefits only :

Public Pension Plan

457 / 401K Plan

Flex Spending

Paid Sick Time

Fare Media

Rideshare Subsidies

Metro One Fitness membership

For more information on the Benefits Enrollment for Contingent Employees, please visit LA Metro's Pension & Benefits website at

Please acknowledge that the following responses will be used to supplement and expand on the Work Experience section of your application. It is important to provide detailed answers and do not refer to or rely on a resume or other documentation as we will not review resumes to determine qualifications. The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as accurate as possible. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.

Are you a current Metro employee?

Please select the highest level of education you have completed.

Please select the number of years of relevant management-level experience you have in employee and labor relations, including experience supporting a Chief Negotiator in contract negotiations; some positions in this class may require specialized experience in area of assignment

If you indicated having management-level experience in the previous question, please describe your relevant management-level experience and list the position title(s) and dates of employment in which you gained this experience. If you do not have this experience, please list "N / A" in the field below.

Describe your relevant experience working with labor unions and collective bargaining including union contract negotiations, interpreting and applying complex labor agreements, and resolving high-level grievances with multiple unions in a large, unionized public sector or private environment. Please list the position title(s) and dates of employment in which you gained this experience. If you do not have this experience, please list "N / A" in the field below.

Describe your relevant experience leading employee and labor relations teams including managing and mentoring staff and ensuring consistent, fair, and impartial grievance administration across multiple bargaining units . Please list the position title(s) and dates of employment in which you gained this experience. If you do not have this experience, please list "N / A" in the field below.

Describe your relevant experience working with stakeholders including strategic problem solving, ability to build and maintain respectful, collaborative relationships with union representatives, executive leadership, and operational managers. Please list the position title(s) and dates of employment in which you gained this experience. If you do not have this experience, please list "N / A" in the field below.

Required Question