Leadership serp_jobs.h1.location_city

About The Team

As we build the next generation of technical leadership at Zillow, we're looking for a builder and operator who can elevate manager effectiveness across our Product, Engineering, Marketing, and Design (PEMD) orgs. In this role, you will lead the strategy and execution of learning and enablement efforts for technical people managers, with a focus on behavior change, role clarity, and performance ownership.

About The Role

This isn't your typical leadership development role. You'll need a deep understanding of the realities of tech managementespecially in player-coach roles and agile development cyclesand a sharp ability to translate org needs into practical, workflow-embedded development. You'll be shaping how people leaders inspect work, give feedback, drive clarity through ambiguity, and model accountability.

Who You Are

You're equal parts operator, strategist, and coachsomeone who knows what it looks like when leadership is working, and how to get people there. You've worked in or closely with technical teams, and you understand the difference between theoretical manager training and what actually changes behavior. You're comfortable working in ambiguity and fast-moving orgsand you know how to ship MVPs that evolve through iteration and feedback. You think in systems. You see how culture, expectations, performance, and development all connectand you can build repeatable enablement that reinforces the right outcomes.

What You'll Do

Lead the reimagining of manager development across Product, Engineering, Marketing, and Design, starting with senior leaders and expanding to the middle management layer.

Define and operationalize what "great leadership" looks like by levelclarifying expectations around feedback, inspection, coaching, and performance ownership.

Build modular, behavior-driven learning experiences (toolkits, short-form content, in-the-flow enablement, etc).

Partner closely with HRBPs, People Analytics, and Tech leadership to identify needs, align signals, and co-own success metrics.

Share manager effectiveness data, insights, and behavior signals with leaders in a digestible, actionable formaton a regular cadenceso they can hold people leaders accountable for performance, feedback, and team health.

Partner with org leaders and HRBPs to help define and reinforce the core leadership practices that drive team health and accountabilityensuring managers regularly check in on goals, inspect work, give feedback, hold career conversations, and address low performance consistently.

Elevate manager onboarding and talent readiness by creating assets and experiences that embed leadership culture early.

Pilot, test, and iterateusing feedback from leaders and teams to improve and scale.

What You Bring

6+ years of experience in a technical, product, or talent roleideally within a fast-moving or matrixed org.

Demonstrated success in building leadership capability, whether through programs, coaching, org design, or enablement initiatives.

Strong understanding of technical team dynamics and performance management, particularly for player-coach leaders.

Exceptional ability to simplify, communicate, and turn expectations into actionable behaviors.

Experience designing or facilitating learning in formats that go beyond traditional workshopse.g., async toolkits, sprint-based learning, manager labs, feedback rituals.

High EQ and business acumenyou know how to meet leaders where they are and move them forward.

Bonus : Experience with performance calibration, feedback culture, or partnering on engagement / attrition interventions.

Get To Know Us

At Zillow, we're reimagining how people movethrough the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you'll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For in 2025, and included on the PEOPLE Companies That Care 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industryand your careerforward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.